Shopify Search & Discovery

No idea what they have done with this app. It worked perfectly fine and now.. it's rubbish. You search for one product and 100s of random unrelated products appear.. very very disappointed and a fix needs to be made asap!

Another garbage update from Shopify. Search used to work just fine and now they made it worse and added an even worse app to "adjust" the settings. Glad this is what we are paying for.

Why would you remove Synonyms without any notice? Just ruined the app

accessories are limited to 10 products? and put in special effort so you really cannot change this limit? wtf? i dont even have words for how stupid this is.

Only 25 filters makes literally no sense

It is a terrible app. It is impossible to understand why Shopify doesn't fix it. Fundamentally, it is expected to perform a number of functions, yet it is broken and unstable.

It is crap. I only have 30 products, and i filled in all product metafields correctly from the list, and some of the products still not show up when the correct filters are used. outrageous :(

App is terrible and was not installed by me. A simple search that used to work great now returns hundreds of incorrect results.

Did a lot of work to be able to move to metafield-tags only to be stopped by the 25-limit tag. Shopify supports shrugs and sends you to pay for a third party app. The ususal "Not our problem"-attitude.

Quiero usarla, para definir mejor las búsquedas de mis clientes y por alguna razón esta INACTIVA!! sin fecha de relanzamiento? por que inactivarla para hacerle cambios? por que no hacer los cambios solo en vista de su servidor y luego actualizar? lleva bastante tiempo inactiva...

why disable core functionality? synonym groups just randomly got dropped.

Whats wrong with the app, worked good in the past - now completely unusable

Search feature showing a full page of unrelated product. Not sure what went wrong here. It was good before

Coincido con los comentarios recientes, estoy ubicado en Colombia y esta herramienta esta generando malestar y novedades cuando vas a buscar algún producto. Ya lo reportamos a soporte Shopify. En espera de una rápida solución.

super confusing in Chinese version the translation is incorrect

Suddenly so much worse than before. It always displays a 1000 products that are completely unrelated to any search terms. Before I could search a specific product model and it only shows those, or search a single SKU it would show only that. Now it is completely useless for us and customers.

今までタイトルに入力している単語で検索できていたのに、完全一致でないとヒットしなくなりました。とても不便です。（例）wd650でヒットしていたのにｍ、wd650drまで入力しなければなりません。どういう仕組みでヒットされるようになっているのか不明です・・・。 様々なアップデートはありがたいです、旧な変更は困ってしまいます。とても使いにくくなりました。

The 25-filter limit feels like a bait-and-switch. Shopify promotes a highly customizable commerce platform, but once you begin building a sophisticated storefront, you quickly discover an arbitrary limit that forces many merchants to compromise their user experience or pay for third-party solutions.

si empezo a estar mal, antes con solo tres caracteres me salía las recomendaciones , de un un mes para debo literalmente escribirlo completo

If we are searching the product using SKU its not showing accurate result like olden times. If you can fix this immediately it will be helpful

Anyone found a better search app solution? The search is awful now for some reason. It use to work great but not anymore like others are saying recently.

Results became worse. BEWARE! Was told by Shopify to add part numbers and SKU in to title.... AI ruined this app

da giugno l'app è stata aggiornata e non funziona più. impossibile cercare prodotti per SKU o Barcode. cerchi "abito giallo" e compaiono tutti gli abiti indipendentemente dal colore.

Dejo de funcionar bien en JUNIO! pr favor busquen una solucion!!!

As of June 2026, this app is totally useless, as it will not look at your product description for keywords. Shopify supports solution is to add all your keywords to the title. A search app that only searches product title is not only worthless, but totally asinine. We've used this app for as long as we've been on Shopify and now have to delete it and find a different solution. Talk about majorly disruptive and costly. Do better Shopify!

Search sucks - why the hell can I not search by SKU, partial name, Manufacturer. Doesn't work

alleen maar problemen met Inhoud

Works fine until June 2026, suddenly no longer able to search products by SKU. No support at all. Need to uninstall.

