Gift Moments
United Kingdom
Reviews (50)
Wouldn't recommend. Promised feature, never happened, after paying for months, can't even get back to me.
Developer reply ·
Hi there, I'm sorry to hear you haven't been responded to. I'm trying to pull up any information I can find for your store in our ticketing system and I'm drawing a blank so I'm wondering if your messages aren't making it to me for some reason. Given the mention of a promised feature, it sounds like you're responding on an existing ticket that might have found its way into spam and therefore I'm not seeing your updates. Would you mind creating a new ticket please just to start an initial conversation - don't worry about going into the full details of your request, as I'd like to first make sure your ticket comes through to me. If it does I can respond and request any further information needed to find out more about your feature request, and to give you details on it. Many thanks Mat
Concept is great but execution is not. When new products are added to collections they are pushed to the bottom after out of stock products. Doesn't seem to keep collections up to date at all. Contacted support twice now and no response.
So far so good, will update review in the future. Takes some learning but seems well laid out. I don't like not being able to update all products to a channel at once instead of batches of 100. I know channels have limits but it could at least be queued. I have 3 channels connected, would like to bring my other channels to this platform but it's gets really pricey. Also if the listing type is not the same across all channels the products cannot be linked, weird as it should just connect to the SKU. Support are excellent and have always been helpful in resolving any issues or queries.
Update: They have revamped the app recently for user experience apparently and it's awful! Instead of things being on one page it's now multiple tabs, creating options now takes longer. All our templates are no longer in order, only 8 templates per page, it was user friendly with a great UI and they have ruined it. Sure add new features but it just feels over engineered now, why fix something that wasn't broken! Listing new products today which required new options made me not want to bother it's dreadful. May look at moving on from this once great app.
Developer reply ·
Thank you for your thoughtful feedback! We're thrilled to hear that the app integrates well with your theme and that you had a positive experience with our support team, especially Lucy. We're always here to help, so if you have any specific concerns or suggestions, please feel free to reach out. Your recommendations mean a lot to us! Best wishes, AvisPlus Product Options team
Excellent app and even better support. Highly recommend.
It's great! A clean and simple app that just does what it's supposed to do no bloat. Awesome bunch of lads that run it and are very helpful indeed who are interested in hearing feedback to help grow the app. I'm sure it will only get better.
Developer reply ·
Thanks for kind words! 🥰 We launched recently but are planning to make this THE GREATEST CASHBACK / LOYALTY APP of alllll timeeee hahaha. Building out all merchant feature requests FAST 💃💃💃 Love to chat further about all you need for success here.. please see the email i just sent you 🙏🏻🙏🏻
Great app, simple and clean UI, it does exactly as described with no bloat options. Developer is top notch and interested in listening to feedback. Dear Team of Gift Moments, thank you for your feedback. I apologize for the communication mix-up. I replied to your message about 3 hours after receiving it via email, but it seems that my response may have ended up in your spam folder. Regarding your question about product tag support, I want to let you know that it's been on my to-do list since you first suggested it. I haven't found time to implement it yet, as I've been juggling my day job, family responsibilities, and keeping Bloom running smoothly. However, I want to assure you that I'm not ignoring you or your suggestion. I understand the frustration of reaching out and not receiving a response. Please know that this is not the experience I want anyone to have with Bloom. The spam filter must have gotten in the way this time. I am committed to continually improving the app and value your feedback greatly. Thank you for being a customer and for your patience as I work to make Bloom better. Best regards, Felix Bloom: Product Feature Bullets
Very slow, have to keep browser tab open, misses a lot in large CSV imports. Not recommended You should have contacted the support before leaving a review, this is not fair. It's working for all our other customers, so it's probably a problem on your side but we would have been happy to help. For the speed though, it's a bit slow, that's normal, it's because it's rate limited by the shopify API, so it might take a while if you have a lot of tracking numbers. But you can close the tab, it will still continue to process.
App just won't work constant errors. They keep saying the will fix but fed up of waiting after weeks. Update: Owner got in contact and was extremely nice at helping sort the issues. Finally managed to use it and works extremely well. Thank you.
