Earrings by Emma

I don't use the software, but I did get an overview of it. It looks good, it would just be a lot for us to adapt it at this point. The support from the overview call by Alex was great. He answered all my questions, understood my issues, and was able to give great support.

The app works great for us. We're able to fulfill the orders that come in easy peasy. JUst had an issue with shipping rules and customer support helped me knock it out quickly.

It's been a great app so far as it does its core functionalities well and fast. We have thousands of SKUs so that means a lot to us not to have to wait on spinning wheels of loading death. Also, I actually like their AI help bot a ton. It enables you to get simple questions answered fast and always gives an option to talk to a person right away without hassle. I love using that AI bot instead of searching an article database and then having to scroll and try and find the answer to what I need. On top of that their support team is awesome. I get a response back pretty quickly and even on the weekends sometimes. On top of that!! they are super receptive to feature suggestions. A requested filter here and different report there or a explanation how that functionality already exists. It's really refreshing and makes you a fan of the company and just root for it. I highly recommend Fabrikator as your inventory assistant! Thank you so much for this incredible review! 🌟 It truly means the world to us to hear how much value Fabrikatör brings to your operations, especially with such a large catalog. We’re thrilled that you’re enjoying both the app and the AI support bot — we put a lot of thought into making sure help is always easy to access without any friction. And thank you for your feature suggestions — being able to grow and improve with our customers is one of the things we’re most proud of ✨

I actually don't have DSers connected to my Shopify store. I just use it to place bulk orders for ordering manufacturing parts in bulk. The support is awesome sauce! A girl named Selena helped me today get setup super fast in no time. On the fly, she gave me really helpful screen shots to guide me during the setup process.

2024-04-25: So far so good. Customer service is great. I will try to come back and update my review once we have our program fully running and have some results.

It's been a very frustrating experience using this app. It does not sync well and is pretty buggy. :(

Do you still need to install a UET tag to track regular campaign ads? Or does this app setup all the conversion tracking needed?

For the price, this app is great! It does exactly what we want it to do except when it notifies a customer when a product is back in stock, it only tells them about the product, not the actual variant. So for example, it'll say unicorn earrings are back in stock instead of PINK unicorn earrings are back in stock. It has places for you to format the sign up and it also gives you the ability to enter custom css code which is nice. Check out how it looks at earringsbyemma.com

I was super excited to use this app as it was supposed to sync COGS and I can't find any QBO syncing apps that do that. But really it does not. What it does, is it allows you to upload all of the costs for your products with a CSV file. So anytime you need to update a cost or add a new product, you have to update it A2X also. I'd rather just make a weekly or monthly COGS entry than deal with that. On top of that, the template you're supposed to use links to the SKU. Well if you use the SKU as an address in your warehouse and not as a unique identifier than that does not help you. *Update: I've got to up my rating to 5 stars just simply for the customer service. They're wanting to set up meetings with me to discuss how exactly they could develop the app to meet my needs. That's pretty awesome. I did decide to go with another app and am already invested in using it. But, I will definitely keep A2X in mind for the future.

I'm using this app to sync financial summaries of Shopify to QBO. It's great to get the summaries instead of every individual transaction. That was killing my QBO reports. They even have a Paypal integration so you can account for the fees that are charged by Paypal. Customer support is great! I got a lot of help mapping my accounts to QBO by Jason. He's super helpful! -- Thanks Jason!

Really cool app to determine the Lifetime Value (LTV) of your customer! I've been wanting to know it for a while and now I do! The app is very easy to navigate, straight forward, and the help menu does a great job. When you sign up, you get a free walk through by the owner, Karri. In addition to explaining the software well, he gave us some great marketing tips too! Thanks Karri! I would highly recommend this app to any category of store.

Update: Just got some more outstanding service from Bold through Alexa! She was super quick to respond to my emails, understood the points I was making, and helped answer my concerns. Thanks for the support Alexa! --- First Post --- Just used their support chat and received outstanding support from Samuel(he's a ninja) and Brysen. They received my issue, communicated with developers, got something re-mapped in the background, and were able to fix my issue. Super impressed, that I didn't just receive generic scripted replies with no help. The app itself is great for exporting your sales receipts each day. Just be sure to map your accounts correctly.

Very user friendly. I love that it sends out emails asking for reviews after a purchase. Great customer service too. They helped me install it on my site in less than 30 minutes.

It seems like Shopify's trying their best to make improvements, but this app is not very helpful yet. Pro... #1 I can now use it in Chrome on my PC! Woo hoo! Before in the old app you could only use it on a PC. I have an iPad, but there's no way to hook the printer up to an iPad. Here are my issues with it... #1 - I use the 30332 label and that paper size is not available for me when I go to actually print. #2 - Instead of auto reducing the size of the product title text, it just cuts it off which is frustrating. #3 - Creating Barcodes doesn't allow me to pick the size of the barcode from what I can tell in the directions. I'm too afraid to try it otherwise as we have over a thousand variants. #4 - It's great to save time at the checkout with barcodes, but it sure would be nice to have some sort of inventory update process. EX: Enter Inventory Mode... Scan a label and update how many you have on stock. #5 - Not sure how to fix this one, but if I just want to quickly print a few of one variant it's click intensive. Example: 1, Select All Products, type "product name" in search, select product, select more actions, select print barcode labels, find desired variant and enter 3 barcode labels to print, click inside and change the other 5-16 variants to 0, select print, select send to printer, select print again if your print options are correct. Total time: 53 seconds going as fast as I can.... I have to wait for many screens to load. Total Clicks: 10 including one click as typing in the product name. Dymo Software: 25 seconds and 6 clicks... clicks including typing the actual product name out. Conclusion... if the app assigns the correct style of barcode for the dymo printer, then I think creating barcodes for all your products would be awesome with this app. (The old app wouldn't assign the correct style of barcode for me to use the small LW barcodes) I won't be using it unfortunately to print my barcodes though until they get it to work with the 30332 paper size and work with less clicks. BTW... I'd be happy to be a tester if you guys need a client to test things out.