Shopify Translate & Adapt

Komischerweise springt meine Sprache, wenn ich auf meine Produkt klicke, automatisch von deutsch auf englisch, obwohl ich die Sprache nicht manuell geändert habe. Irgendwie kann da was nicht stimmen.

After spending 12 hours trying to resolve this with Shopify Support, I was ultimately told to translate the email manually. The problem is that Translate & Adapt does not use the customized email template I created. Instead, it keeps pulling the original Shopify template. This is clearly a bug or, at the very least, a serious inconsistency in how the two systems work together. There is absolutely no reason for Translate & Adapt to use an outdated/original template when the customized version is the one currently configured in Shopify. The support team should be fixing the underlying issue instead of asking customers to manually translate everything as a workaround. Very frustrating experience, especially after spending 12 hours with support.

For some reason it auto translates only 2 languages. No obvious way to translate more. This is not mentioned anywhere, only when you reach the limit.

Ich wollte diese App wirklich mögen, leider ist die automatische Übersetzung für einen professionellen Shopify-Shop jedoch nicht zuverlässig genug. Das grösste Problem ist, dass die App teilweise nicht den Originaltext übersetzt, sondern Inhalte eines völlig anderen Produkts einfügt. So wurde beispielsweise die Produktbeschreibung von „Drosera Tropfen“ automatisch durch einen Text über die „Heidelberger 7 Kräuter“ ersetzt – ein komplett anderes Produkt. Das ist nicht einfach ein Übersetzungsfehler, sondern ein inhaltlich falscher Produkttext. Dadurch muss ich jede einzelne automatische Übersetzung manuell kontrollieren, weil ich der Übersetzung nicht mehr vertrauen kann. Bei mehreren hundert Produkten bedeutet das einen enormen Zeitaufwand. Zusätzlich entstehen dadurch erhebliche SEO-Probleme. Suchmaschinen wie Google können falsche oder thematisch unpassende Inhalte indexieren. Das kann die Qualität der Produktseiten verschlechtern, das Vertrauen der Nutzer beeinträchtigen und sich negativ auf die Sichtbarkeit in den jeweiligen Sprachversionen auswirken. Eine automatische Übersetzung sollte den vorhandenen Originaltext korrekt übersetzen und keine Inhalte eines anderen Produkts einfügen. Ich hoffe, Shopify verbessert die Qualität der Übersetzungen oder bietet künftig eine zuverlässigere Übersetzungs-Engine wie DeepL oder ein leistungsfähigeres KI-Modell an.

for the love of god, give us a tick box to stop unit conversions for measurements and actively stop translating things that have the appropriate tag no translation tags. EVERYTIME I trigger translate I'm riddled with Anxiety, that its going to mess things up AGAIN. It's so inconsistent, I never know if its going to be a 5 minute job, or 3 day job. Of all the things that Shopify change, why is this so neglected? It triples our audience when it works.

2 stars because I can only add 2 languages and pay a lot to Shopify fees on every order I sell and yearly fee and monthly fees. Crazy. The least they could do is help our conversions.

When using "Auto-translate all" in Translate & Adapt, all manually edited translations are overwritten without any warning or confirmation dialog. There is no way to distinguish between auto-generated and manually corrected translations before running the bulk action. This caused significant damage to my store: product descriptions were replaced with wrong content from duplicated products, and customers received mismatched product information. Feature request: Please add a warning before bulk auto-translation that alerts merchants if manual translations exist and will be overwritten. A simple confirmation dialog ("X products have manual translations. These will be overwritten. Continue?") would prevent this issue entirely.

facing issue regarding some content not translated when you revert us please also revert on below mails bstteam120@gmail.com tech@betasofttechnology.com

App is fine. What we get as a user is basic features for free. Wish the app allow unlimited number of languages rest everything is much better than third party app .

traduzioni non precise

Translation from English to French is very approximative (Google Translate is really not the best!), plus a lot of punctuation and type case glitches make the app quite annoying. Another thing, when are you going to include translations for images alt text without having to upload new image files for each translation?

Nur 2 Sprachen möglich. Seit langer Zeit steht "weitere Sprachen folgen".

The app works fine in terms of translation quality and the interface is simple to use. However, there is a major and poorly explained limitation that makes it very frustrating in real-world use. Shopify Translate & Adapt only allows automatic translation for two languages per store, and it counts any language that already has machine-translated content, even if that content was created using a different app. In my case, Spanish was translated with another app and manually reviewed, but Translate & Adapt still counts it toward the limit. As a result, I cannot use this app to automatically translate a third language (French), even though I never used Shopify Translate for Spanish. This is not a technical bug, but a product limitation that is not clearly communicated, and it can seriously disrupt your translation strategy if you have already invested time in another tool. Use this app only if you are absolutely sure which two languages you want to support from day one. Migrating or combining apps later is much more restrictive than it appears.

Title: Translate & Adapt does not delete old translations — breaks multilingual content Review body : There is a serious issue with Shopify’s Translate & Adapt system. Even after deleting a language from the Languages panel, old translations are still stored and reappear automatically when the same language is added again. This makes it impossible to truly reset or clean a language. Importing new translations (even with “Overwrite existing translations”) does not fix the problem. Old content keeps coming back. For merchants with hundreds of products, this causes foreign customers to see outdated and incorrect translations, which harms business trust and SEO. Shopify needs to fix the language deletion logic and provide a real option to purge translations. This issue has been widely reported in the community but still unresolved.

