O: Auto Tag Order & Customer
by Flowise · launched
View in Shopify App Store ↗Reviews (85)
Amazing app, glad I found it
Developer reply ·
Thank you so much for the great feedback! 😊🌟 We’re really happy to hear you’re enjoying O: Auto Tag Order & Customer and that you’re glad you found the app. Helping automate and simplify your workflow is exactly what we aim for 💙 Thanks again for choosing O: Auto Tag Order & Customer. We’re always here if you need any help! 🙌🚀
Great app and excellent response time.
Developer reply ·
Thank you so much for your feedback 😊 We’re really happy to hear that you’re enjoying Omega Auto Tag & Order Tagger app and that our response time met your expectations. Providing a reliable app together with fast and efficient support is exactly what we aim for ✨ Your support truly means a lot to our team. If you ever need any assistance or have questions about Omega Auto Tag & Order Tagger app, please feel free to reach out anytime. We’re always here to help 🚀💙
This app is fantastic, and the support team is incredibly helpful, no matter the time zone. I had a final chat with Tracy, who was excellent, along with the other team members who assisted us. Thank you all for your support!
Developer reply ·
Thank you for the amazing 5-star review! 🌟 We’re so glad to hear that you’re loving the app. It’s our goal to provide both great functionality and top-notch support, so your feedback means the world to us. Let us know if you ever need anything—happy to help! 😊
Nice app, good customer service. Would recommend!
Developer reply ·
Thank you so much for your wonderful review! 🌟 We’re thrilled to hear that you’re enjoying the app and that our customer service met your expectations. 😊 Your recommendation means a lot to us! If you ever need more help or have any questions, we’re always here to assist. 🙌✨
Since i write the review after feedback requests have been implemented, i can state the following. So, after some weeks of testing: 1. Great light app. 2. Nice clean menus on dashboard. 3. Feedback requests have been implemented (yes, i have said that before but its not to take for sure it will happen) and was fast. Accidental? i don't know, i think more have gave feedback for some features to be added (like being able to name our flows and not only show a number). Shows to me that they listen. Was coincidence? We will see in the future. 4. Price: i can't imagine someone is complaining. More than reasonable pricing. -Suggested Improvements: 1. I would really like to be able to change the flow positions higher or lower so they can be somewhat "grouped" (e.g. to me it would be great to be able to have tier flows one after another then all order related flows). Maybe having some tabs that can be named to allow us to have flows grouped by function? If not possible then repositioning and some separators? Tiny suggestions that make things visually easier for us (for me at least). 2. A condition that makes a flow active for a period of time its a much much desired feature. I hope it can be done. 3. Add multiple tags and separate them by commas: Nothing huge here, but consider the tag to be active even if we don't have a space before the tag's name. I these features are added, then its a clear 5/5 for me. lets say for now its 4.5/5. Since i cant do that, 5 stars. 4 stars seems low rating to me.
Developer reply ·
😊 Thank you so much for taking the time to write such a detailed, thoughtful, and constructive review! We truly appreciate the depth of your feedback — it’s incredibly valuable for us and for the future development of O: Auto Tag & Flow Automation app 💛 It makes us really happy to hear that after a few weeks of testing, you’re enjoying the light performance, clean dashboard, and the fact that your earlier feedback has already been implemented. You’re right — it’s not something to take for granted, and we’re glad it showed you that we genuinely listen. Your trust and recognition mean a lot to our team. Your suggestions are excellent and very well thought out, and we truly appreciate the time you put into sharing them with us. Thank you for contributing such valuable insights — we’ll carefully review the feasibility of each idea and do our best to bring new improvements and features to O: Auto Tag & Flow Automation app in the future. Your feedback genuinely helps us move in the right direction! 💛🚀 And thank you for giving 5 stars even though you consider it 4.5 — your thoughtfulness and fairness truly stand out. We’ll keep working hard so it becomes a solid 5/5 for you without hesitation in the near future. Thanks again for your trust, support, and amazing contribution to the app’s growth! 🚀💛
Customer service communication is very timely and problem solving is very professional!!!
