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Still in the process of transitioning to this app but the support is great!

Great customer support!

Great support ! Jodel was quick and efficient in helping me with my questions.

Great app for allowing us to improve the user experience with little effort. It easily allows customer to add to cart without clicking into each individual product. The mobile version wasn't as user friendly at first, but support quickly helped us with all our requests to improve the look and usability of the app on mobile.

I have been using Zapiet and have reached out countless times because our customers are unable to complete their purchases. The issue is always with Zapiet. Despite setting our products to "continue selling when out of stock," the app prevents customers from selecting shipping options when an item is out of stock, even if the items have plenty of inventory in our shipping location. I can't understand, why would an online customer trying to place a delivery order not being able to get shipping options because one of my retail stores doesn't have inventory. MAKE IT MAKE SENSE. This frustrating problem has cost us sales and has not been resolved despite numerous attempts to get support. I hope they address this issue soon.

Previous review was positive, but I have to edit it as after using the app for a few months we have experienced numerous issues that can never seem to get fixed, and support, though responsive, can never solve. We are constantly having issues with customers selecting pick up. Some products cause pick up options to disappear for no rhyme or reason. Whenever I bring it up to support, they ask about all the other apps we are using, when clearly zapiet is the issue as this has nothing to do with our other apps. They escalate the issues, and then something 'magcically' gets fixed, but it is a temporary fix, and the issue then comes back.. and we start the process again. I am frustrated but have no other options then to keep working through these issues. As a small business, having to constantly go back and fourth to deal with these issues is time consuming and frustrating. Hope they can improve this part of the app. OLD REVIEW: Great easy to use and so much better than any other options! Integrates with everything you need. Customer support actually knows what they are talking about too and very quick to respond.

Seamless Transition with Outstanding Support – A 5-Star Experience! After transitioning from Recharge to Loop, I can confidently say that the switch was a phenomenal success, thanks to the outstanding team behind Loop. The customer service team is exceptionally diligent and responsive, addressing queries and resolving issues swiftly. What truly sets Loop apart is its user-friendly interface, which not only simplifies subscription management but also significantly enhances customer retention by personalizing the shopping experience. The intuitive design of the app has made it a breeze for us to manage our subscriptions, and our customers love the tailored approach. Kudos to Loop for their excellent service and a robust app that genuinely understands the needs of a business. Highly recommended for anyone looking to improve their subscription service!

Offers so many great features to support your Customers as a business Team. Always evolving and offer continued education. Great staff and helpful speedy Team members. Thank you.

Thank you to Matt J who was able to help us same day! Gives us lots of peace of mind knowing we can reach out and right away hear back. Thank you!

I love this app! Easy to use, integrates well and helps automate all scheduling. I do wish you could set up automated emails along with the initial appointment email which is why I give 4 stars not 5.

Great app that allows us to customize product pages, hide products from site as needed. Great responsive support that goes out of their way to help. We do not have a dev team - and this app allows us to complete work easily.

Awesome help - easy to use reporting. Would recommend to anyone! Support is quick and responsive and helped solve any questions without much back and fourth.

Fairly easy to use, easy to make wide variety of web pages. A few glitches but customer service is always very responsive which is appreciated. Hope it continues to improve and grow. Will continue using it when for a quick and clean webpage.

Great app and super responsive service. Made operational reporting and functionality simple. Would recommend adding this app.