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Eyefood Factory France

France

Reviews (19)

★★★★★
Shopify

We are using this app to block some variants of product to specific clients (B2B) by using the tag feature. The reason is that our products are limited editions and we want to reserve the last units to our B2C clients. We basically asking the app to not let those clients adding qty to their cart for those specific variants. It is a very powerful app with a loft of possibilities in term of conditions. The support is also awesome. The app doesn't really need any assistance to be installed but I had to contact them as I thought the app was creating a display issue on the 'Add to cart' button. They answer the live chat instantly, and Tommy then contact me with a detailed report. He explained me the issue came from another app, and after asking me permission, fixed the problem. Perfect!

on MinCart ‑ Order limits · 8 months using the app
★★★★★
Shopify

UPDATE - TO READ The app currently suffers a major bug which not allows clients to convert their points, use their promo code and enter their birthdate to get bonus points. This has a major impact on sales that involve loyalty features. I have been told by customer service that problem is know and impact many stores and because of Black Friday/Cyber Monday 'they are very busy at working on other apps'. Hence they cannot give us a timeline for a patch. So guys, you recognise your app is not working an most of your clients stores, that black friday and cyber Monday are at the corner and your are not making a patch a priority ? ....what else do you need to shake up your dev team ???? I strongly suggest other stores not to install this app while the bug is there. For your info, the last issue I have reported more than 12 months ago has never been resolved too as the 'dev team was busy with other apps at that time too'. It seems that BOLD let this app die... A good app. Does the job with POS integration on top. It is just very frustrating that BOLD advertise the app is fully traductible if you subscribe to their plans but in fact, they forgot few sentences and words. Ie, the tiers explanations (very important part of the loyalty program) is in English (btw, with A GRAMAR mistake: SPENT instead of SPENT....no comment), but when you go to the Translation tab of the Backoffice, you cannot change. 3 stars because it is now 3 times I am telling them that and BOLD only answer is : "here is a link to find paid developers that can translate that for you"...Sorry? Did I miss something here? I have to pay for a dev mistake that you cannot correct ? First time I am leaving 3 stars to an app but this what happen when you talk to a wall. So if your website is not in English, remember that paying to have the translation feature...won't give a full traductible app...or you have to pay for extra dev.

on SC Loyalty Rewards · About 1 year using the app
★★★★★
Shopify

Great app and some good advance feature. I am using both Langify and Translation Lab. Langify only for custom translate (what cannot be automatically translated by Translation Lab). Translation Lab is doing all the rest. I particularly like the software is translating the email template but also the easy export/import feature. Indeed, I want my products descriptions to be translated but not the name of my products. So I do an automatic translation, then I export , remove the translation the products' names and import again. Done ! In case of question, good to know that the support is answering very quickly and willing to help.

on T Lab ‑ AI Language Translate · 4 days using the app
★★★★★
Shopify

A very easy and friendly user interface. We have many interns and employees working on the website and it is reassuring to know that we have a backup in case they change critical settings or erase something. Since we have the app we are more keen to delegate and this freedom give ideas to our team to improve our website as they know there is a safety net (we told them what was not saved too ! :) Always keep in mind Shopify is easy to use, yes, but not magic and does included historic of versions ro backup feature ! Congrats to the dev, it is affordable and simple to use.

on Rewind Backups · 5 months using the app
★★★★★
Shopify

This app can help you to achieve some cool stuff. We are using it to promote our paintings, especially to showcase combinaison as to help clients taking their decisions. We create an menu item with a link to the page and clients like the fact that can just click on the tag and buy..like on IG but without exiting the website. On an admin side, I like you can configure the app to auto publish everything or only tagged products. In our case, we only want to publish pictures of our IG that show 2 products or more together and it is very easy to manage. The support is also very efficient. They helped with he design of the page but also to tweak some text . The app is flexible and you can translate all text without paying any extra.

