Gaâla
France
Reviews (18)
We were looking for an app to launch our Mix & Match collection. While there are many bundle apps on the market only Buscuits Bundle actually works well for fashion brands. Our goal was not to make bundles but instead to offer a new experience for clients by building their own sets. So far this collection is very successful thanks to a great design and easy use of the app. The support is really great and very responsive. Highly recommended
Developer reply ·
Massive thank you for leaving such a great review for Biscuits Bundle Builder :) Super happy you've found a mix and match style bundle builder that works for your fashion brand. Also just want to say thank you for being super friendly - it's always a pleasure to work with and support kind merchants like yourself. Please feel free to reach out if you need anything else!
We moved to Yotpo from Loox and it was a big mistake. We were mislead on how advanced is the app. We had all customization options available on Loox on the plan of 40 per month and on Yopto we can customize very few things paying 170... Yotpo charges you for everything (extra review requests sent too) and on the top we spent days trying to migrate to the app and it was a bug on a bug on a bug. After using it for 2 months I noticed that we do not get any reviews with photos or videos and we used to get several per week on Loox. When I asked the support how I can improve the landing page for the review request in order to get more reviews with photos/videos they told me that I should move to a more expensive plan... On Loox it was available on basic plan. If it's your first review app probably you'll find it fine but when you've already tried couple and have experience, you'll see that Yotpo charges you for nothing. It's not worthy of the pricing they offer.
Developer reply ·
Thank you for your feedback and for your time to go on a call with us. We truly apologize for the experience so far, we are taking this very seriously and will make sure to make improvements in order to make sure this does not happen again. We appreciate your willingness to give us another try and we hope that you will choose to stay with us in the long run. We are here to make sure that you succeed with Yotpo Reviews, please do not hesitate to reach out to us at any time.
Great tech support! We had a small issue and the support team was fast to jump on our issue and solve it with some customisation. Highly recommended.
Great app for creating discounts. Definitely recommend!
This app has everything you need if you are looking to get feedback from your users and clients on any topic. We started with a classic survey that we embedded in a dedicated website page. Super user user friendly and easy to set up. I only had one doubt about translation and Jason very quickly responded and show me how to set it up.
Andrea helped us very fast to migrate our old custom script to functions. The templates are easy to use too and the support is superb!
Developer reply ·
Thank you very much for your review 😊
Great app if you are looking to seamlessly add videos from different sources to your shop. Katarina provides us with a constant support and helps us to adjust or fix any issue that we have. She also introduces us with the new features of the app the moment they are released.
We switched from Klavyio form to Alia and that was a great decision! The team helped us to set up everything the way we wanted. And the results improved right away: both subscription and conversion rates grew. But most importantly our first-time visitors can learn about us and our values before they shop and connect to our brand on deeper level.
The app does exactly what it is supposed to do. Tech support is fast and efficient. I bumped into couple of issues while creating the codes and Engin solved it in minutes.
This app helped us to have all the filters that we needed. Easy to use and great customer service. Very fast to resolve any issues or help with the setup. The only thing that is a bit annoying - you have to sync the app every time you make any changes to collections otherwise the changes won't show. Rather than that, good app!
This app has everything you need to launch a wishlist feature in your store. The wishlist looks excellent, and our clients love it! We had several customization requests, and the tech team made those changes quickly and on point. In addition, Anushree and Benji ensured the onboarding process was fast and easy. I highly recommend this app.
Great app that works exactly as expected. Straightforward and user friendly. Made managing products tags a lot easier!
Developer reply ·
Thank you very much to share your experience :) If you need any assistance, do not hesitate to reach us. -Aldo-
This is the only app that could handle our complex invoicing system. Anthony and his team were super helpful and quick in meeting our customization needs. Best solution on the market for Shopify Plus stores.
It was easy to set up and when we had a question to set up a specific rule, we got a quick and helpful advice from the support
Developer reply ·
Thanks a lot for your review! We're overjoyed to hear how easy to use our app is to create promotions and that you got quick help from our support team! 😄
The best app for gift cards with smart pricing. I was amazed by the tech support commitment. They helped us customize many things and did it very fast. Strongly recommended!
This is a great app, we’ve been using it for two months now! Convenient to use and good customer service.