Fro a while this has been a core app in our toolbox. We've used it for a few years with minimal issues (aside from a decent learning curve). Recently though, my customers can not literally search for product. THIS IS THE MAIN FUNCTION!! Predictive search works, but actually searching via a keyword, SKU, barcode, or vendor provides broken results that will show few to no products. Seriously, STOP USING AI TO CODE - you guys are going to spend more on fixing all your broken garbage than you would gain by being "productive". Get it together shopify!

It's absolutely awful, ginormous, backward change when the latest downgrades installed. It is no longer possible to search products by SKU. Are there any humans on the team? Or is it all run and programmed by Artificial Idiots now?

Terrible search experience. A billion-dollar company shouldn't offer such a basic search feature for this price.

doesnt open anymore. just a blank screen with Shopify search and Discovery at the top. No one to contact for help, when i click get help it just goes to general shopify help - nothing to do with the app. Can someone contact me please

It is buggy and many time when I open the app it just crash. Shopify cannot even create a stable app in their own framework

Super glitchy, slow to load and have to refresh multiple times before showing product selection. App often crashes when saving so have to wait for app to reload again and the AI predictions run off the best sellers rather than products of similar type or collections

This could be so good however there is a ridiculous "maximum of 25 filters" limit in place making this utterly unusable for any medium or large sized stores or even small stores with ambitions to grow. If you offer a wide range of products don't even waste your time downloading this app. Really poor given that this is an app developed by Shopify.

5000 product cap is ridiculous as that is the whole reason we want to show our entire range of unique products and then be able to filter them down. Very disappointed as with most things with Shopify basic functionality that is usually missing

Absolutely terrible - I cannot believe you can't filter by tags. Highly recommend you stay far away from this app and use a different filtering and recommendation system, especially if you have many SKUs

All of my recommended products on every product in my store was reset to some random default with no warning, giving me hours if not weeks of work to do. Editing to now mention that changes to the recommended products are not sticking. The app is showing random products in the recommended section and there is no way to edit it. This is really, really frustrating. I've been wondering why sales have been down the last few days, now I know why. The "hide default" products is not working.

I have never used such app, there is no way to show what I customised for my customers which is unacceptable.

terrible, I can't figure out how to configure this app

This app did nothing I expected it to do.

I spent an hour trying to get this app working with basic filters, and it was nothing but dead ends. Total waste of time. This app is a steaming pile of garbage, shame on the developers for releasing something this broken.

All of my recommended products on every product in my store was reset to some random default with no warning, giving me hours if not weeks of work to do. Editing to now mention that changes to the recommended products are not sticking. The app is showing random products in the recommended section and there is no way to edit it. This is really, really frustrating. I've been wondering why sales have been down the last few days, now I know why. The "hide default" products is not working.

Yes, the app is free, but it’s missing a lot of important functionalities. For example, you can’t set the “in stock” filter to be checked by default, you can’t display available variants directly on the collection page, and there’s no quick buy option. The list goes on.

Unfortunately the filter of sizes does not work at all. Even though we have selected for out of stock merchandise not to show up, it still does. Additionally, it fails to filter sizes properly. Not recommended

Very bad users experience and the fact that I cannot customize URLs is stupid. Have you looked at your URLs after createing filter? They look like this "filter.v.t.shopify.theme=gid%3A%2F%2Fshopify%2FTaxonomyValue%". Who wants to have these URLs in their website?

The app is very limited. Number of products is max 5000. If you have more than 5000 products, the filters are not shown on your page. Because of this, a lot of products are not shown.

Stacking connection to app. need to go somewhere else and then back !! AND takes time !!!

Can't disable the semantic search anymore, it's a terrible feature. Products can't be find by SKU any more.. what a downgrade :(

very basic - lacks ability to create filter based on product tag... even though help guide says it can do filter based on tags....

Rubbish! It looks to me that this filter must be applied site-wide. Why oh why has Shopify ended the funcionality of just adding specific tags that are automatically grouped. Now we can't customise filters within a collection. It was far easier the other way around. How are we supposed to give good user expereince if we can't offer basic filtering inside each collection!!!!!

The app is really good, but with 1 main very important limitation. The filters that are shown on the storefront are limited to 25. This is huge limitation, considering if you have different sorts of products and categories. I urge the developers to remove that limitation asap

app does not actually filter sizes, i have tried everything and it still does not work. sadly i have to go back to paying for an app which can filter properly

Not able to auto-collapse filters. Not able to set different filter sets for different collections. Not able to use sliders for number values other than price.