Developer reply ·

Dear team at Eyefood Factory France, we are incredibly grateful that you took the time out to leave us this lovely review! 😇 It is beyond pleasing to see how our Shoppable Instagram app is helping you to promote your beautiful paintings. 😍 A separate page with your Instagram gallery indeed makes it a lot easier for your customers to find items they saw on your Instagram, and purchase them just within a few clicks. ✨ We are so thrilled that you are taking the most out of our app and find it flexible & very easy to manage. In any cases, we’re always there and ready to assist you! Thank you, once again for your kind words. We look forward to serving you again.💖

on Wave Connect Instagram TikTok · 5 months using the app
★★★★★
Shopify

Best value for money. Other reports apps are so expensive especially when you have multiple websites. Let's be clear, shopify basic stats feature is already amazing buy if you need to export data for your accountant with, ie, payment gateways or exc. VAT amount, you won't have the choice to go with this kind of app. The interface is quiet easy to understand and creating your own report pretty simple with a clear UI to pick the stats you want (you have categories to help you find what you need). Drag and Drop to organise the column of you excel file is cool too, and you can even rename them in the interface. I like the easy to understand feature to schedule and the fact you can send in CSV or EXCEL format + by email, FTP etc. If you pay a little extra to access to the premium version you can even customise /add logic/calculation like in excel but directly in the interface which will avoid you to have to work on your excel file once generated (= fully automatic) The support is also very good and trust me, just tell them what you desire and they will build your first reports. Then, by looking how they did, you can easily build your own reports. This app will follow your needs with endless features. Today we have just customised two reports but we know that if our needs evolve, we already have the tool without paying any extra. Trust me, one of the best reporting app if you feel stuck with shopify reports.

on Data Export IO: Report · About 1 month using the app
★★★★★
Shopify

A very unusual app and probably the only one able to easily perform a follow-up of the sales and commission to pay. We sell painting online and pay commissions to artists. We were looking for a way to reduce the workload at the end of the month to calculate commission for our artists. No more excel, and multiple back and forth with our 20+ artists. Also, less questions from them as they can connect to their portal and see where they stand in term of sales in Realtime. We are not using the Paypal feature as our artists prefer to be paid by bank transfer however it is a very good feature. The dev is also listening a lot the feedbacks and constantly improve the app. Price is OK, we added the option to remove the brand and some others to match our exact needs (like having the ability to hide info on our artists portal). At the end we pay $40/month which is close to the maximum we were ready to pay to have such a feature that will help us to save time and improve communication with our artists. Great app, great thinking behind.

on Multi Vendor ‑ Puppet Vendors · 3 months using the app
★★★★★
Shopify

We just performed a migration from PrestaShop to Shopify and unfortunately didn't have access to the FTP of PrestaShop (webmaster closed down) which results in he fact we were not able to do a clean migration (= no dead links in Google). First, we installed a redirection to the main page in case of 404 to ensure we were not losing clients and thanks to the app, we just had to click on the daily alert to fix dead links one by one (we could have create automations too but we just prefer to do it manually). In one week we have fixed most of the common dead links (average 50 a day) and it is reassuring to see the number dropping in real time. We highly recommend this app as our Google traffic is still at the top and we are generating a higher turnover every day ! It is reassuring to have this app keeping an eye for you on your SEO.

Developer reply ·

Hi - thanks for taking the time to review the app and tell us of your experience with it. Really glad it's enabling you to manage your page errors and keep the traffic coming in! Kind regards Eastside Co