Popup wouldn't work correctly with our theme, a theme from Shopify theme store, told not possible to fix. I paid our developer to fix it instead, which she fixed within an hour. A lot of products fail to import, showing 'Product not created on Shopify store'. Markup pricing doesn't work. It states it will round up to the nearest pound but doesn't. Live preview looks okay on desktop but on smaller devices the personalisation will be all over the place not a good preview for potential customers. Lucky to get a response from support without chasing them constantly. Stock update is not accurate. Orders not always updated Cannot change description, title or add tags to the product without the app overriding them. Terrible in every aspect. Save yourself the hassle and don't use.
No response from support and never on live chat!
Developer reply ·
Hi, We actually sent you an email at "sales@giftmoments.co.uk" from "speedysquirrelapps@gmail.com" regarding your query on July 11th. Can you please check your spam folder to see if it landed by chance in there? Nonetheless, we have sent you another email using a different email address "info@speedysquirrel.xyz" with an update on your query. Please revert to us on that email. We have some clarification questions regarding your feature request. If possible, we will build the feature you require in our app for you.
Used for a couple of years, unlimited options but the backend gets seriously slow, also loads every single option sitewide, I had 900 option sets everyone is loaded on every single page, which impacts performance and in the end took the html size to a point it broke my product structured data, products started dropping in search rankings, all structured data removed. They looked into it and said they would fix it, but no update came was still broken after weeks, couldn't wait any longer for something that's a very serious issue and had to spend over a week creating all option sets again on another app. Export won't work if you have too many options. They should spend some time refining the app and its performance instead of just keep adding features. Updating my theme, I had to wait for them to manually install the app, ajax cart didn't work properly. Also had issues with variants not working, adding wrong quantity to cart, breaking add to cart button, had so many issues would NOT RECOMMEND!
Developer reply ·
Update on January 2025: - Managing large option sets > RESOLVED - Exporting large option sets > RESOLVED - Ajax cart functionality > RESOLVED - Theme compatibility issues > RESOLVED - Support response time > IMPROVED We’re committed to continuously improving the app and appreciate your input. Please feel free to reach out if you have any questions or need assistance.
After some issues, support helped me out and were very understanding. Very good reviews app.
Disgusted with their service! I'm not even going to go into details it's borderline ridiculous. I will be terminating my contract.
Looks a good app, easy to use, not had chance to use it much, will update review more in the future.
One of the most advanced seo apps available for Shopify. Support is excellent! Too soon to review it's performance, I will update this review accordingly in the future.
Developer reply ·
Hello there, thank you so much for your review! :) We are very glad to know that you're satisfied with our services :) Please do not hesitate to reach out anytime if you have any concerns in the future :)
Unfortunately, I can't recommend it... First thing you will notice when entering the app is the amount of advertising even for subscribed users. Ads at the top of every page, additional ads on nearly all tabs plus a deals tab. I nearly uninstalled it just because of this! Dashboard gives an overview of your seo score, feature request, turn app on and off the app and of course an ad. Also estimated savings (hours/cost) which has to be the most pointless thing I have ever seen. Speed up tab, you can compress your images which shopify does natively anyways not sure why shopify users don't realise this and pay other apps to do it again. Site speed up, no idea what this does, no information is given. Instant page is pre-loading, most shopify themes will already do this, same goes for lazy loading. Minification will do very little unless you're using a poor quality theme and apps. Speed up optimisations generally slowed some pages down for us and made minimal difference to others. Also had several 'too many requests' errors under different tabs which had to be fixed by support. Meta tag templating is okay, but to be honest not the best way of doing SEO, doesn't beat creating unique content for each product. The meta tag rule templating is a slightly better way if you must go down this route. 404 redirecting to a single URL such as homepage is not a good way, Google would rather you create correct 301/2 redirects or leave it as a 404 if it's permanently unavailable. Also does not incorporate Shopify redirects like other SEO apps do. SEO checklist is poor and not specific enough to show which pages have an issue, some issues involve having to enable their optimisations and it constantly showed my sitemap is not submitted to Google which it certainly is. HTML sitemap, Don't like how this is done and it creates a sitemap for all page types. Site verifications are handy for some, but why add code to your site when you can simply add a txt file to your DNS settings. Google search console is limited and slow, seems pointless, might as well just go to the search console yourself. My biggest annoyance was SEO analysis for my products, collections and pages. I would prefer to edit them myself. But it gives no notification or scoring to show which products etc have issues. Unless you click on them one by one, edit and save. And if you have thousands of products how do you know which have been done and which haven't! Other apps do this much better where they show and score or you can mark them as completed. My advice would be to try other apps and see which one meets your needs, don't get pulled in by all these 'features' most of which you won't need and have been added for the sake of having 'more features' than other apps.
