Discount Ninja Promo Engine
View in Shopify App Store ↗Reviews (186)
Very great team, very quick to reply and even if they don't have the solution to what you are trying to achieve, they are giving you advices on workarounds. They are constantly evolving and make sure your needs are accounted in their future app updates.
Super helpful support team. They resolved our Dynamic Pricing issue quickly, implemented the fix for us free of charge, and even helped again when the issue returned after a theme rollback on our side. Fast, clear communication throughout and such a smooth process. Really appreciate all the help, highly recommend!
Great app. Great support Jaypee was great help setting up the app and understanding features. Highly recommend. Great app if want to do discount for products for EOFY but block further coupon codes whilst app turned on.
I worked with Manuel to understand the issues with the cart codes and why they aren't generating. He was very helpful in investigating the problem and provided support with other information I needed for the new theme as well. Thank you so much!
Manuel and Jaypee were absolutely amazing! For the small amount of money a month this app costs me, I am blown away by the collaboration and partnership DN invests in its customers. Thanks so much for all the help!
Developer reply ·
Thank you so much for the kind words! 🙌 We’ll be sure to pass this on to Manuel and Jaypee — they’ll really appreciate it. We strongly believe that great promotions go hand-in-hand with great support, so it’s awesome to hear that the collaboration and partnership stood out to you, especially so early on. We’re excited to keep working with you and help you get the most out of Discount Ninja. Thanks again for trusting us!
App that offers many options for creating promotions, combining discounts, etc. Very good and always available support.
Developer reply ·
Thank you for the great review and for being with us for almost two years — that really means a lot to us. We’re glad you’re enjoying the flexibility Discount Ninja offers when it comes to creating and combining promotions, and it’s great to hear that our support has consistently been there when you needed it. We truly appreciate your long-term trust and look forward to supporting your store for many more years to come.
We’ve been using Discount Ninja for a while now and the experience has been excellent. The app is powerful, flexible, and truly enables complex promotion logic that other apps simply can’t handle. It integrates smoothly with our Shopify setup and has been a reliable solution for our high-volume campaigns. I also want to highlight Jaypee from their support team - incredibly professional, knowledgeable, and consistently helpful. Every time we needed assistance, Jaypee provided fast, clear, and expert guidance that made a real difference. Outstanding customer service. Highly recommended for any brand looking for advanced promotion capabilities and exceptional support.
Developer reply ·
Thank you so much for the amazing review! We’re thrilled to hear that Discount Ninja has been a strong fit for your high-volume setup, that’s exactly what we aim for. And a huge shout-out from our side to Jaypee as well! We’re lucky to have him, and it means a lot to know his support made a difference for your team. We truly appreciate you taking the time to share this!
Wonderful app and great customer service!
Developer reply ·
Thank you for the kind words! We’re really happy to hear you’re enjoying the app and our support. 😊
Dennis helped me to set-up everything up for our combination discounts, very helpful and responsive. Everything seems to be working perfectly, thank you Dennis!
Developer reply ·
Thank you for taking the time to share this! Great to hear everything is running smoothly with your combination discounts. Dennis will be thrilled to hear your feedback. He puts a lot of care into making sure merchants get set up the right way!
Great customer service, they always make sure your issue is resolved and in a timely manner. This app allows for promotions other apps do not support. 100% recommend.
Developer reply ·
Thank you for the wonderful review! We’re really glad to hear that Discount Ninja has been able to cover the promotion types you need. Our support team will be happy to hear your comments. They work hard to make sure every issue is resolved quickly and thoroughly. Thanks again for recommending us!
Able to do a lot of customization and help with a lot of nuances with my store. Customer service team (I worked with Manuel) was very informative and more importantly patient with all my questions!
Developer reply ·
Thanks so much for your kind review! We’re happy to hear you’ve been able to get the level of customization you needed, and we love that Manuel was able to guide you through everything. We’re always here to help as your store evolves!
This app I have been using a bit for a few months now and it so far is very good. What makes it stand out is the amazing customer support. With any app you install there is a steep learning curve and they make it very easy to intergrade it into your store and easily learn what you need to make it useful and successful
Developer reply ·
Thank you for sharing your experience! We’re glad to hear Discount Ninja has been serving you well these past months. Promotion engines can indeed have a learning curve. Our team works hard to make that journey as smooth as possible, so your feedback really means a lot!
