RetailXcess

I have used this company outside of Shopify and was amazed at the quality of their product. I was real happy to see they had a Shopify store app. I just wish I could tie both accounts into one. But I ordered a practice shirt through the Shopify store, received my order and was equally amazed with their work, for an individual shirt order. Since I have not run into any issues, I have not had to deal with Customer Service, so I can not speak on that. If things continue, I will not have to deal with that aspect. Colors are rich and design comes out as I had it laid out. I recommend doing clean quality designs and not blurry. in any aspect. But I recommend this company highly. I really believe you will be really happy, with this company.

My complaint is below this review update. (WOW) I wrote my review and the very next morning Tech support contacted me. These guys are serious about making sure their customers are satisfied. They showed me they mean business when it comes to customer satisfaction. They took time to walk me through my concerns in detail. Enough so, to where i downloaded the app again, to start using it. This company is not your fly by night company. They are in it to win it, and with customer service like theirs, it will allow them to dominate in their field!! GREAT JOB!!! I am not sure how this app has all 5 stars, especially since you only get 250MB in total. In order to be able to offer customers any kind of varity of content, definitely need more than that. They are really pushy about getting on board with their forced paid platform, because they are going to a paid platform. I don't expect much for free, but if you are offering a free service, don't choke it so much, that it makes it kind of useless.

Everything you click on, says refused to connect

I love every feature of the app. Easy to set up. My only issue, is that when the age verification window pops up, People can still see the product behind the pop-up window. Fix this and I will use this app whole heartedly. Until them TTFN

great easy free app

So far seems to be working well. I just started using it. We will updating in the future

If you want to waste around 20 minutes setting up, for just being able to offer a single kind of perk membership, for all customers, this is for you. To add more then one kind of membership, start forking $8.00 a month.

After I uninstalled this app, MOST of the program would not delete from my store and kept causing my new app to fail. Be carefull, you've been warned

You can only have 10 shipments or less per week. Or you will be charged additional fees. You also can not do drop shipping with this app.

Very happy with this app and their customer support. AWESOME

You have to download and open the app to find out that you have to have a shopify plan higher then basic.

You are not informed that you need to have a shopify plan above basic, until you download and open the app

I just downloaded this app. I will update my review once I had a chance to use this app more. People need to be aware, especially if they are just starting out like myself and money is tight. The free option is not a free option. It says upto 25 monthly shipments for no fee. But, when signing up, you MUST pick a fee option, because the free option has disappeared. It makes it frusterating because you spend some time getting it set up, and blam, smaked is the face without it.

I am stupid when it comes to tech. It was really diffcult to set the app up by myself. SO, I uninstalled it. I was contacted by tech support, wanting me to give it another try. I reinstalled the app, and with tech supports help, It is up and running. I am now greatful that I did reinstall the app. That app is an awesome addition to our website. Tech support was really patient with me, because I know I made things more difficult then they needed to be. With the tech support team they have now, this company and app has a bright future. Because tech support can make or brake a company. I want to thank Vaibhav for all the help and support they provided to me during this setup. I will be looking for more apps by this company, because this is a company I know I can count on for help when it is needed. Thanks Guys.

As of this moment, everything is working as it should

Try to install an app and it takes you to their website and a long run around

I am updating my bad review, i placed just the other day. I was frusterated on the time frame of delivery. But then I realized, that it was only 8 days from the time of the order being placed. I do have a couple of small irritations, that can be settled by contacting the company. But by no means, nothing that warrents a bad review. Thanks

I am dumb in most aspects of tech, let alone, trying to make an app for my website. I have to say, I know I made LEO tech support irritated several times, by them having to explain so much detail to me, even though they never acted like i made them irritated. They were very patient with me. They are easy to work with. I am so glad that I came accross their app.To me, a company's support team will make or break a company. If their tech support stays the way it is now, This company has an amazing future ahead of them. I wish them all the luck and blessing in the world. Thank You LEO for everything

While working with this confusing and laggy app builder, tech support will only replys by email, not whatsapp, first off. Second, trying to really complete anything without first paying for a plan, is a no go. Trying to navagate this app and veiw your work on their demo app is really confusing and hard to navagate, not to mention, when you are viewing your work on their demo app, some stuff doesn't load and I would put the amount of collections to be scrolled, and their platform would automatically add the same collection several times. Take your chances Respected Client, WE AWAIT YOUR RESPONSE AND FOLLOW UP ON YOUR FALSE REVIEW. We humbly request to consider to remove your UNFAIR REVIEW, which sound more non pragmatic and biased. You haven’t used our product or even allowed us to serve. IF SAME WE REVIEW YOUR SERVICE AND WBSITE WILL YOU FIND RIGHT ? I take opportunity , to explain we have email based support, to make sure all documented and each thread well monitored and correctly taken care. WE HAVE MANY SATIESFIED CLIENT AND OUR ALL REVIEW IS GENINE AND WE ALWAYS HAVE CLIENT FIRST POLICY. We accept and understood you might found our USER INTERFACE , not user friendly. For same our team always their and supported every client even going out of service boundaries. Our support asked you to purchase paid package so we can serve you BETTER , WILL YOU ship free PRODUCTS from your STORE to all ? We even accepted genuine refunds to many client in past, if we not able to serve our client in initial period or if we come across technical limitations. OURS WITH 4.6 RATED PRODUCT AND SERVICE AND ALL GENUINE SO REQUEST TO CONSIDER TO REMOVE YOUR BIASED REVIEW.

If you want to restrict a collection, This is not the app for you. Also, daylight in the US is nighttime for support of this app, good luck on getting replies before you have to shave, providing you shaved the day of making contact

Don't waste your time. You click on manage app, all it says is something went wrong

They really need to fix the bugs in this app. I love the options but the app just won't work after wasting the time to get it all set up.

Don't waste your time here

MISLEADING: After enjoying the fruits of your labor and are excited to submit your ready to go completed app for approval from Google and Apple app store, you are stopped in your tracks. You must sign up for their subscription package in order to be able to submit your app for approval. Also, on their website, it shows that you get more features then what they actual give you.