Update: The only support received by now has been the reply here, yet is a very generic answer, which doesn't resolve the issue. To their reply: I know where to find the "Out of Stock Products" setting, which is set to show only products "In Stock" by default; yet, ALL (In+Out of Stock) products show up. The issue persists, and worst, if I delete the app, it won't go away from my website. So I cannot move on to another reliable option in the market. Original Review: I like the app, but I give it a 2 star rating as I couldn't get any support to ask some relatively basic questions about different features that are not working (like the setting for "Out Of Stock Products" which I want to show "Not At All", yet, they show on the site.) They replied: "The "Out of Stock Products" setting is under the "Search relevance" section of the app settings. It controls how out of stock products and variants are handled in search results. This setting does not affect how out of stock products and variants are handled on Collection pages. You can read a bit more about this setting in the public Help docs at https://help.shopify.com/en/manual/online-store/search-and-discovery/search#search-result-types"

Not suitable for large shops. 200 filter values are possible, but only 100 are displayed. I don't understand why. Conclusion: a shop with more than 100 brands, for example, will not be able to use the filter effectively. Addendum: Maybe the product is called A8000, a search for 8000 will not find this product. Such a search is completely useless.

doesn't work with size variants

Lot's of errors in the search. Not organized if you have a lot of products. Messy looking. You have to scroll & scroll to view the searches. Does not work with keywords.

Ich kann keine maximalen Werte für die Filter hinzufügen. Ich erstelle einen großen Webshop und habe 75 Werte für die Filter, aber ich kann nur 25 hinzufügen.

The app has a bug that doesn't work with recommended products on product pages.

The Availability filter does not work. For whatever reason, it displays the total product count instead of the inventory count AND it's not even recognizing variants, so it's completely useless. Outside of this app, the inventory counter is displaying correctly on the product page so obviously the problem is with this app. This availability filter code is no good. Hand coded filters used to work on Shopify but because of this newfangled junk, they don't anymore. This app has to be enabled for ANY filter to display - so you can get hand coded filters to show up, but they will only display error msgs, because Shopify 2.0 only accepts filter content from apps. I'm not a fan of chunking out useful features into a bunch of add-ons. UPDATE: found a source of incompatibility between this app and Shopify 2.0 free themes V 15.0. In facets.liquid, ALL filters print value.count. Value count = the number of product LISTINGS. This is only relevant to count by category, like qty of products that are t-shirts, qty of products that are hats, etc. This is entirely useless for inventory. I've managed to decouple the Availability filter from this irrelevant nonsense by using {%- if value.label contains "stock" -%}. However I've tried literally THOUSANDS of call combinations, logic, and assigns within this if clause and cannot get it to print the actual in stock inventory. I've been able to get it to print a fixed qty, or a (0), or a total product listings count, or even the total value of products in the cart. Anything but the inventory qty seems to work here. Please reply with the exact code needed for this to function properly. Thanks!!!! UPDATE #2: Thank you for responding but, that's honestly not an adequate solution whatsoever. As you pointed out, IT WILL NOT SUM, which means that will return a string of values that will read for example: "(4)(45)(9)(3)(1)(1)(3)(6)(2)(1)....etc." It could break the screen border with this nonsense. And it looks janky, which will bounce customers off the site instantly. AND your suggestion to do this as another layer of app bloat on the app sandwich is perfectly absurd. Let me know when Shopify is ready to give serious support and tell me how to CODE a reasonable solution into facets.liquid and it's associated .js and .css theme files. It's an embarrassing oversight on the part of Shopify that there is no availability filter that shows in stock goods vs out of stock goods (regardless if the out of stock can still be custom ordered). Site visitors should be able to easily filter products on this basis because it affects how quickly the product will be shipped. Is this really a condition Shopify wants it's sites to perform poorly on? Isn't that kind of contrary to the whole mission of good ui > good seo > good revenue? You have a feature that is not working as advertised. Please fix it or tell me how I can fix it IN THE THEME FILES WITH CODE. Don't come at me with any more apps, alternatives, or substitutes. I assure you I am either already employing them or have tested them and found them inadequate. UPDATE: Wait wait wait wait. So now I'm noticing that this app doesn't even use canonical URLS in the recommended products gallery! Are ya'll joking with this entire thing or what?

