Mr Pool Man

A great native integration for Australia Post and StarTrack shipping, good rules functionality greatly allowing us to customise the shipping rates at checkout, and in turn capture more shipping revenue at checkout! The team is rebuilding the support from the ground up, so yes a few wobbly reviews in here, but its coming around the bend, the functionality in the app is unmatched and soon to have dedicated support will make this the GO TO shipping app for aussie eCom brands!

EG seamlessly powers all of our BOGO offers, plus the support, especially Taransh, is second to none. Always quick and helpful. I highly recommend.

Okendo has been our product review app for over 4 years now - their ease of use, growth of current and new features, top-notch support, affordable plans and efficiency of their platform keep us loyal. I would and do highly recommend Okendo.

Elevar is extremely underrated. Recommended to us by a business coach - A simple set-up process, helpful hands-on team and fair fee results in paying for itself and then some from almost instantly cleaned data. Klaviyo within itself has raised massively in flow revenue, not to mention GA4 and Meta. Elevar is a no-brainer.

We have used Order Printer Pro for 5+ years now, being the perfect tool for all documents we need internally, or customer-facing, for Draft Orders, Orders and more. The support team, especially David, are especially good. Great attention to detail and quick turnaround time for any questions or slight template update requests. I highly recommend this affordable app.

Orbe's customer service is quick and efficient (shout out to Stella) and the app itself does its job well. Would recommend.

Works well and support is super quick and helpful.

Report Pundit not only haver insightful reports and metrics out of the box, but the customer service team is extremely quick and helpful with helping with any customisations. Mnauwel in particular has been extremely helpful. 5 stars.

ALWAYS timely and helpful customer service. I can't fault Gorgias, their features, developments, and customer experience.

Nitin has been particularly helpful with answering my questions, timely and friendly service. Afterships new Okendo integration, allowing us to use a "delivered" trigger for our Product Review and therefore Post Purchase emails is great. Customers will love this communication being timely rather than receiving a blanket delay.

Narciso is ever so helpful and a quick replier with all of our enquiries. Refersion is a great tool to manage our affiliates.

Omar and Jason nailed the onboarding process for Loyalty Lion. We managed to have our Loyalty program up and running within a week of discussion, guided by experts the entire way. Albeit playing the long game with retention, the platform is already proving to be a seamless hit with customers, and the growth potential is infinite. Early days, though I'd say this is the missing piece to our customer journey and lifetime-value puzzle. Also the platform is easy to use, which is what you want when wearing 15 hats at any one time (biz owners you'll get me). Yay.

These guys are unreal, the app, the reporting and the customer service is next level, we have used GLEW and other expensive and complicated data reports all of which were far to complex and costly, Data export has the same data points and its easy for anyone to create a report of jump on their chat and they help you, all for the monthly price included. We love it!

Carthooks support team made our funnels super easy to set up during our trial, quick plug n play. After generating more than our target revenue during the trial period, Carthook is now a staple in our apps and has continued to raise our AOV. A great low-hanging-fruit app to install. Highly recommend.

YMM does a really good job at helping our customers filter down a collection of products that all look the same, but have different dimensions. It has decreased our customer service sizing enquiry tickets and increased that categories cvr. The support is great and quick to respond. I highly recommend this simple yet effective app.

The support at PF&S is SECOND TO NONE! I had an idea that I wanted custom-created for our store, which involved using the Merchandising and Synonym functionalities in not only the Search Results Page, but the Instant Search Results. Without hesitation the PF&S team got to work on what they could do (shout-out to Lia!), and within 24 hours my request was installed on our website (mrpoolman.com.au). The app itself is also fantastic, very intuitive yet easy to use and it's filtering functionality is great. We have A LOT of SKU's (~800) so this was super important for us. Out of the box looks great, any customisations are very easy to make also. Low dev cost needed to install this app, pretty much plug and play. Cannot recommend enough. Natalie, Mr Pool Man.

Insane support from the online chat team member Sean who stayed up all night to get everything I wanted from Postscript up and running. Postscript enabled us to promote a number customers can text for support, rather than just email. We can then forward their response to Gorgias, which our support team then open, reply and close the ticket all in one place, which shoots the customer back a helpful text message. Great platform! Epic support. Highly recommend. Nat

really really really really really really good :) it really was as simple as it said, and it looks great. thanks for making this so easy

I used this app to help increase our cart size. The support is great - liquid installation is done super quickly.