Killzone Flashlights

We’ve been using Navidium since they create the app I believe and it’s been excellent. After trying other shipping protection apps, this one has been the best fit for our business. I really appreciate that it lets us take care of our customers directly instead of pushing them into a third-party claims process.

Since Return Magic was being retired we needed to find a solution to take its place. While we have not been using Atomic Returns very long we have already processed a few returns through it and it seems to be a great replacement. Support has been quick to answer questions so far and we are happy with the functionality. Edit July 2025.. Support continues to impress me. They are quick to respond and make necessary adjustments with customizations or tweeks that comes up.

We appreciate this app and how it helps updating to the latest version. We always try to run the latest code on our website and being a small shop this really helps go from version to version without having to do it all manually. There have been times we were not able to use it but that was outlined and expected. For instance going from pre OS2 to a OS2 supported theme required a lot of manual updates but this was expected as OS2 was a different framework altogether. Once we got past that upgrade the Theme Updater app has helped keep our theme up to date with little to no help needed. We have had to reach out to support and found there the help we received to be quick and support was knowledgeable.

So far so good. Moved over to Codisto after the eBay integration Shopify offered was no longer supported. Waited until the last minute to get everything setup and had a few hicups but support was available to assist and get everything working.

This app is great and works perfectly for what we needed. The support is also very responsive. We had a local Chrome issue and reached out as we thought the app was having issues. Support was quick ( like a couple minutes quick ) to respond and help us determine it was actually a local issue with Chrome.

The app works as expected with an easy setup. Would recommend to others if they need the offered feature set.

We have been using Shippo since we started back in 2015 with no issues to speak of. Support has been fast to respond to any questions we have.

Vendor reached out and asked we run through the trial which we reluctantly did as our theme search function was already pretty good. After going through the trial we did find value in the improved search analytics and function. Support has been thorough to get the app setup and to ensure it was working properly and we were aware of all the features. We decided to keep the app after going through the trial.

Historically, we have been a fan of Route shipping. Now, downgrading the review a neutral rating. They have helped replace many lost and stolen packages for our customers. However, recently they rubbed us the wrong way. During the pandemic, we were asked by our local PO to use the self-service kiosk to speed up the mainline as we only needed a scan since we handle packaging and postage at our facility. Knowing the SSK scan was recorded differently we reached out to Route for clarification as their website did not list the SSK type scan and they responded below. "We accept any tracking update regardless of where/how it was scanned. If there is an update to the tracking, we are happy to accept it as truth." https://help.route.com/hc/en-us/articles/360020320273-Why-is-my-order-stuck-in-transit-or-pre-shipment- After experiencing a lost package with a scan from the SSK they denied the claim and after further discussion with their support, they doubled down and would not cover the lost packages scanned using the SSK. They treat the SSK scan differently than a scan from the front desk. For the SSK to be covered they require an extra tracking update after the SSK scan for it to be covered if lost which is not the case if you scan a package at the front desk. They say they will update the website to clarify how the SSK scans are handled so future customers are aware of this. Time will tell if they do as they say they will. We do not recommend scanning packages at the SSK if you use Route as the SSK scans are held to a higher standard.

Judge.me is a feature-rich reviews app at an affordable price. In addition to the many features, their support is also fantastic. Emailed them late at night with some questions and received a thorough reply within 30 minutes. Can't beat that!

The app worked to generate extra sales but caused confusion after checkout causing multiple people to select the wrong option which required refunds after they purchased. It also generated online posts discussing the trustworthiness of our website. We decided the extra sales/revenue it generated as not worth the issues and lost credibility.

This app made it easy to start having rich snippets show up within Google search. We started seeing them show up really quick too. It was easy to install, configure, and support is great.

Backups are essential for any data you feel is important. We use Rewind for both Shopify and Quickbook. Their customer support is top notch if you have any questions or concerns. Highly recommended.

We sell lithium-ion batteries which must ship using ground shipping methods. The app helps inform the customer on which shipping method they must use when purchasing these items. We have some customizations to our theme which prevented the app from triggering warning on certain products. Reached it to support and they were quick to offer assistance doing the update for me and also provided me the code to resolve myself. A+ customer service and app!

This is a very nice Addon and their support has been fantastic helping with setup and enabling some beta features that we really needed. We were using a different Addon to send out the emails but it was manual, support was terrible and people were not sending in reviews. Now that we have changed to this new Addon reviews have already started coming in within 24 hours I suppose do to the ease in which the reviews can be submitted. So far very happy with this app!

This app has been awesome and generated quite a lot of sales and interaction with our customers. Highly recommended!