Popov Leather
Canada
Reviews (16)
Starting to see a positive return from using this service. A great way to get more customers looking at your brand. The whiteglove setup service is great and it's easy to get designs made for you. Time will tell, but I am seeing good results so far!
Seems like an incredible opportunity to move away from coupon codes. The integration is seamless and easy to setup. Will try this on our pop-ups and come back with a full review. Support was out of this world getting us started. Shout out to the co-founders for personally helping me get started, it's clear you're passionate about this app. I can't wait to see the results!
Support is really good at Optimonk. Loving the integration with Klaviyo and detailed targeting. Popups are beautiful and easy to whip up. Pricing is okay and comparable to similar apps like JustUno. Overall a must-have for any site serious about engaging customers.
Developer reply ·
Hi Ryan, I'm glad to hear that you like our new campaign split test feature and I hope you'll receive valuable results. Thank you for being so kind and I wish you a lot of success with your business! :) Anna from OptiMonk
An excellent solution for that age old question "are my prices too high?" We use this tool to find the optimal pricing on all our products and the Intelligems team were very knowledgable and patient getting us started on their platform. I'll continue to use this to test not just products, but shipping costs as well. Well worth the monthly fee.
Everything was going well until the actual implementation of the widgets and import of our reviews file. The developers replaced our previous reviews widget on a LIVE PUBLISHED THEME which did not work. So all our products were showing "0 Reviews." When I reached out to my account manager and customer support, they told me it would take up to 2 BUSINESS DAYS to reverse or fix this problem. So I have to sit here and wait 2 days for you to fix your mess-up? Why did you develop on a live theme? I switched because customer service was slower on stamped, but at least they knew what they were doing. I do not have the confidence the rest of our platform is suitable if you can't even manage this simple task. UPDATE: The account manager escalated this to their CEO/CTO and the matter has been handled exceptionally. They stand behind their product.
Really difficult to use, you basically have to re-theme the entire menu bar to get it close to your site. Not as intuitive or easy to use as something like Buddha. What really annoyed me is that there is no free trial of the Pro, so I wasted $10 for the privilege of trialing this app.
Doesn't support multi-currency. Seems a bit buggy as well: products showed variants in both the product description as well as crowdfunding widget.
Developer reply ·
Dear Popov, We're sorry that you had this experience, however; I'd like to clarify a couple of points here. You have installed our app at 8:28 pm, then you uninstalled it at 8:54 pm (half an hour later). You've then reported an issue that had nothing to do with our app performance, claimed that we did not offer multiple currencies although our app support whichever currency your Shopify store has... And rated us accordingly! We would have appreciated it if you have waited for our reply and we did within 1 hour. This review not only affects our app, but also affects you as a brand, and affects the entire Shopify partner's community. We wish you all the best, Anas Founder
I got initially frustrated trying to set this up for use with the new 2.0 theme metafields, but the dev team (CEO actually) stepped in to help me within minutes of emailing. Screen cast and multiple emails later, I am one happy user. HIGHLY RECCOMEND!
Great support! Tanmay jumped on a zoom call with me at 10:30pm to get this installed. Looking forward to getting that additional insight after the IOS update disaster.
Developer reply ·
Hello friends at Popov Leather We appreciate this awesome review! We are glad we could help, we will relay your kudos to Tanmay ;-) -Tanu & The Trackify Support Team
Issues with app at first, but developer reached out within minutes. Not only that but updated and fixed the app to work properly. We're no longer using it, but worth a shot simply because it's clear they care about their product!
IMHO the best post-purchase promotions/cross/up-sell app currently available for the Shopify eco-system. Pricing is excellent and it's the ONLY app currently able to take 3rd party payments (paypal, etc). AND it's shows up in the checkout confirmation page, not just during the checkout process. Excellent app and I hope to see it develop further with multiple upsell options and collection filtering.
Fantastic support, waiting to see if it makes a big difference for our visitors.. but so far so good!
Works great - no complaints. Developer cares about feedback too! Super easy to use and a great way to recoup those abandon carts.
Very poor customer support. Days to receive a response from the team. We are moving on to another platform which is far less expensive and works much better (there are quite a few in the app store). LeadDyno charges on website views not active affiliates. EDIT: I have emailed adam@leaddyno.com about pricing issues and never got a reply. I raised a ticket with customer support (tickets 43150, 43067). I removed my comment about taking commission from each sale. Still waiting on customer service replies.
Developer reply ·
Sorry to read of your frustrations. I see your ticket from yesterday. We'll get that handled for you. Please note that our turnaround time is 24-48 hours depending on the issue. We have custom pricing models available. Pricing by traffic works out cheaper in the long term.
Works great. Easy to set up and install, no issues running a campaign. We just did a pre-order that surpassed our Black Friday weekend. Customers love seeing how they can contribute. My only suggestion would be to add items such as 'stretch-goals.'
Making a NOTICEABLE difference in conversion rates. Easy to setup and use too.