Developer reply ·
Thank you for your amazing feedback! 🌟 We’re so glad to hear that our customer service team provided timely communication and professional problem-solving. 😊 Your satisfaction is our priority, and we’re always here to help whenever you need us. Thanks again for your support! ✨
Très bon SAV
Developer reply ·
Merci beaucoup pour votre retour 🌟! Nous sommes ravis que le support de l’app Auto Tag & Flow Automation ait pu vous satisfaire 🙌. N’hésitez pas à revenir vers nous si vous avez besoin d’aide supplémentaire 💙.
Great support team
Developer reply ·
Thank you so much for the kind words! 😊 We’re happy to hear that you had a great experience with our support team for the Auto Tag & Flow Automation app. Your feedback keeps us motivated — and we’re always here to help you automate more with ease! 🔄💬💙
Very helpful, walked me thru the automation process in just a few minutes.
Developer reply ·
Thank you so much for your feedback! 😊 We're glad to hear that our team could walk you through the automation process quickly and clearly. At O: Auto Tag & Flow Automation, we’re all about saving you time and making your workflows seamless ⚙️✨. Thanks for choosing us — we're always here if you need a hand! 🚀💙
Niel was super helpful with figuring out the app and getting it up and running!! So far it seems to be working as needed:)
Developer reply ·
Thank you for your wonderful 5-star review! We're so happy to hear that Niel was super helpful in getting the app set up and running smoothly. 😊💖 It's great to know that everything is working as needed so far. Let us know if you need anything else—enjoy using the app! 🙌✨
I wish that the flows would fire quicker, but all in all a good app. The support is great!
Developer reply ·
Thank you for your feedback on Auto Tag & Flow Automation app! 😊 We’re glad to hear you’re enjoying the app overall and that the support has been great. We also appreciate your suggestion regarding flow speed, and we’ll take that into consideration for future updates. If you need any further assistance, we’re always here to help! 💖⚡
It’s all good!
Developer reply ·
Awesome! 😊 We're glad you're enjoying Auto Tag & Flow Automation! 🚀 If you ever need any help, we're here for you. Happy automating! 🔖⚡🎉
This is a wonderful app. I use it to automate customer service emails and it's working out so nicely. Integration with Google/Gmail is awesome too.
Developer reply ·
Thank you for your wonderful feedback! 😊 We're so happy to hear that Auto Tag & Flow Automation app is helping you automate customer service emails smoothly! 🚀 And yes, the Google/Gmail integration is definitely a game-changer! 💡 If you ever need any assistance, we're here for you! 💙✨
Best in class support, very fast and knowledgeable! simple user-friendly interface and very reasonable free tier limits, loving the Shopify Flow integration, was the sole reason originally got the app, since then got a couple order auto-tag workflows that became extremely useful even though originally thought we'd never need such functionality.
Developer reply ·
Thank you for your fantastic review of the Auto Tag & Flow Automation app! 🌟 We’re so glad to hear you’re loving the Shopify Flow integration and how the app has helped with your order auto-tag workflows—sometimes the features we don’t expect become the most useful! 😊 It’s awesome to hear you’ve had such a great experience with our support team as well. 💯 We’re here to keep things running smoothly for you! Thanks for choosing Auto Tag & Flow Automation! 🚀🙌
Ever wondered where your sales are coming from? This app has so many features to tell you everything you'll ever need to know! It's pretty amazing, I highly recommend! Their support team is amazing, you're in excellent hands if you happen to chat with Joyce! Thanks again!
Developer reply ·
Thank you for the amazing review! 😊 We're so happy to hear that the Auto Tag & Flow Automation app is helping you track your sales and providing everything you need to know. 🌟 We're also thrilled that Joyce could assist you—she's fantastic! Thanks for highly recommending us! 🚀
L'app funziona correttamente e l'assistenza è molto veloce a rispondere
Developer reply ·
Grazie mille per il tuo feedback positivo! 🌟 Siamo felici di sapere che l'app funziona correttamente e che il nostro supporto ha risposto velocemente. Se hai bisogno di assistenza in futuro, siamo sempre qui per aiutarti! 📱💬 Buona giornata!
Easy to use app and great support. Tags all the workflows we need
Developer reply ·
🌟 Thank you for your great feedback! We're glad to hear that you find the Auto Tag & Flow Automation app easy to use and that it tags all the workflows you need. 😊 It’s also wonderful to know that you’re happy with the support. If you need any more help, we're here for you!