Great app
Developer reply ·
Thank you for the thoughtful review—we're glad to hear you're enjoying the app overall! We appreciate your suggestion regarding fixed-price bundles like “1 Jacket + 1 Pant for $499.” The good news is that this feature is on our product roadmap. While it's not available just yet, we're actively exploring ways to support this use case. We'll be sure to notify you as soon as it's ready. Thanks again for your feedback—it helps us improve!
Comprehensive discounting solution for Shopify. Outstanding support team.
Developer reply ·
Thanks so much for the great review! Our support team will appreciate the shout-out. They love helping merchants succeed.
Great apps fits client needs. Support also response fast. Really appreciate their helps.
Developer reply ·
Thank you for the review! We’re glad to hear the app fits your needs and that our support team was able to assist quickly. Really appreciate you taking the time to share this!
I've been using this app for a good year+. The DN support team is always quick to answer any questions and update any request I have. I highly recommend using their app for all your promotion needs.
Discount Ninja är en kraftfull app med många möjligheter, men den kan vara lite svår att komma igång med – särskilt för oss som inte är så tekniska. Jag tycker fortfarande att priset är i högsta laget, men det vägs upp av deras riktigt hjälpsamma och engagerade supportteam. Stort tack för att ni hjälper till när det verkligen behövs!
Easily the most fully featured discount engine there is. I haven't been able to find anything that can even match its functionality. Drawbacks are that it can't be used along with certain built-in Shopify discount types and certain apps, but the app itself technically invalidates the need for those. Support is really solid, too.
Developer reply ·
Thank you for your review and for sharing your experience. We're glad to hear that you find our app to be one of the most feature-rich discount engines available. We understand that there are some limitations with certain Shopify discount types and apps, but we're happy that our app's functionality helps address those needs. We also appreciate your positive feedback on our support team. Thanks again for your valuable input.
Discount Ninja has been above and beyond for supporting our promotional needs across multiple stores and regions. The promo tools are intuitive and incredibly useful with so many options to choose from it covers all of our bases and has introduced new optionality for us. We couldn't be pleased enough with the customer support we receive as well. The crew over there is always enhancing the platform and looking to make it better. They're also very responsive and reactive. We couldn't be happier with our decision to support our promo functionality. Big ups to the DN crew!
GAME CHANGER!!!! and support is top notch! Their support team is always extremely quick to respond and willing to help with custom features.
Developer reply ·
Wow, thank you for such an incredible review!
We love it! It has all the customizations and the team is super helpfull
We could dynamise our promotions thanks to Discount Ninja, and the help desk is very reactive and always pertinent.
Great app normally. Very good at dealing with more complex discount setups. We have had to contact support a number of times, often for just small issues and they have normally been fixed quickly
Developer reply ·
Thank you for the kind words! 🌟 We’re so glad the team was able to provide you with top-notch support. We’ll be sure to pass along your compliments—it’ll make their day! 😊
Really helpful team of people. Would strongly recommend. Marcus
Developer reply ·
Thanks Marcus. We appreciate your kind review!
We've been using Discount Ninja for quite some time now. It is an awesome app which ticks all our boxes. Customer service is prompt and very helpful. Highly recommended.
Developer reply ·
We're so happy to hear how Discount Ninja is helping you with all your promotion needs! 🚀
Very Helpful and respond pretty quickly to questions. Thanks again for the help. ITA Sports
Discount Ninja has been very helpful for us in making promotions EASY for our customers. Shopify has a lot of limitations around discounts and promotions (i.e. automatically adding promo items to a cart, etc.). DN's support team has also been extremely helpful. Highly recommended!
I got the great support from the support team very quick too solve the issue was encountered. Strong recommended Discount Ninja app !
able to do most of the promotion we run in store & see the promotion results. However when we want to promotion such as 2 for $12 it'll be difficult as the 3rd item on the cart won't be its original price but $6. Overall would recomend as this app has helped us with plenty of promotions we want to run.
We've been using Discount Ninja for 2+ years and have only positive things to say about the app and about their tech support. We've not had a single issue but when we have questions, the techs at Discount Ninja are quick to reply and help out. Their communication is clear and helpful and they are constantly making improvements to what their app offers.
