Dragonfly

Support always helpful when we need anything!

Just great! We moved to Judge.me from Stamped.io a few weeks ago and we just regret we did not do it sooner :-)

Easy to set up. Great support. Thanks!

Easy installation, reliable app, quick and simple setup, wide choice of carriers. They’ve really got it perfected. Works with Shopify Markets. Customer support is also fast.

Outstanding app with powerful insights! This app stands out from the rest by delivering genuinely valuable metrics, reports, and actionable recommendations. During our onboarding call, Josip walked us through the entire platform – and the best part was that he demonstrated everything using our own live data. We gained a ton of useful insights right on the spot. If you have someone on your team who can dive deep into the data and use it wisely, this tool can truly become a game-changer for your business. Highly recommended! This is awesome feedback, thank you! We really aim for Lebesgue to stand out by providing metrics and ideas that truly make a difference. So glad you found the live data walkthrough with Josip so useful, that's what it's all about!

Not sure about the results now, as we did set up the app just a few minutes ago, but Radoslav has been super-helpful, very patient and did the most of the setup for us. He even checked the compatibility with out Impulse Theme and did minor adjustments to make the setup 100%. The app is easy to use. I am looking forward to the the results already.

Very helpful and supportive customer service. Quick communication. We use Elevar for tracking, which caused issues with Google Consent V2 compliance. Pandectes support identified the problem and assisted us in resolving it through communication.

Why Did Elevar Cost Us Millions? One year ago, we decided to improve our conversion tracking on Facebook and Google Ads, so we switched to Elevar. To ensure everything would work flawlessly from the start, we even paid a few hundred dollars extra for their expert installation. To our surprise, once the work was handed over, there was a 35% inaccuracy in tracking—even worse than before Elevar. Despite repeated assurances from Elevar that everything was fine, the issue persisted. Their approach to addressing the problem was superficial at best, and time kept slipping away. The result? Several months of essentially non-functional tracking, during which we spent a fortune on campaign costs while losing even more revenue due to the missing 35% of data and conversions. Running campaigns effectively with such inaccurate data was impossible. When the situation became unbearable, we decided to leave Elevar and requested a refund for the installation and subscription fees. Instead of issuing a refund, they suddenly assigned someone more experienced to fix the tracking. It finally started working properly, but the financial losses caused by their negligence were irreparable. As compensation, they offered us a lifetime 50% discount on the subscription. For a while, the tracking worked. Then we encountered a new issue—this time with tracking in Klaviyo. Shopify launched a server-side integration with Klaviyo, but Elevar failed to notify customers that this major change would affect them. A single email alert could have prevented the losses. As a result, our Klaviyo tracking stopped working, bringing all our flows to a halt. Once again, Elevar's response was evasive—they wouldn’t admit whether Shopify’s server-side integration conflicted with their own tracking. After weeks of back-and-forth communication, it was confirmed that it did. Their proposed solution? Duplicating our flows: one set running on Shopify’s tracking and the other on Elevar’s. This approach was labor-intensive and utterly pointless. More money wasted. Adding insult to injury, during this ordeal, their support casually mentioned that we were on an outdated plan that wasn’t advantageous anymore. Following their advice, we switched to a new plan. Something felt off, so I reviewed their original pricing. It turned out the new plan wasn’t more advantageous at all—it was worse. When confronted, their support responded with the same arrogant attitude we had come to expect. So much for their apology with the 50% discount—it didn’t last long. This isn’t just about money; it’s about principles. Now, five days before our biggest sales event—Black Week—we’re facing another disaster. For two months, Google had blocked all our custom retargeting audiences. After extensive investigation, we discovered that Elevar was at fault again. They had failed to meet Google Consent V2 requirements. For years, we had been using the Pandectes app for Google Consent without issues. However, Elevar implemented a half-baked consent solution without notifying us, negatively affecting the functionality of the Pandectes app. The result? We lost months of retargeting data and spent endless hours communicating with Google support to determine why our audiences were completely blocked. By the way, these audiences won’t reactivate—we are starting completely from scratch. And imagine the impact of losing a 540-day audience window, especially before Black Week! A single email alert from Elevar could have prevented these losses. We’re talking about millions here. So now, with just five days until Black Week, we have no retargeting audiences collected. Elevar’s response? Arrogant as ever. They’re demanding another $1,000 for an “expert installation” to fix the issue—despite knowing the extent of the damage they’ve caused. They’re fully aware we plan to leave them right after Black Week, but we don’t have time to implement a new tracking system before such a critical event. In nearly two years of working with Elevar, the financial losses we’ve incurred are staggering. Even if they offered us a free subscription for a thousand years, it wouldn’t begin to cover the damage. As the saying goes, what doesn’t kill you makes you stronger. Hopefully, someone can learn from our mistakes and avoid the unnecessary stress and financial loss we’ve endured with Elevar.

We've been using this app for about 2 years and we cannot imagine living without it anymore! :-) We have made some major changes recently and it took us a while to get everything set up. Anyway, the support is very helpful and patiently walked us through all the settings. Our special thanks goes to Chan personally! We can only recommend this app.

Luxury service. Patient support! Tetiana is perfectly familiar with feed settings, quickly understood our problem with mapping prices in multiple currencies and set everything up as it should be. Data Feed Watch seems to have improved a lot. I highly recommend it.

I just spent an hour and a half setting up the first two products for all 5 Amazon marketplaces we have properly connected. After an hour and a half of work, I found that my work is not saving. Title, pricing, product category, tags.... this is desperate. The app is paid, so one would expect these basic functions to work reliably. The app works as poorly as the previous app from Codisto, which I tried and uninstalled after 14 days. It's the one that only allows connection to one marketplace.

The app works quite well. It could definitely be faster. The support responds slowly. Today, the app doesn't work at all, just disappeared from the website.

Amazing app that helped us a lot with inquiries of our B2B customers. Speeds up the ordering process as it offers a simple product catalog (wholesaler does not have to click through the whole e-shop). The customer service is super fast and helpful (especially Jonas and Duong) - they implemented an extra button we needed within 10 minutes.

This app is amazing so is the customer service. The app has so many cool features like blocking certain products from pop ups etc. Definitely recommended.

This app is very useful! Labels are generated within a minute. If there is trouble, assistants are immediately on the line to help. Great job!

This app is amazing! So easy to use, saved us hours of clicking. You can make whole sets of discount codes that are automatically imported to Shopify. What we appreciate a lot is that the discounts are organized into sets. Thank you!

Best of the best. Many excellent features and the best is the tooltip guide through the whole app. I am looking to buy the highest plan as soon as we have enough reviews to work with. The support is also superfast and helpful.

We can more than just recommend this app. We have created price lists for wholesale customers and everything works just great. The app works on the simple principle of tagging customers, but it really thinks of everything and is super customizable. Customer support is very active and helpful. They even worked for weeks to program the feature we lacked, a specific minimum order quantity. If you're in trouble with the app, feel free to contact Stephanie, the most helpful customer support person I've ever met. Five stars out of five.