How can Shopify have a native search app that doesn't allow customers to search for items via their SKU?? All of our products have specific SKU names that are intrinsic for liaising with customers. I now have 3 Shopify stores that are causing so much frustration - a massive problem that could be solved with one simple fix. Shopify, surely its time to fix this?!

DESTROYED my meta-fields for my products. Want to add a weight for calculating shipping? DON'T USE THIS APP. It left me with four USELESS meta-fields instead of my product weight and size. UNBELIEVABLE.

The install messed up my 'select options' on every page. My ring sizes, gemstone type and metal type selection has been replaced by 'Default Title' dropdown menu. Cannot seem to recover these even after uninstalling the app. Very disappointed and panicked right now due to my website coming to a halt.

so far this does not work - trying to do a simple filter for a template for birthstone by month based on tags - it pulls in all these random tags and the app does not show ability to save if you update the filter? glitchy. will update this review if resolved.

not happy

No support as such, only bla-bla-bla, generic "kind" replies and RTFM in the best case scenario. No filtering by tags is implemented in the right way - its just not working, guys, nope. Why on EARTH do you have this option for!??? Just unpublish the thing! Take the app away from the Marketplace! I regret I wasted so much of my lifetime trying to troubleshoot&fix this application!

This app does not load on my pc.

Ne se désinstalle pas complètement provoque des bug et empêche l'installation d'autres applications de filtres. Fonctions très limitée et affichage non professionnel

It is a real junk app like most Shopify apps. The people responsible for managing these apps are not smart people and should probably seek employment elsewhere like McDonald's. It is 2024 and you merchants can't, for example, filter on percent discount or review distribution. Sure, you can do it, but it's a manual process. Try scaling that for large businesses and you are screwed.

Won't let you delete anything.

Works well for small shops. I have a collection with 20K+ products, and this is useless.

This is a pathetic excuse for an app that is supposed to provide basic functionality. It's so limited that it's close to useless.

website not working right after installing this app. not compatible.

cette application est trop limitée et trop statique elle ne permet pas de mettre des collections ou des catégories dans les produits associés. c'est pauvre.

When filtering by size on a collection page, it shows any products that have ever had that size in stock, whether they are currently in stock or not unless a user has also selected an availability filter. This is not a great customer experience. As filters on most platforms work, it should only show products with that size variant in stock. This seems to be basic functionality that isn't working.

App fails to sync properly. App no longer populates other dropdown(s) in the store. App no longer appears to function as intended...

This app has glaring design flaws and limited functionality. I should be able to create filters using specific tags that are relevant to certain collections, but there is no way to remove tags from the list OR choose a collection to display that filter on. So, what is the point of this app?

When filtering by size on a collection page, it shows any products that have ever had that size in stock, whether they are currently in stock or not. This is not a great customer experience. As filters on most platforms work, it should only show products with that size variant in stock. This seems to be basic functionality that isn't working.

Les listes de métadonnées ne permettent pas de créer de nouveaux filtres...

Just shows a bunch of useless analytics with almost zero actual features. Just made a simple function SO complicated. Realized I HAD to use Chrome just to access basic tags on Shopify that I pay over a hundred dollars a month for? And when I finally got SOMEthing to work, it doesn't even function like I need it to. The help documentation is overly confusing and doesn't apply to my business. Get some help videos showing different use cases.

The app doesn't display out of stock items in complementary products. It should have an option for that.