I just discovered this wonderful app after Joyce from the Omega Pixel team recommended it to me. She was also really very kind in helping me get the setup right. I think it's so helpful because it allows you to get an overview of all the orders quickly, without going into each one, clicking, searching, and taking a long time. I will have a chance to study it well with a little more time, but now it looks awesome.
Developer reply ·
Thank you for sharing your experience with the Auto Tag & Flow Automation app! 🌟 We're delighted to hear that you found the app through Joyce's recommendation and that she was very kind in helping you set it up correctly. It's great to know that the app allows you to get an overview of all your orders quickly and efficiently. If you have any further questions or need additional assistance as you explore the app more, please feel free to reach out. We're here to help! 😊📦
Neil was amazing in helping us set up a couple of order tags. If it isnt clear these guys have an amazing feature - they can set up tags that put 'New customer' and 'returning customer' in the tags on the order page - so if you're sending flyers with discount codes for first time customers to place their second order and want to see it quickly, this is the thing for you. their help has been absolutely brilliant and they have a feature right there that i don't think you can get anywhere else - at least i struggled to find it. install it now!
Developer reply ·
Thank you for the fantastic review! We're delighted to hear that Nielwas amazing in helping you set up your order tags. Our unique feature for tagging 'New customer' and 'returning customer' on the order page is indeed a game-changer, especially for businesses wanting to quickly identify first-time customers for targeted discounts. We're glad our app could meet your needs where others couldn't. If you need any more assistance or have further feedback, don't hesitate to reach out. Install Auto Tag & Flow Automation app now for seamless order management!
Extremely useful app and is almost invaluable to me in keeping on top of my order priorities and knowing exactly what's what at a glance. Had a minor issue where the app stopped working, but a quick chat with their team resolved all issues within 24 hours. Cannot fault them - amazing. Would definitely recommend.
Developer reply ·
Thank you for your wonderful feedback! We're thrilled to hear that our app is extremely useful to you in managing your order priorities effectively. We're also glad that our team resolved your issue promptly and that you had a positive experience with our support. Your recommendation means a lot to us! 😊🌟
We've been using this app for a few years now. It's very useful for us.
Developer reply ·
We're delighted to hear that you've found Omega ‑ Auto Tag & Flow app to be useful for your business over the years! 🌟 Thank you for your continued support and for choosing our app to assist you with your tagging and workflow needs. If you ever have any questions or need assistance, feel free to reach out. We're here to help! 🚀💼
The assistance I have received is amazing! I received advice on how to use and create the tags and I'm excited to start using this App! Thank you.
Developer reply ·
🌟 Thank you for your fantastic review of Omega - Auto Tag & Flow app! 🚀 We're thrilled to hear that you've had an amazing experience with our assistance! 💫 Our team is dedicated to providing helpful advice and support to ensure you get the most out of our app. 🤝 We're excited for you to start using it and see the benefits firsthand! 💼 Don't hesitate to reach out if you have any questions as you get started - we're here to help! 🌟 Thank you for choosing Omega, and happy tagging! 🏷️
Omega's help service has been really helpful and instant. Anna, is patient in understanding my request. a pleasant and helpful service makes a big difference!
Developer reply ·
🌟 Big thanks for your kind words about Omega's Auto Tag & Flow app! 🚀 We're thrilled to hear that our help service, especially Anna, has been really helpful and instant. Your mention of patience and understanding in addressing your requests is highly appreciated. We're dedicated to providing a pleasant and helpful service, and we're here to make a big difference for you! 💖🌐 #OmegaAutoTagFlow #TopSupport #CustomerSuccess 🌟🛠️
Great helpful app
Developer reply ·
Thank you for the positive feedback! We're thrilled to hear that you find our app great and helpful. If you have any specific features you enjoy or suggestions for improvement, feel free to let us know. We're here to make your experience even better!