Full featured for our needs with the ability to do extremely specific as well as general sales. The Swiss-Army-Knife of apps. When needed, technical support is expedient and on target. Used continuously for the past 2 years and no plans to change.
Lots of promotions types and flexibility to create the promos at product level and cart level. Our team was experiencing slowness issues with the app with large number of promotions, we contacted the support and the leadership team were quick to jump on this and fix the issue very quickly. Speed has improved significantly and we appreciate the support from them.
One of the best discount apps for Discounts, with an amazing customer support. We've been using it for a year so far.
Been using Discount Ninja for almost 3 years now and really helps setup multi level discounts when you're wanting automatic discounts like 'add 4 items to your bag to get xx discount'. Shopify should offer this as standard but that's just Shopify for you. Tried other discount apps in the past but Discount Ninja is the one that I've found works the best. Super fast customer support too even out of hours. Recently spoke with Manuel who helped solve quite a large issue with the website in less than 15 minutes. Would recommend.
Developer reply ·
Thank you so much for your kind words! We're thrilled to hear that Discount Ninja has been a valuable asset for your business over the past three years. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help!
I'm very impressed with the fantastic support we've received from the app team! They're incredibly responsive and always ready to help! We've only scratched the surface of all the features available, but we're excited to dive in and explore all the possibilities.
Developer reply ·
Thank you for your wonderful feedback! We're thrilled to hear that you've had a positive experience with our support team over the last three years. We're here to assist you every step of the way.
5 STAR TEAM! Customer services is fast and amazing. Apps is easy to manage.
Discount Ninja has been AMAZING!!! We have searched for an app that has a feature that does not reset the sale prices when a 3rd party updates my Shopify prices from my POS system, and Ninja has this feature! This allows us to run sales independently on our website. The app has other great features that have saved us time and work. The customer service is very responsive and helpful!
The best App for simple and complex promotions with the best support ever
App is great for complex discounts and the service is fast.
Very helpful support team! They are very quick to respond, whenever an issue arises or if we have any questions regarding the plugin. Would highly recommend
All I can say is GREAT customer support. The app is very robust, so there are many different ways that it can be configured. It's a bit of a learning curve, but once you get it...it's NICE!!! But we were able to things moving within a couple of days after the support team did everything to make sure the app was configured correctly. They even recommended a 3rd party filter app which is compatible with the dynamic pricing.
Very helpful customer support staff that takes time to provide solid advice to our problems, is responsive.
Discount Ninja is a great addition if you're seeking to amp up your promotions! Their team answers questions and concerns in a reasonable time frame and follow-up until the issue is resolved.
In the 3 years I have now worked with Shopfy, the team behind Discount Ninja are by far and away the best App developer I have worked with. Not only is their App well-designed and robust, it is great value. The final piece of the puzzle is the above-and-beyond customer service from the entire team. 6 stars! Well done guys!
I have installed this app and it is very complete and powerful, sometimes i need a bit of help to produce the rebate i want but there is always staff to help on the chat ! This time Manuel help me a lot and everything is working fine as i wanted to ! Thanks guys !!!
So far I am very impressed. Makes it easy for me to increase conversion with clever use of discounts and or free gifts. Support has been good and I am looking forward to utilizing it even more than I have.
Discount Ninja is game changing. Stacking codes. Discount summary display. Cross-sells and Upsells at add-to-cart (classic would you like fries with that) BOGO offers-- with advanced logic... You may think, "Shopify already offers this..." Not even close. MERCHANDISING is crucial to customer UX. Just having an offer is not going to help sell anything. You have to communicate it. And let your customer know every step of the way about the offers. As a merchant who was instrumental in the development of more than a few "best of breed" discount apps and modules, Discount Ninja is clearly the winner. PS - If you insist on poking around my site -- please know I am also using a best-in-class popup app to help with add-to-cart upsells... IN ADDITION to DN. [update 2+ years later] I don't have much to add besides "Discount Ninja for the Win!" I am now using Rebuy WITH DN for crazy powerful promos, and most importantly, customer UX. The DN developer continues to improve the product -- OS2 compatible now. Can I give an app 100 stars?
Developer reply ·
Thanks for your feedback! I believe you are correct, the secret sauce is in the combination of merchandising (our building blocks) and the rich features of the special offers the app allows you to configure. Merchants who combine these two aspects of the app see excellent returns!