Developer reply ·
Hi, Thank you so much for taking your time to leave us a feedback. Your insights, attention to detail, and constructive comments have been truly instrumental in guiding our efforts towards continuous improvement. I would like to assure you that we have been diligently working on enhancing various aspects of our application based on the valuable input received. Your feedback has not only helped us identify areas for growth but has also motivated us to strive for excellence. We genuinely believe that the recent updates and refinements we have implemented will greatly enhance your user experience, addressing the concerns you previously raised. Once again, we sincerely appreciate your time, effort, and commitment in sharing your thoughts with us. We value your contribution and look forward to serving you better in the future. Best regards, Avada Support Team
Unfortunately we had issues mapping unique identifiers for google shopping, so could no longer continue using reviews.io. But they reached out and took my previous review productively so this doesn't happen to anyone else. Support were always great.
Developer reply ·
We normally use either GTIN or MPN to match your reviews with your products in Google Shopping. This in most cases is the most reliable and recommended way to match. Unfortunately, because your products didn't have GTIN or MPN it was a challenge to match.
Awful experience. I discussed my needs which they said they could accomdate with custom work. That wasn't true part of it couldn't be done but I understood as the checkout can't be modified. They did the other part at a cost of $140 plus I also paid a yearly premium subscription. The custom feature didn't reallly worked properly and half the time didn't even show to my customers. They were looking into it but stopped responding, I am not going to keep chasing a developer who can't be bothered to get back to us. This is an important part for our customer shopping experience, I'm not prepared to put it in this teams hands. I found a better alternative with real customer support! I would not recommend at all. Big waste of time and over $200 spent for nothing.
Great app for providing estimated delivery dates to our customers and providing an overview of faster delivery methods. Only thing it's missing is product tag support, would make it much easier to setup specific rules, hopefully it will be a future update. Great price, though I prefer yearly plans. The dev team did some custom changes which is fantastic, they are fast and efficient. Customer support is outstanding, especially Anna, she's a lovely polite lady who is always happy to help however much I bug her :) 5 Stars, Recommended!
Developer reply ·
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing the Omega Estimated Shipping Date app. We look forward to serving you for many years to come! _Cheers from Anna_
Excellent app for collecting product reviews, site reviews and question & answers, I have used this on both Shopify and Woocommerce, it's brilliant. Support is really good, highly recommend Judge.me!
Great app for letting our customers select delivery date for our flower delivery service. Looks great on our site, simple to use, many options to suit any requirements and is fast loading. Support is fantastic, Anna is lovely, kind and very helpful. Highly recommended!
Developer reply ·
5-Stars! 🌟 Whoot Whoot! 🎉We're so thrilled that you are enjoying our app and services so far! We're always striving to top your expectations and love the feedback! Thanks, _Cheers from Anna_
They are not transparent with pricing. Waste of time, much cheaper alternatives out there and the widgets look poor.
Not a bad little app, fast live support. No cutoff time for date selection though. Shame looked the perfect app.
Disappointing! For the price you cannot add via product tag, doesn't work with ajax cart and buy now buttons. Can't duplicate option sets. Date picker is not a date picker it's a text field. Adding options and then option sets is a tedious task. Other apps that use this workflow allow you to add options when creating option sets. Positive was the support was helpful and fast.
Developer reply ·
Hi there! Thank you for taking the time to write us your valuable feedback. I want to inform you we are working on quick solutions for the problems you mentioned in your review. The date picker and product tag will be added to the list of things we should improve. Duplicate option sets are currently in the works We are very sorry you had to experience these issues and we hope you will give us another chance once we fix everything.
Support are responsive and so helpful! App has everything I required and is great in everyway but one. Whole app is ruined by the way they do price addons by creating clones or variants, just creates a mess of your products. Think they choose the wrong route here and should have used draft orders way. Such a shame and I won't be using it.