Great communication , great help
Developer reply ·
🌟🙌 Thank you for your feedback! We're glad our communication and assistance were great. If you have any more questions, feel free to reach out. 😊👍
Developer reply ·
Excellent! 🎵 Thanks so much for the 5 stars! 🤩
We had the opportunity to try out a competing app alongside Shopify's default Flow app, and we must say that this app stands out. When it comes to tagging, it excels. The process of setting up tagging flows is incredibly straightforward, and its standout feature is the ability to retroactively apply tags to previous orders. Without this invaluable feature, one would have to manually run the flow on batches of 1000 orders, which can be quite a hassle when dealing with a large volume of previous orders. With this app, it only takes a few clicks, and your task is complete! It's a game-changer. It offers a wide range of configurable conditions including customers, orders, products, and shipping. Moreover, the customer support is nothing short of exceptional – available round the clock to address any queries or concerns, thanks to tracy for her help and support always. Additionally, it's an embedded app that doesn't inject code into the theme, ensuring a seamless integration. We wholeheartedly recommend this app to any business owner looking to streamline their workflow. The auto-tagging feature has proven to be an invaluable time-saver, ensuring the accurate tagging of all customer data. One of the standout qualities of this app is its user-friendliness. The interface is intuitive and easy to navigate and workflows are super helpful.
Developer reply ·
Thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!
A competing app with shopify's default flow app. As far as tagging goes, this app is a clear winner! Super easy to setup tagging flows and the best feature is ability to retroactively apply tags on previous orders. Without this feature, you would have to manually run the flow on batches of 50 orders and its a hassle to go through previous orders. With this app, it takes a few clicks and you are done! Love it!
Developer reply ·
Lost of and Thank you so much! 🙏🏻😊🙏🏻😊🙏🏻😊 Glad to hear you've found our app easy and helpful to work with your business. That is our goal. Let’s rock together 🔥🚀
Very user friendly and even when I thought I needed some help with setting up a workflow, Wendy was super helpful while I figured it out!
Developer reply ·
Thank you so much for your sharing 👏👏👏! Our team will be really excited to read this. With your precious feedback, it motivates our whole team to keep on improving the app and develop better features for our users 💚💛🧡
I installed Omega Auto Tags to tag customers based on purchased products. It exactly performs the functions it claims, and our operation is much easier thanks to the app. The app offers an array of conditions you can configure for so many areas of your business: customer, order, product, shipping, etc. Most importantly the tag conditions setting is simple and intuitive, extremely easy to create and edit. The customer support is simply superb - available 24/7 for any questions you might have. Also, it’s an embedded app that does not inject code into the theme. I highly recommend the app to any business owner aiming to automate workflow.
Developer reply ·
it is not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the services that we provide at Omega. We sincerely thank you for taking the time to share your thoughts with us!
They provide great customer service, and they work for you to ensure all your needs are met. I would fully recommend it.
Developer reply ·
Thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!
The options on this app are incredibly time saving for a good price! I was having problems reprocessing my old orders but the customer service team was stellar in helping me figure it out and get everything I wanted done. Even with the massive time difference there was always someone available in the chat who would respond to me fairly quickly and then forward my difficulties to the tech team if they couldn't solve my problem right then and there.
Developer reply ·
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗
Rating this a 5 right now. Just installed the app the other day and getting acquainted with the features. So far doing everything as expected. Had a question and support responded in under 2 mins, answered my question and we were both able to move on with our days. Thank you!
Developer reply ·
It is not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the services that we provide at Omega. We sincerely thank you for taking the time to share your thoughts with us.
Omega has great support and the interface is very easy to use. It is super helpful for us for a variety of functions.
Developer reply ·
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
This is a great app, does what Shopify Flow cannot do (generate reports based on product tags)!!!!!!!
Developer reply ·
Thanks so much for sharing your feedback about our service and product. We’re glad to hear that our app's performance exceeded your expectations. Thank you again, have a great day!
Easy and intuitive to use and set-up! Recommended! We use it to track first time orders and tag customers according to sources.
Developer reply ·
Thanks! It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team received your feedback – they'll be thrilled to hear your kind words.
have been using this app to tag ours based on total spend and it work really great - only issue is the tagging of old orders, this takes a lot of time if you have like +100000 orders like we do.. but the Support if great and do everything they can to help so ++++++ for the support also...
Developer reply ·
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app 🥰 If you need further assistance along the way, please don't hesitate to let us know. Here at Omega, keeping our customers happy is our number one priority. 🍻 Cheers, Rosie
Great tool, and even better customer support. We have a large store with hundreds of thousands of orders so we have to be careful which apps we work with etc and I will continue to use this app for any future tasks.