Discount Ninja is a Shopify app that allows merchants to create and manage discount codes for their store. It offers a range of features including the ability to create single-use and multi-use codes, set expiration dates and usage limits, and track the performance of discounts. The app also allows merchants to create bulk discounts and schedule discounts to go live at a specific time. Additionally, Discount Ninja provides integration with email marketing platforms and allows merchants to send discount codes to specific customers or customer segments. I recently started using Discount Ninja for my Shopify store and I am blown away by how powerful and easy to use it is. The app has a wide range of features that allow me to create and manage discount codes in a way that is both flexible and intuitive. I particularly appreciate the ability to create bulk discounts and schedule discounts to go live at a specific time. This has saved me a lot of time and effort, and has helped me to drive more sales and engagement with my store. Additionally, the integration with email marketing platforms has been a game-changer for me. Overall, I am extremely satisfied with Discount Ninja and would highly recommend it to any Shopify store owner looking to create and manage discount codes. So, it deserves 5 stars from me. Mickaël Lin
This app allows us to do more types of promo combinations than any other app out there. Fast customer service and awesome lead developer help with any issues that come up. All apps have some issues, even the big ones but Discount Ninja is the best we've found.
Great all rounder app with many useful features. Support has been quick and easy to deal with. Threy were a great help with the initial set up and swiftly fixed a minor issue we had recently. thumbs up:)
Firstly - exceptional tech support and customer service, not usually found these days. This app supports our complex discount rules and frequent promotions. Customization and reporting is fantastic! Highly recommended.
Love the app and the customer service is top notch. Always get a prompt answer to all my questions and help when I need it.
An incredibly powerful review app that does everything you could need in terms of promotions and discounts. The support team is excellent to work with and the app has a bright future with new features coming regularly. Highly recommended!
Discount Ninja is an absolute workhorse. It does all of our campaign's heavy lifting in terms of execution and reporting. The best thing about the app is the support, real people who go the extra mile, I have no hesitation in recommending Discount Ninja to anyone who struggles with their marking campaigns
Very fast support, and a good easy app to use, very effective, love this app thanks guys for your support
Customer service was very quick, proffessional, and to the point. Thank you Manuel. We are so excited to use this app!
Fantastic support and a reasonably easy app to use on the site, anywhere I can't quite work it out I just reach out and they fix it for me quickly and with an excellent explanation that's easy to follow, understand and apply where necessary. Highly recommend.
I used this app for membership discounts and i am extremely impressed with the level of service offered by the technical support team, especially Dennis! The app it self has been compatible with the other apps i use on my shop. Thank you!
The team did an amazing job supporting us, they also thought of almost every scenario that you will have involving discount and special offer. All in all, this app worth EVERY SINGLE PENNY that you will spend!
great app and fast support team! We had an issue in someone helped us in less than 15 min. Ninja has so many discount features. its awesome!
The app offers many different options & the service team provides quick and detailed information in case of questions :)
Such a great app! This is the only app we use for sales, as the features give us exactly what we need to facilitate a solid promotion for our large customer base. The representative we deal with, Bart, always goes above and beyond for our account and answers us promptly! He's so knowledgeable, helpful and patient and we're so appreciative for him and the team at Discount Ninja!
UPDATE: Having spoke to the owner of discount ninja, Bart worked on resolving our issue instantly and has provided great support. The app is now reinstalled and working perfectly and as a goodwill Bart increased our quota. The app in itself is great and offers discount schemes and strategies that no other app offers. However thats where it stops, support take a while to reply and don't fix issues. This app was causing bother all over our site. They then wanted us to upgrade as we had reached our quota to look into the issue more.
I just installed the app today and set up some propmotions. the app integrates beautifully and the support team is quick and effective to help with onboarding. live chat is available for quick answers to questions. A+
The app has the best features when it comes to setting up promos, dynamic pricing, exclusive discounts, etc. We have a complex BOGO offer and this is the only app we're able to use for it. The support is great and is always responsive. There was a minor issue with the recent update but it was resolved right away. Overall, we're quite satisfied for more than a year now.
Discount Ninja is a robust platform that allows us a number of different styles of discounts and keep them organized so they "play well" with one another. The control we have on how the promotions display on our website is also very impressive. There is a learning curve to this App so make sure you have someone willing to dedicate the time and energy to figure it out. If you do, Discount Ninja's support team has proven to be responsive and helpful. We have had some issues after updates in the past but it is usually resolved quickly. Good discounting app.
