The Rotten Fruit Box

We emailed the company saying we wanted to downgrade our plan because we are no longer going to use the SMS portion of the plan. A few days alter after we asked to be downgraded they charged me another $1330 for the next 30 days even thought we came nowhere close to using our previous month's full SMS plan.

A good app that does what it is supposed to. We used it for many years and only moved on because our current theme has an FAQ template. Thank you so much for taking the time to share your positive experience with our app! We're thrilled to hear that our app served you well for many years and met your needs. It's always a pleasure to know that our users have found value in what we offer. While you've moved on, we're glad our app was a part of your journey. If your needs ever change in the future, we'd be more than happy to welcome you back. Thank you again for your support and kind words!

This used to be a great app that worked perfectly for us, and it was a pleasure to work with the team on a couple of occasions we did need help. It looks as if they stopped updating the app over the last few months: does´t load correctly on the Shopify admin, which creates a lot of additional work. We have been seeing a Shopify API warning also over the last few months. The filters aren´t working. If they don´t want to update it they should at least try to sell it or discontinue the app. At least we can go elsewhere instead of paying the monthly fee. My last ticket went unanswered regarding the filters not working. Thanks for the review update! We haven't stopped updating the App - in fact soon there's coming a big update, which we've been preparing for quite some time. Regarding your ticket from last week - we're very sorry that it went unanswered. There was a little misunderstanding - completely on our end. Rest assured that it will be handled now. The filters you asked for do work, however, there's a difference on how different data segments are processed (orders, customers, products). The Shopify API warning means that the App needs to be adjusted to the new Shopify API version, which has been done (the notification message disappears soon, if it hasn't already). - Samuli / Approosters

Amazon-like widget that worked perfectly. We are removing it after one year because we changed our theme

The app does exactly what is it supposed to do. We will be removing it since our new theme has built-in swatches

We really wanted to make the app work for us, but apparently, it has too many incompatibilities: the Paypal Express button and also not compatible with subscription apps. The developer replied very quickly to our emails but did not show much interest in trying to make things work.

I think this app will do what I need it to do. Unfortunately, customer support has been horrible. I have asked them to look at three simples things and after about 10 emails exchanged I don´t think they even understand the issues I have raised. We are just going back and forth and around in circles.

The App didn´t produce the results we would have liked but customer service went above and beyond what we could have asked for

Another one of Bold apps that is full of bugs and for which we are charged handsomely. On the last upsell I lost $32.36 because the discount was calculated wrong. When I raise the issues, the only answer we get is someone will look into it. Refunding some of the monthly fees we are charged is never an option.

The Sticky Add To Cart app works as expected and renders well on mobile where most of our visitors come from. Customer support was helpful and available when called upon.

The app is easy to install and configure and works as advertised. The developer was also helpful when we reached out to them.

Good app. does what it says. However, it ended up being expensive for the limited usage we were giving it.

On a paid subscription and form builder hasn´t loaded for at least 24 hours. In general, it also loads very slow.