Developer reply ·
Hi, it’s great to hear that you had a positive experience with the Omega Auto Tags Order + Customer app. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. 💗💗💗
great tool. Customer service is excellent, guides you through things and tricks. This is great for syncing orders with external SAAS / ERP as it helps you classify your orders in tiers. Little things in life that you need.
Developer reply ·
Thanks a million for your positive feedback 💙💚💛🧡.Glad to hear you've found our app easy and helpful to work with your business. That is our goal. Let’s rock together 🔥🚀
Anna was super helpful, will continue to use the app as it meets all of our needs. Extra characters to meet the minimum.
Developer reply ·
Thank you for the time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
perfect app. i am satisfied from there work they guide me but really sorry the functionality i need is nit in this app
Developer reply ·
We’d like to thank you again for taking the time to write this review of our app. All feedback is highly appreciated, as it enables us here at Omega to further develop our products and services.
This app is easy to use and does exactly what we need it to do. We appreciate the fact that the dev team continues to make meaningful, positive improvements to the UI. Best of all, their customer service is responsive and helpful.
Developer reply ·
You're amazing for your affirmation🥰🥰🥰! Thank you for your kind words - our support team truly appreciates when users like you have a great experience with Auto Tags Order + Customer app 🙏🏻😊🙏🏻😊🙏🏻😊 .
I used this app to TAG all my orders that need to be shipped and to TAG all the orders that cant be shipped.
Developer reply ·
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Omega Auto Tags Order + Customer app!
Definitely recommend the Auto Tags app by Omega Been using another similar app that started misfiring and that is when I stumbled upon this app. Workflow creation is very easy and more importantly, it works. I was able to create multiple workflows within a few minutes The best part is the customer service which is prompt and wants to help and resolve your issue. Cannot thank Joyce enough for the quick resolution. 10/10 for customer support. Keep going guys.
Developer reply ·
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app and support service. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗
Great app that saves a lot of time by helping us sort orders and flag the ones that need special attention without having to open them one by one. Also helpful for tagging customers with certain conditions. Support is friendly and quick!
Developer reply ·
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Extremely helpful to tag orders from particular customers or with certain coupon codes with applicable tags. Thanks!
Developer reply ·
We're glad to hear that our software and customer service met your expectations. Thank you for putting your faith in us and for leaving such a wonderful review! We are always willing to assist!!
Does what it says and the support is outstanding. Will be using it on both my accounts and it should make my life easier!
Developer reply ·
Thanks! It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team received your feedback – they'll be thrilled to hear your kind words.
The support is simply AMAZING!!! Limitless app :) If you have tagging workflow idea, this app can do it!
Developer reply ·
Thank you so much for this 5-star review. We appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Lovely. It did exactly what I needed it to do. Love the app and the price is right! It operates quickly and puts notes on the order as well as tagging it the way I wanted.
Developer reply ·
Thank you for your review of our Auto Tags Order app. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. Please get in touch if you have any other questions for us.
No inicio foi complicado conseguir colocar a tag como eu queria, mas no fim tudo correu bem e funcionou como eu pretendia. Equipa dedicada e com rápida resposta.
Developer reply ·
Muito obrigado por esta avaliação de 5 estrelas. Nós realmente apreciamos você ser um cliente e ajudar a compartilhar a palavra sobre nós. Estamos aqui para você a qualquer hora.
We need orders to be tagged from a specific shipping method at checkout to trigger a 3rd party email sequence. We found this app and Andy assisted with the workflow and it works flawlessly. Highly recommended with a wonderful support team that will walk the extra mile to assist you.
Developer reply ·
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Omega Auto Tags Orders & Customers app. We look forward to serving you for many years to come!
Great support with speedy reply. Their app help us in better segmentation for marketing purpose. Highly recommended!
Developer reply ·
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service support and app as 5 Star as we strive to provide just that for all our customers. We appreciate your time to leave such kind words!
My first impression of the app interface and the customer service has been excellent. I already have a tagging app in place and although it is good the customer service is terrible. I read a lot of the reviews for this app and the feedback on customer service is good and my own experience backs that up. This is very important to me.
Developer reply ·
Thank you for the fantastic review. We go above and above to assist every merchant, and I'm delighted we met your expectations. We wish you and your business the best of luck! 💙💚💛🧡
Awesome app. Joyce is brilliant with support and help us setup rules on multiple stores with ease. App works as intended. Highly recommended
Developer reply ·
Wowowwww you’re so niceeee ! Thanks for your amazing review 🤗 🥰 Hope for nothing but your business’s growth 🔥🚀 Cheers from Joyce 🥰
App works just as intended. Support is excellent. Joyce was able to answer any questions and help setup workflows with ease. Highly recommended.