Customer SUpport was friendly when i ask them following: "The Problem is thet when my Costumers choose for example the size XL in the Filtersection, it's also showing all the Products wich have the XL as a variant, even if the XL for the specific Product is sold out.... That makes absoluetely no sense to me... Is there any way to solve this? " The answer: "So Selina, it is currently expected behaviour that the size option will still show up in filters when the variant is out of stock. This is a current restriction when using the Search and Discovery app. You are welcome to try other apps for collection filtering, or alternatively, you can try out apps that hide sold out variants from the store." This App is absolutely useless without this feauture.... why even bothering to put such an app on the marketplace? It seems like Shopify makes their Apps not good enough just to myke us pay for paid Apps.... ??? Sorry, no othe way i can explain this to me. A proper filter function is crucial for allmost every shop.... Shopify still can't even add such a basic function that is working, but prices just went up. i am on Shopify for some years and i was expecting better... Also the URLs that the app i generating are very ugly: https://www.exampledomain.ch/collections/kleidung?filter.v.price.gte=&filter.v.price.lte=&filter.v.option.gr%C3%B6%C3%9Fe=XL&sort_by=created-descending

Should not need availability as an extra filter! If you go to a collection page and filter products like clothes by size, ONLY products in stock should show. Adding an extra availability filter just adds confusion and is very bad UX. OK if you want to show out of stock products this could be a backend option, but as standard the app should only filter in stock items.

It doesn't even load any more after the recent updates!! What is wrong? It used to work well. Now I cannot even open the app page! I uninstalled and installed again to no avail.

not able to make the search results page consistent with the rest of the pages so I uninstalled it but the search bar is still there. Can't get rid of it

This app only works on certain Shopify Themes, I worked for over three weeks to add the details for all my products ONLY to find my Shopify Theme does not support adding complementary products :-(

i want add item in menu filter, adding not available! i want add item in menu filter, adding not available!

This app will not show the filter options on any search that returns more than 1000 items and will not be displayed on any collection page that has more than 10,000 items. For us this means that most of our big categories can't be searched up by their simple term and get filtering, and our "all products" page will never get filter options because we have categories with several thousand items and we have almost 20,000 item entries in general. The prospect of this app is great because it finally allows customers to filter by stock status and it may work fine for boutique shops that sell a dozen items or so but the inconsistency for bigger inventory shops sucks and Shopify putting seemingly arbitrary limits on when it will function is obnoxious! The filter needs to be extended to work for all results and for all products. If the page can display it or the search can show the result, the filter menu needs to function too. UPDATE: Upon further investigation it turns out the limit on the number of products per collection is 5000, not 10,000, so yeah, it's even worse, losing 1 more star Shopify. I contacted them and basically was given the standard "that's how it is, we'll tell someone about your problem and then promptly do nothing about it" response. I got a reply essentially saying it was a hard limit of the app and they weren't going to do anything about it. if you have large inventories, DO NOT use this app, it's garbage.

extremely bad app. The gui or design for the filters is horrid. Not only is the options limited, it looks bad too

Not even worth one star at all. This app needs way more functions - its totally useless like this. For example you activate filter by "tags". You can not even edit the filter headline and there are ALL tags displayed in the filter you use on all products. That simply makes no sense at all.

Filters are not working. Search is also not working. No support from team. After adding this app, my website search functionality NOT working.

The idea of using meta-tags instead of actual tags is ridiculous. We’ve been using “tags” this whole time and now you guys changed it and it’s a huge step back for a lot of us And ridiculously time-consuming for a lot of us that have to make our products and we don’t have time to sit here and do the same thing twice. What upsets me the most is that I literally bought a theme years ago specifically for its filtering and now it doesn’t even work anymore due to this update. As someone who makes & sells clothing I have to add a color variant to each item for it to filter out in colors even if I only sell one color of that product. Huge thumbs down, absolute waste of time and it’s frustrating that I can’t even get filters to work in my online store like they used to without spending hours redoing some thing I already did.

Los productos tienen un precio de miles de pesos, pero la app me toma el "." como una "," entonces lo que vale veinticuatromil pesos, lo muestra como veinticuatro. Hay solucion??

My website is not able to search for any products. I think this app is not working for any website.

This messed up my previous filters, This is a huge step back for me. Very disappointed. Not sure how even to fix this.

Hi, I am having trouble with this new app because it without asking for the permissions, substitute the previous I have chosen to manage the filters that are no more active on my Shopify store. Now I could also try to use this new free app, but I wouyld like to have access to the filter management control panel as in the previous app. Could you please send me some instruction to do it and reactivate the filters or ctreate new one? Lastly, can this app work with Shopify prestige theme? Thank you in advance