on 404/301 SC Easy URL Redirects · 11 days using the app
★★★★★
Shopify

This app is really a winner. Despite a UI from the 80s in Russia, it is super flexible and most of all compatible with wholesale portal as the way they handle the cost of the options is unique. That is the reason I am using it. We have more than 400 paintings and 1400 variants. I needed an app to manage the sell of the frame option. Do not know if it can help others but with this app, I created first the master combinations (ex:40x40cm and 100x100cm to cover all scenarios of my catalogue of products, Then I created the 'slave' visual option for each dimension by associating a picture of the 3 different colours of my frames to a hidden product. By doing this, when someone is clicking ont he picture, it is looking at the correct frame dimension and associate cost). Trust me, it is just wonderful and it is the only app that was able to do that without managing a stock or creating virtual variants (that pollute you interface). To make it work, I then created the logics for the master combinaison saying that it must be display on each products page only of the tag XXXxXXXcm is use. In order to automatically add the this tag on the products, I just installed an auto-tag app creating a logic to use the variant name (ie 40x40cm) as a tag...and bing ! everything is automatic. It is still a good day of work to setup everything but trust me, this W3 option app is magic. So why only 4 stars on not 5 ? Simply because the support team just disappeared. They were amazing when I installed the app few months ago but recently I add an issue when we launch our website (critical moment) and the app was not displaying properly on mobile. I had to deactivate it (= loss of $) and after a couple of days without answers, I finally received an email that they will investigate...then no more answers to my 3 follow-up emails. I finally found the issue by myself as I understood the situation with them was hopeless (it was conflict with another app) . At this day, I still waiting for a message from them. I even told them I can told them which kind of app is in conflict so it can help others clients but they seem not interested. I was just hoping more reactivity especially when you GO LIVE and have hundreds of people visiting the website. So just be careful and double check with them first if they are available for your project. If no answer, you better have to find an alternative as you need their support to install (if not basic theme) and to understand the 'soviet' UI :) Hope they will get back on track soon and focus again on this app (indeed, I assume they are busy with new apps they released).

on W3 Custom Product Options · 2 months using the app
★★★★★
Shopify

The app does what is necessary. It is good to have such a solution. However, there is absolutely no support. I mean not even a confirmation email saying that the request has been received. This limit the potential of the app and to be honest I am frustrated of paying a dev that ignores clients questions. Pretty surprising for a German company. FREE SUPPORT from myself for people who are interested in changing the texte : look for the liquid> latoriapps-tem.liquid.

on Latori Tax Exempt Manager · 14 days using the app
★★★★★
Shopify

Forget any other apps guys. Fully integrated with Judg.me, Wholesale helper, easy to configure, amazing search page results and top end CS to help to tweak even more the integration. My favourites features : possibility to exclude products/tags/collections etc from the results , possibility to always show products (new products for example) and to associate products (ie: if search Mickey show Minnie). The price is very affordable considering all the customisation you can perform by yourself. I am using this app on all my clients website so should you ! Amazing job guys.

on Searchanise Search & Filter · About 2 months using the app
★★★★★
Shopify

So difficult to find a great, simple and flexible app for back in stock. I tried few, even those bundled with other apps. My website is selling limited edition of paintings so we print in small batch and regularly products are temporarily OUT OF STOCK. So we need such an app to make sure we are not loosing clients and reduce the questions about stock (very time consuming for us and source of frustration for the clients). We also need to make sure to reach them the way they want : Email is boring we need more. Two things that make this app stand appart : FB Messenger integration and SMS, and two style of pop-windows. I like that everything is easily fully customisable (colour, text appearance etc) and ready out of the box. As usual with my theme, I needed few adjustments and the team did a great job and within 24 hours. My favourite feature : the app is triggered by the variants stock not the the product stock (means the button will appear and disappear according to the variant stock). this is useful if like me, you have only products with variants. Also,,alerts when back in stock are working very well (SMS, FB etc) and are fully automatic. Price is OK too, ($9/month) and will follow your 'success' so it is fair. You shoudl give a try guys.