Developer reply ·
You're amazing for your affirmation🥰🥰🥰! Thank you for your kind words - our support team truly appreciates when users like you have a great experience with Auto Tags Orders & Customers app 🙏🏻😊🙏🏻😊🙏🏻😊 .
Love this app - helps us with our Klaviyo integrations and other important automations. Works seamlessly so far. Thanks!
Developer reply ·
We're happy to see that you had a 5-Star experience with the Omega Auto Tags Orders app. Thanks for sharing.
Worked right out of the gate. Does exactly what I need and is simple to use. I was looking for something that would simply tag customers who had purchased certain products so I could later remarket to them. Very happy.
Developer reply ·
Hi. We sincerely appreciate you taking the time to share with us your experience at Omega. On behalf of our entire team, thank you for allowing us to serve you. Cheers from the Omega support team
Happy so far. The app is solid. The service is great, responsive, and caring. We are just scratching the surface of what is possible here. Totally worth checking it out and see what it can do for you.
Developer reply ·
Thanks! It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team at Omega receives your feedback – they’ll be thrilled to hear your kind words. Your friends at Omega
Amazing app! Super helpful to add the tags and let us know the traffic sources (yes, this app helps you to know where your order is coming from!). This seriously solved one of our biggest problems. We could also customize tags and understand our customers better with this app. Their support team member Tracy is AMAZING and such a sweetheart! If we could rate her 1000 stars, we would. Kind, detail-oriented and extremely efficient with helping us to set up the app and answer all of our questions. We are currently using multiple apps by Omega team and totally recommend to everyone!
Developer reply ·
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Tracy from the Omega Team
Extremely helpful customer support. Loved the ease of use of the app too, very useful for us and the fact that it is free is cherry on top.
Developer reply ·
Thank you for your review of our Auto Tags Orders app. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. Please get in touch if you have any other questions for us.
helpful app, does what is needed. well programable to help our fulfillment sort things correctly. Recommend
Developer reply ·
Thank you so much for the wonderful review! That was a pleasure assisting you with Order Tagger to achieve those complex procedures. Best wishes!
Really responsive and helpful in getting our initial flow set up. This solves a huge problem where we could not filter our orders by product type. That is now resolved! The only downside I see is that these tags do not seem to retroactively populate, however, having the larger issue resolved is definitely the priority and we are extremely satisfied with the simplicity and effectiveness of the app.
Developer reply ·
Thank you very much for your wonderful words! Our goal is to make your life easier. Please do not hesitate to contact us if you have any further needs. We will be delighted to assist!!
Excellent customer support from Joyce, fast response and focused problem solving for our store. Small but very powerful app to help top-level understanding of order metrics.
Developer reply ·
Thank you so much for your 5-star review! We will share this with the whole team to let them know to keep up the amazing work. Cheers from Joyce. 🥂
I have searched through many apps but this one is the best. With a simple, friendly, and easy-to-use design, the requirements for setting up tagging commands are fully guaranteed. However, scanning and re-tagging are still limited and cannot be processed for old orders. Hopefully, the team can fix this problem in the near future. This is a very good support software for you to use email marketing on Shopify.
Developer reply ·
We're glad to hear that our app and customer service met your expectations. Thank you for putting your faith in us and for leaving such a wonderful review! We are always willing to assist!!
Super easy workflow implementation. We are using it for tagging "Express Shipping orders" and give those orders an automatically created TAG with this app. Customer support super friendly and helpful. THANKS!
Developer reply ·
Hi, your review has been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Thank you so much for the time you take to leave these kind words!
We use a 3PL company to ship out our orders. We also have branded boxes. We had issues with the warehouse using the wrong boxes while picking and packing orders. We used this app to tag all the orders using the correct boxes. We had a couple of little roadblocks but the customer service with the app was excellent. They were super fast and efficient in helping set up all the rules. I have not had a problem since. This app is user-friendly and easy to use. Highly recommend.
Developer reply ·
Thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app. Have a wonderful day!