Umständlich zu nutzen, minimalistisch

not good, do not translate all in store, a lot of bugs

I'd love it if we can use this to translate more languages

Certaines fonctionnalités sont agréables. Pour de petits sites, c'est intéressant. Par contre, pour de plus gros, il y a trop de corrections nécessaires. Par exemple, le signe & reste en code HTML et affiche &. Cette situation est assez problématique.

It was working fine but at some point it completely stopped taking the right references but using for all products the same info. Support could only tell me to manually translate the references or use another app. It is unknown what the bug is due to and if it is fixable

We had already translated our shops main language and ALL tags, labels e.t.c but apparently we can no longer edit this directly in shopify but have to rely on an app that makes this an impossible operation. The app becomes completely useless when it can't translate, or should i say, change the reference text into the same language but to something more suited for the issue

2 stars = 2 languages. Please don't limit us like this.

Eine Zeit lang ganz gut, wenn auch im Basic Plan nur 2 Sprachen automatisch. Neuerdings gibt es aber keine Übersetzungen mehr. Ein Update konnten wir noch nicht finden. Wir suchen den Fehler. Hat jemand eine Idee dazu? Danke vorab und Grüße

Spent hours translating my entire site only to find that the language does not automatically switch based on a visitor’s location. So my website is still very much single-language for everyone. What good is a translating app that doesn’t have geolocation? Checked all Help articles and the only geolocation app Shopify links to is no longer available in the App Store. So the Help articles are not even up to date. I then tried to contact support, but all I get is a chat widget with neverending three dots. A very frustrating experience.

I found the following issue with the translation tool: The translation tool doesn't maintain proper spacing when carrying over bold formatting from German to English Example: German (correct): "...aus Bio-Aloe Vera und..." English (incorrect): "...oforganic aloe veraand..." English (should be): "...of organic aloe vera and..." All bold formatted text segments in the English translation lack spaces before and after them This happens consistently with every bold text segment in the translation

Rapide et efficace mais il ne prends pas en charge les URL. Donc le rendu ne fais pas du tout professionnel. Edit en réponse à votre réponse : j'ai 700 produits j'ai autre chose à faire que de renommer les URL une par une , sinon je ne prendrais pas d'App de traduction AUTOMATIQUE.

I gave a two because you can only have two languages allowed. Not user friendly. And doesn’t bulk translate like it should. Seeking another app

requiero un correo de soporte por algunas dudas que tengo de la integración con shopify

Nach ca. 2 Dutzend mal laden, scheint es zu funktionieren. Schade dass man Änderungen nicht direkt einfügen kann, sondern diese im Produkt direkt machen muss, bevor eine Übersetzung erfolgt. Und die Frage die sich mir noch stellt ist, ob die rechtlichen Texte (z.b. AGB) so übersetzt werden dass diese rechtlich verbindlich auch im Ausland gelten

Works good but there is no way to adapt strings in the default language for all markets.

I used the translation app to translate my shop into both English and German. Initially, I was pleased that two languages were offered for free. Unfortunately, only a portion of my website was automatically translated, and all products and pages were omitted. Additionally, I discovered some translation gaps. Another issue arose when attempting to re-run the automatic translation, as I received a message stating that I had reached my translation limit. This was very disappointing and confusing. Have I made an error, or has my shop fallen victim to a technical glitch? I am hopeful for a resolution to this issue, as the current situation significantly impacts user-friendliness.

hello, I cannot use the application, when I want to add a language, when I want to add a language, the option to add translation appears, when I press it and direct it to the application, it does not open, it stays on the white screen.

not good if you want your store to have good translation I could not fix translation of main menu, collections, products etc.

Shopify support can be amusing. Every once in a while, you will come across a gem of a support person. This time was not the case. First, Rona passed the buck by asking me to go through a verification process. Understand that to open a ticket, you have to verify yourself. Only then can you open a ticket. But that wasn't enough. So, Rona emailed me to request a chat and verify myself. Asked me to give the support person a ticket number. So, I went through the process and gave Alex the ticket number. Without reading the case notes, Alex wants to know if I followed the steps in the email sent by Rona! What?! So, I copied and pasted Rona's email and pointed out that the instructions were to open a chat request and (re)verify myself, which is what I was doing. The next 30 minutes were amusing and painful as Alex couldn't follow simple requests to visit the URL of the website I provided to see the errors for himself. Instead, he repeatedly asked me to send him screenshots by uploading them via the File/Content. Instead of seeing the errors for himself live, he repeatedly asked me to upload screenshots. Then, when it seemed that it couldn't get any more bizarre, it did. Alex sent me a screenshot of what he saw on my website. At the bottom of the screenshot was a button I asked him to click on, and he could not find it! So, I asked him what he saw on the bottom of the screen, if he saw a coral-colored button, and if he could please click it. He finally found the button (resembling the screenshot HE had sent) and clicked it. Then, it walked him through step by step to point out the error. Wow. Finally, I suggested to him that it was beyond him or Rona to be able to help and if he could PLEASE escalate the issue as the development team probably needed to look into it. The app doesn't translate the titles of products consistently. It skips translating some titles but does translate the description. Of course, it is a free app, so I guess we shouldn't expect much... The above interaction was on Tuesday, April 11, 2023. Still no update.