Developer reply ·
Hello, Thank you for your feedback. We do understand your concern and are sorry the app's working principle doesn’t fit your needs. While developing the app, we were considering different ways of applying options. Draft orders have their own limitations such as incompatibility with discounts and other features related to the standard Checkout flow. Generating custom product variants allows us to overcome these limitations. If you ever decide to give the app another try please feel free to address us. Thank you.
Simply one of the best apps for Shopify! Great features for the low price, advanced JSON-LD, Alt tags, Sitemap, Meta Templates. Structured data is advanced includes business info, social and full product markup that google likes. It's put directly into your theme and doesn't slow your site down, unlike many JSON apps that state they don't touch your coding this is because they use javascript which will slow your website down. Alt tags is a great feature, create as many templates as you want or apply one to all images this will help get your images indexed to google image search. Sitemap feature helps you choose what you want bots to crawl and the noindex feature for 'search' and 'tag' pages found in settings is a must it will stop google indexing hundreds of unwanted pages, Shopify creates a page for every product tag and search submitted on your site. Meta templates was the main reason for me installing the app, not many apps allow you to create product description meta templates. If you have thousands of products like we do it saves hundreds of hours of writing meta titles and descriptions. Also create meta tags for collections, blogs and articles. App also allows you to add meta keywords some say they are irrelevant now, some don't. Really the most required tools for shopify are included in this one app. We used to have several apps which covered some of the featues, save money, website speed and time by just having this one! Customer support? Second to none! Never received better support for an app than Kabuki Themes. Quick responses and are so helpful and informative, they have even spent time fixing issues on my site that is nothing to do with SmartSeo app. Outstanding Support! Im shocked this isn't one of the most popular apps on the store, there many seo apps but most are just fancy scans with little features to help seo, if you want to scan search on google plenty of free seo scans, if you want something that helps seo, get this app. 5 Stars well deserved.
It's perfect for what I need. The app is easy to use. Updated Review - They have now made it much faster loading.
Didn't work, contacted developer who said it would be fixed. Only way I could get it past page 2 of setting it up was with edge browser only. You also get charged a card transaction fee of 5%. And unlike most apps it does not go through your own adwords so you pay adscale upfront for your monthly budget!
Good app does what it say. Only removed as new theme has tabs built in
Does what it say. Though search it on google and they have a blog how to do it yourself.
Worked fine for me, though not many customers used it at all
Looked a good app but couldnt bulk edit barcodes that I needed removing.
Great app makes life so much easier for updating products!
Great app used for over a year now, no issues and customer love using it. Despite other reviews it is FREE!
Developer reply ·
Hi Gift Moments, Thank you for supporting tawk.to and for sharing your review in the community! We appreciate the kind words and continued support throughout the years. Great news! We have just released a major update to our chat widget. See our latest release here: https://www.tawk.to/category/updates/ This new update has Widget Cards that allow you to personalize the content of your chat widget. You can now add any kind of content to your chat widget, including videos, images and agent profiles. It’s like having a mini-website in the chat. To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!
Good app, thankfully this app exists to send review invites, something shopify review app should have. But fab app though little expensive.
Awesome app and it's free! Developers are extremely helpful. 2 things to make this app perfect would be an attachment option and for the small text box to have character count. 5 Stars!!
Excellent app, just what every store needs!
So far so good. Customer service is excellent. Will update review in a couple of weeks
Good app, didn't compress images a great deal tho, and can become expensive if you have a huge amount of product images.
Love this app, gives the customer login area a more professional look, recently viewed products, shipping address, reorder, order history much better than the shopify theme login areas.
Excellent app and Amit is very helpful and quick to respond to any questions.
Best app I have found for our personalised products, app sometimes crashes and is not compatiable with the venture theme for staying on page when adding to basket. Very helpful support though! Would be 5 star if it had a live character count Will not work with any theme with ajax cart
Great app so far, great addition to any store, Thank you.
Was good, now the pricing is a joke. Uninstalled
Excellent app, and very helpful with fixing issues on my homepage! Thank you.
Great app and support, best one for your store. Thanks!
Great app and Support! www.giftmoments.co.uk