I wanted to add care cards and product information cards to outgoing packages in a frictionless way, and Auto Tags accomplishes this handily! We are focused on product and order attributes, however, many other variations are possible within the established system, giving the user flexibility for future possibilities. The developer is highly supportive and engaged. We are very happy with the installation and performance to date.
Developer reply ·
Hi, thank you for taking the time to leave us such a fantastic review! We’re happy to know that you loved your experience with our app! Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!
Good app and great support. Fast to respond and help, really suggested! After a long research it's been nice to find this service
Developer reply ·
We're glad to hear that our software and customer service met your expectations. Thank you for putting your faith in us and for leaving such a wonderful review! We are always willing to assist!!
Good app. And it is free. Support was very responsive and answered all queries. Our best wishes to the team.
Developer reply ·
Thank you so much for the wonderful review! That was a pleasure assisting you with our app to achieve those complex procedures, and I'm delighted to hear it has saved you so much time in your business. Best wishes!
Super App. Macht, was sie verspricht und ist einfach zu bedienen. Ich nutze das Setzen von Kundentags, die bestimmte Produkte bestellt haben.
Developer reply ·
Vielen Dank für Ihre wunderbaren Worte! Unser Ziel ist es, Ihr Leben einfacher zu machen. Bitte zögern Sie nicht, uns zu kontaktieren, wenn Sie weitere Bedürfnisse haben. Wir helfen Ihnen gerne weiter!!
When I first tried the app it was missing a function I needed to tag one specific thing. Other tags I needed were working fine but I needed it to do this one specific tag. They proceed to add the function to the app to make it happen and now everything works great! Been using the App for a few years now with no problems. These guys are always there to help with any issues should they arise. Highly recommend! - Marc G
Developer reply ·
Hello there! We would like to express our most sincere thank to you on here again for your support with us that long of time. It is customers like you that help keep our lights on, and we couldn't be more grateful. As always, please feel free to contact us when you need our support, we are more than happy to help you!
Clever idea! Not so difficult to use and have many options so you can create you own segments and conditions in one minute!
Developer reply ·
Hi ION, We’re so delighted to hear that you chose our app for your store! It’s an honor to be a part of your business, and we hope your experience here made it extra special. We wish you many more years of success and look forward to working with you for many years to come. All the best, Kaylee - Omega Team
Very helpful support, formated my terms to meet my specific needs. I greatly appreciated the help, even after their normal work hours.
Developer reply ·
Hi Studio Fundamentals, We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app. Best regards! Omega Team
Useful app, able to determine on our orders whether or not the customer has ordered before. Very helpful support who were very open to adding this feature for us.
Developer reply ·
Hello there! Although it's been a long time but we would like to say thank you so much for taking your time to leave us such a wonderful review. We apparently know that nothing can be perfect so we always strive our best to support customers as much as we can. We also appreciate your feedback; it’s what keeps us improving. Please let us know if you need any further assistance from us.
Great app. I went through several others that couldn't do what this app did very elegantly. I recommend it.
Developer reply ·
Hello there! It's been a year but we would like to say thank you again for your honest feedback. Thanks for choosing us among many options in the marketplace. Your continued patronage is a vital part of our growth. And for that, we are most grateful. Please do let us know if you have any questions.
Great app, easy to install and set up, I like that you can set more than one condition for it to apply a tag which is just what I needed.
Developer reply ·
Hi there! I know it isn’t much, but I hope you’ll accept this expression of thanks for choosing Order Tagger app from Omega. Even though it's been a while ago, but we would like you to know that you are always a vital part of our growth. Please let us know if there is anything we can ever do to assist you further.
For a while, I was looking for an app that could automatically tag orders that DO NOT CONTAIN a specific product. When I tried Order Tagger by Omega, this "negativ filter" was not available but I wrote to Omega Theme and they helped me with my specific request by adding this new feature to their app. I had a very good service and I am happy to finally have an order tagger that suits my needs!
Developer reply ·
Hello there! We would like to say thank you again even if this review was 2 years ago. We understand that you have many options in the marketplace, and are pleased that you have made Order Tagger your premier choice for using. We definitely know that our app hasn't perfect and we really appreciate your comment to make us improve our feature, then our app can reach more customers like you. Thank you again for choosing us and if there is anything we can ever do to assist you further, please don't hesitate to let us know.
