Dutch Mud Men
Netherlands
Reviews (18)
Really customer friendly. Help you out and you can have a fast start with this nice tool. Now let's see how many customer will use it.
Really like the personal touch. And the tool itself is great. Focussed on e-commerce, not only on e-mail.
Developer reply ·
Hi there, Thank you so much for your review. I'm glad to hear you like the Drip platform and our personal approach. 😊 We're happy to have you with us! Best regards, Seray from Drip
Used a different whatsapp app before. Happy I switched. No concerns over privacy leaks, better support and a way better interface.
Default settings is that you can just give an order number in the chatbox and you get all the information of the customer. Major privacy leak.
The integration with shopify is very nice. Order information, number, customer. It's all there. Only thing is that the app on my iphone is quicker than the website. Sometimes the browser is like a minute slower with the message. Not perfect for a chat app.
Apps works out of the box. That's very nice. Defaults templates are helpful and easy to edit. It also looks very nice.
It works really well. The few things I didn't manage to do were fixed very quickly by their nice support. Thanks Johnson!
Developer reply ·
Hi Dirk, Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io Regards, Oriana Transcy - Translate Language and Convert Currency
The quality of the translations is way better than Google Translate. And it's automatic. Customer service is really great. Quick solutions without any issues. Thanks ELEN!
Perfect for scheduling discounts. We use it for short periods of sales in a specific category. All automatically. Update of my review: minus 2 points because of the begging of a review after every click you do in the app. Really annoying!
Developer reply ·
Thank you for the time to leave a kind review! If you need any support do not hesitate to reach us :)
First impression is good. Building is easy and quick. Support is fast and responsive. Ready to publish now.
Really like the new view. A lot of reports available. A must need add-on for Shopify. Also great support.
We use this to automatically tag archived products and products that are on sale. Customer support is really quick.
We see an improvement regarding speed. Also had a small issue with a script that was running. Support was great and they fixed it in the weekend.
Had some problems with the app out-of-the-box. Support wouldn't give up and kept on trying to help me when I thought about finding a different app. They managed to got ik working and we are using it now. Works well. And great support :)
Developer reply ·
Hello, I am Daisy from AVADA Team. Thank you so much for taking the time and give us your valuable feedback! Firstly, we are sincerely sorry to hear that you have not an unhappy experience with our app. As I am a merchant myself, I know how frustrating things can get! Secondly, since we have not had a chance to communicate before, would you be willing to giving us an opportunity to connect with you and help you solve the raised issue? 1. Document links I have checked on support links in the app and I see that they are still working. 2. Size chart does not show I am assuming that you were trying to set up a size chart for products with certain conditions. However, the size chart did not show because of incorrect conditions. Could you please let me know the products that you want to add the size guide to? Our technical team is ready to help you to add or custom the size guide as you want. We value your business and hope to win back your trust. Meanwhile, If you have any additional feedback or cause for concern, please do not hesitate to reach out. Thank you so much for your cooperation! I am really looking forward to hearing from you. Best regards, Daisy
Works out of the box. Had a minor question to improve something. Even on a Saturday I got response from the developers within a few seconds. He fixed it for me. Starting on the free plan and will upgrade later.
There is a review button, but no support button. That's the only thing they should improve. Quick customer service. Thank you for your review :)
So far, so good. A lot of functionality for a great price. Next up is the smile.io integration with this app.
Really useful app. It pushes the out-of-stock products to the bottom. Exactly what we needed. We missed an option to enable the setting for all collections at once. After suggesting this, it was built in within two days. Great support.
