Yoga Studio Store

Fantastic app and fantastic support. Had a few issues when setting the app up and there support on live chat is really fast and got it up and running in no time. I would highly recommend this app for anyone looking to upsell there products. I had tried over 10 apps before this and none of them worked with bad support. Murtuza and the team jumped on a video call and fixed all my issues within the hour. Thanks again guys

This app initially looked like it will fit the requirements we needed. There support is fast on live chat, however the reason I gave it a one star is that there support were not able to offer any customisation other than what you can edit in the admin panel. I was told there is a CSS and JS box to add custom details, however if you do not know CSS and JS this is pointless. I was also told that they manage over 10,000 stores and that they couldn't offer customisation on every store. Its a shame because all the good reviews on the app say that Lynda did a great job setting everything up and customising the app for there stores. This was not the case for us. I needed a couple of custom features on the pop up and I was told that the majority of them are not possible. So this was not a good fit for us this time around, however maybe a good fit for your site. * This review is made by an account which used the app less than 80 minutes in total * The merchant demanded that we develop specific new app features just for his account, free of charge and in an immediate manner. We clearly communicated some of the requests are not technically possible to implement - which in turn resulted in a vindictive one star review. Requests included custom button actions, none existent text elements and more. These type of new features usually take weeks to build, test and release. It is right to say Honeycomb serves 10,000 stores. As such, each feature request is added to a feature wishlist. We build common feature requests first, to serve our customers the best way possible. We can not pause hundreds of other feature requests due to a single, very specific and none existing feature request. If we did, it will impact other requests in the queue and ultimately will be harmful towards all of our other customers. For none currently supported custom functions and integrations, we offer a built in CSS and JS options, including a full fledged SDK: https://support.apphub.com/en/articles/6268642-honeycomb-js-sdk I believe Honeycomb is one of a very few apps which enables merchants to further enhance the app to meet custom needs. During the short amount of time the app was installed on Yoga Studio Store account, we provided the following support: - Created custom funnels on behalf of the merchant, based on a verbal description only. - Our designer applied a custom visual design to match the store brand, including importing custom font weights. - Preformed a troubleshooting session to verify the funnels are working as expected. In terms of features - Honeycomb has the most robust design settings and funnel settings in the app store, successfully used to generate tens of millions of dollars in cross-sell and upsell revenue by some of Shopify's biggest brands. We deliver best in class support and are eager to solve any issue our customers face - big or small. 453 five star reviews will testify to that. Jonathan GM @ Conversion Bear

I installed this app as it was recommended to us by another app. Unfortunately the support for the app is very slow and I am getting only 1 reply every 24 hours if I am lucky. Its been nearly a month since we installed the app and we are still yet to have a working feature which we are paying for. It could potentially be a good app, however I can't comment as I can not get any help from there team to actually get this up and running in our store. They also have a live chat feature within the app, however there is never anyone on the live chat and you are advised to send emails. Don't install this app unless you are willing to wait over a month for support if it doesn't work when first installing.

I had a issue which needed sorting urgently, I contacted live chat and the developers helped me straight away. Top support highly recommend this app and the team at Searchanise.

This is a good app, however I only gave a 1 star rating as this did not work 100% as an out the box solution. The app needed to be adjusted slightly in order to work perfectly with our store, and unfortunately the team at DooFinder are unable to offer any type of coding help and I was advised to get an external developer to help. The app itself is great and has lots of features, however the price for these features in our opinion are very expensive compared to other solutions. Overall this is a good solution if it works with your store straight away. Its a shame that the 2 minor issues we faced with the scrolling and mag glass could not have been resolved, otherwise we would have used this app for a long time. Our recommendation would be to try before you buy.

We needed a returns portal features on our website. I installed the app as the reviews for the most part looked good. Straight away I tried to setup the postmen account with DPD, I had an error regarding a max character limit on ref 2, so I reached out to support. They first told me that the problem was on DPD's end and I needed to contact them. So I called DPD who confirmed this issue was with there app and that they are sending too many characters for the field ref 2. I contacted support again to explain and they said they are working on the fix. 3 days later I am still waiting for this fix, and so I reached out to support again and they have now confirmed that it will be another 4 days to fix. I would imagine they have no one using the DPD UK account with this app otherwise everyone would experience the same issue. If your expecting to install this app and set it up with DPD UK I would look elsewhere because the app is very buggy and will not display any labels. Look else where and find an alternative app for the same features. The support was always active and I was able to contact them easily enough, however I was just told that they are working on the issue.

We needed a returns portal features on our website. I installed the app as the reviews for the most part looked good. Straight away I tried to setup the postmen account with DPD, I had an error regarding a max character limit on ref 2, so I reached out to support. They first told me that the problem was on DPD's end and I needed to contact them. So I called DPD who confirmed this issue was with there app and that they are sending too many characters for the field ref 2. I contacted support again to explain and they said they are working on the fix. 3 days later I am still waiting for this fix, and so I reached out to support again and they have now confirmed that it will be another 4 days to fix. I would imagine they have no one using the DPD UK account with this app otherwise everyone would experience the same issue. If your expecting to install this app and set it up with DPD UK I would look elsewhere because the app is very buggy and will not display any labels. Look else where and find an alternative app for the same features. The support was always active and I was able to contact them easily enough, however I was just told that they are working on the issue.

Great App! I had a few minor issues which the support helped me. They are very fast with there support and for that reason I highly recommend and give them 5 stars.

I had a few issues with the app and had to contact support. They were very quick at resolving the issue and I would highly recommend this app to anyone.

I installed this app after I had lot of issues with a previous app company. First I want to say the support is amazing. I had a few issues setting up and the help on the live chat was instant and changed everything I needed straight away. I would highly recommend this app to anyone. I am now looking to add this to additional stores.

This app could potentially be a good however I am yet to comment since I have paid the 25 dollars they wanted to install it, and still not have a working solution. There support is very slow to respond and I have had a ticket open now for over a week. They have finally come back today and still don't have a working solution. There are other customers who said they have customised this to work in there stores, Its taken me a week to get this installed to then be told there partner company will style and charge us extra. I wouldn't recommend this company or app.

I don't normally leave reviews however the service I received from this company was fantastic! They optimised our entire site and we hit a few barriers in the way, Maria was fantastic on the live chat support and helped us every step of the way with honest advise on what we could achieve. I would highly recommend this to anyone.

Installed this app and had a few issues to start with, support initially took a few days due to the COVID issues. However Bart from there support contacted via email and fixed all my issues, he even went to the lengths of creating videos to set things up how we needed it. Brilliant app and support was very good, I would highly recommend.

If you install the app and don't have any issues then great, however if you have issues and need help the support takes forever to help you. Looking at other reviews for this app, other people are having issues with getting the support to help. I will choose an alternative app for the same solution.

I can't rate this app highly enough, its fantastic and the help from the developer was brilliant. This was setup in my store in no time and fully customised to fit in with our business. If your looking for a gift wrap solution this is the best one by far for Shopify.

This plugin works fantastic and the support is second to none. I had a few issues setting up and I spoke to the support on chat and they guided me through the entire process for my store. Fantastic plugin and support Highly recommend.