We make extensive use of this app on our site and the flexibility it offers ito promotions is second to none. We've had to call on support a (very) few times and the issues were resolved promptly. Highly recommended.
This is by far the best offer app I have found on Shopify. So many great features, my favourite being dynamic pricing which a lot of other apps lack. Their support is great, and they are always looking to update things so that they are compatible with shopify updates.
The app did not end up being a good fit for us, but the customer service was great and was able to find a custom solution to each of our problems.
We have been using discount ninja for several months now and it has been working wonders for our store. If we experience any issues, the discount ninja team are always on hand to help and their customer service is amazing. They are continuously upgrading the app to meet customer demands and we cannot wait to see what they have planned for the future. Would highly recommend this app to any sites looking to offer exceptional customer experience and offers.
We used the app to run more complex automatic BOGO offers during the last sales season. We were very happy how everything worked out and would like to the the whole DN team for their support in setting it up in our store. Keep up the good work!
The support from Limoni is some of the best I've received from any SAAS company. They always go above and beyond to make sure everything is working as intended. As a shopify plus user there's a bunch you can do with shopify scripts but Discount Ninja is still preferred for simplicity, support and capabilities. They are the package deal, and you can have your own package deals too with discount ninja. haha. Keep up the good work, love the app!
Great app that you can trust 100%. Very cooperative technical staff and exceptional customer service experience
This app rocks! Yes, it does everything you need in the discount world. But even better is the reality that no app is perfect and when and if you do run into a problem the Discount Ninja support team is top-notch and responsive.
We investigated plenty of other discounting apps, Discount Ninja seems to be the most comprehensive. We needed help to get some setup sorted out as to get things setup how we wanted them. The support was fantastic, timely and with great follow up. We will be making recommendations and feature requests for even more options, but out of the box, this app was almost exactly what we were looking for. Lots of options and customization. Would definitely recommend. Keep up the great work and keep the features coming! Kudos.
Support is Everything!!! The support team does not give up on you -they stay with you .i love Discount Ninja-the support is FANTASIC!!!!! if i need help they always get back yo me with clear directions- i really appreciate their efforts . they have also helped me build promos Try them they really work hard to make your promos GREAT
This is the only app we've been able to find that allows you to setup a discount code for affiliate partners that doesn't require additional work for the consumer. The team was very helpful in setting everything up – one of their developers sat on a video call to talk through the setup and help us get the first one in place. Very helpful!
We like to do GWP promotions in which the gift is preselected. We wanted an app that automatically added this to our carts so our customers didn't have to do anything extra. Works perfectly! Had an issue initially in the set-up (user error). Support was fast & efficient in helping resolve the issue. Looking forward to doing other fun promotions with it.
The best discount and promotion apps you'll find in the Shopify App store. Their support team is awesome and it will help you to create the most accurate multi-promotions you want to activate on your store.
The best Shopify app you can find for adding multiple discounts to your store. I recommend it to any merchant who is willing to add these kinds of capabilities and to install it with patience. Their support team is awesome and you'll need their help to get the full features of it. Limoni Apps Team has created one of the most powerful apps to add discounts to your store.
The support from Bart the founder was brilliant, he took the time to listen and solve the problem, I would highly recommend the app as shopify hasn't the functions just be willing to test everything out before judging as it is a sophisticated app that adds value!
Discount Ninja is a very comprehensive app with many discount and Bogo options. The also have very responsive and helpful customer support.
Super apps, utilisée quasiment 1 ans, mais elle alourdi le site (selon google insight). Prendre en compte le rapport solution apportée / poids de l'apps. Je conseille DN lorsque votre priorité est d'avoir des réductions et autres avec un niveau de granularité elevé.
Installed this app and had a few issues to start with, support initially took a few days due to the COVID issues. However Bart from there support contacted via email and fixed all my issues, he even went to the lengths of creating videos to set things up how we needed it. Brilliant app and support was very good, I would highly recommend.
What an amazing Team and app. If you are having problems with the Shopify Shipping charges. This has been extremely easy to figure out with an amazing Customer Service Team make sure to give all the information I need to be successful in making the promotion I'm looking for. They give photos, step by step procedures and quick on responding on any questions I may have. Thank you for all of your help!