Bijoux Medusa
Canada
Reviews (14)
Sam help me with all the issue cause by the new app. She answer all of my question and was very clear with all the alternative for fixing the problem.
Years of work vanish overnight. They should be hold accountable or a law firm should start a class action. This is unacceptable they cost hundred thousands in dommage if not millions
This company just double charges me twice the same chargeback 2805,36$ !! Crazy, I have to escalade to shopify billing team to get a refund. I suggest to avoid this company.
Developer reply ·
Hi Bijoux Medusa, thank you for flagging this. A duplicate charge is something we take seriously and want to make right. Our customer experience team has personally reached out to you directly to confirm the status of your refund and make sure this is fully resolved. The Chargeflow Team
THIS COMPANY DIDN'T HONOR LEGACY PLAN FOR FOUNDER SUCH SHAMEFULL PRATICE! Stay away, they billing model charge you per month + per order. So you will have tons of usages fees on your monthly statement.
Developer reply ·
We have always honored any legacy billing for all merchants. For our current plans which offer more flexibility, there is a per order charge. Shopify billing practices are to process usage charges every 24 hours and individually list charges on the invoice. Your monthly Shopify invoice will include one total usage charge and a subscription fee. If you have any additional questions please don't hesitate to reach back out to our support team. -Annette (Director of Customer Success)
WOW I just look into my shopify Billing and guy been charging my account since September 2019 ! That is outrageous. This is super unprofessional to charge fees on apps that been uninstalled for YEAR! I will escalade this to shopify. You guy owe us 425$. Please act quickly. I don’t wanna to see any of you apps fees on my billing EVER again!
The customers services is horrible. I been asking help for a simple fix and they just don't want to help me at all. How dissapointing considering the price of the apps
Developer reply ·
Thank you for your feedback! We've sent an email your way :)
Currently the best options to update product in bulk to Etsy! The support is really awesome. Can't wait to use more the apps. www.bijouxmedusa.com
www.bijouxmedusa.com Installation was quick and really fast. Thanks Guy for the help! I recommend the apps
Honestly I wanted switch over Yoptop in January for some feature and the google partnership but I think you get apps worth ways more every $ I give you. And you always reply so fast to every of my change. Like can't ask anything more. Got like over 200 reviews for using your apps think year and that really key changer for store jewelry where trust is important.
GRREAT apps great support, very responsive and easy to use ! Glad I found this apps ! Thanks a lot !
Great APPS! Help me a lot to make a sales. This actually really good apps to boost conversion of customers
GREAT apps work as its should. And its free forever. Simple and forget about it. Great upseller!!!!!!!!
Use to be a great apps now they charge it and even worst many order dont sync and you have to manually enter it into quickbook. Got the basic plan at 200 order per month. And I'm only at 152 and Bold charge me extra fees for every Extra fees. Really dissapointing, hope I find a better solution to Sync with Quickbook