on Appikon ‑ Back In Stock · 14 days using the app
★★★★★
Shopify

It is quiet difficult to find the good app for your Wishlist : so many ! I am developing websites for many clients and decide to stick to that one from now. I like it is integrated with other apps, and the way the list is displayed. Much better than other , with direct access to payment page or to variants/description. The fact that the Wishlist is connected to an address email is also a plus as clients do not have to create an account to access their list on all their devices. It is does the job, and the entry level plan gives you everything for an affordable price. I personally found the other plans tway too expensive for the benefits but it probably answers needs of large stores (...). I like the availability of the support and you will need them as most of the integration and translation job has to be handle by them. Be aware of that. It can seem annoying but in fact they can do more than if it was 'tab option' in the app. They are really good at integrated the app the way you want. At least they acknowledge the fact you need them so do no hesitate to contact them. For example I asked them to add a feature so people can add or remove from their list by clicking the add button instead of having to go to the list and press remove. Was done in 24h. Oh ! Before I forget, a feature I really like is that the app keep track of how many times the products has been added in a list. It is display next to the button ‘add to favorite’ on each products page and it is adding life on your website. Cool feature.

on Swym Wishlist Plus · About 1 month using the app
★★★★★
Shopify

I am creating websites for many clients. I have installed this app on all websites I managed so far. The reason : easy to create simple or advance logics to display labels AND an outstanding support from Stephanie and her team. Do not get me wrong, the app is working well out of the box especially if you are using the popular shopify themes, but in my case I have complex/advance themes with a lot of customisations so the app needs a little bit of help to fit in :) The dev team is amazing and display issues are fixed within hours which gives me the time to work on the logics/app configuartion ...or just to have a beer while they do the job (ahahah) ! I am using the free version (2 labels) for my client's websites that are simple and the premium version (affordable vs other apps) when I need to create more advance logics or juste more labels (note that you can import your own labels even in the free version). For example, for my last website, I needed to create a logic 'add a SOLD OUT label on collection and products pictures, for a specific collection only, when stock is reaching 0. It helped me and my client to save a HUGGE time as we wanted only to show the SOLD OUT label on our 'Originals Artwoks' collection to stimulate people to buy as there is only 1 piece/ref. Thanks to the app, our other collections, 'Reproductions', is not affected by that logic as when stock reach 0, we can produce a new batch. Not having to manage manually that, or buying another app to create a logic based on tags, is sooooo cool. Yea guys, it is more than just a simple app to apply a label. I have been very pleased by the level of customisation and the user friendly step by step label/logic creation process. It is really a good app that will answer all my clients needs for a long time (you do not want to mess with your website when you start to be successful). I hope this concrete example and explanations will help you guys.

on TA AI Product Labels & Badges · 10 days using the app
★★★★★
Shopify

Another cool app from this company. Honestly, the interface is simple and straightforward and the app very easy to customise. I am using their full range of app for B2B and use this one to give access to my PRO section. Other app doing the same (and very good I am sure) but I am just trusting these guys now for my B2B business and price is OK. I like you can customise everything from one page (easier than other apps) and love(!) the step by step process to make sure your logic is the good one (once again, easier than other similar apps). For example, I also use it to block the access to my PRE-ORDER collection dedicated to my pro clients. You just indicated which clients are concerned (tagged clients in my case with the word PRO) then if they have or not access to this collection, and finally what happen if they are not authorised (in my case I redirect them to the signup form for pro clients). You can also block products or a blog pages etc. As usual, Adil and his team are super fast to answer, polite and cool... but for this app you do not really need any help as it is ready out of the box :) Do not forget to click on the enable button before digging into the settings...I mean... it would have save me 30min of time and an email to Adil (shame on me ahahah). The only improvement I can see will be to be able to block different type of contents in one workflow (ex: collection + pages +products). Today if you need to block these 3 types of contents for the same clients, you need to create 3 different workflows. But no big drama honestly as you setup the app in 10min.

on Wholesale Lock Manager: B2B · About 1 month using the app
★★★★★
Shopify

Just perfect. Nothing to setup, no code, plenty of options easy to understand and switch on/off. The default settings are what you need but you can still tick other boxes if you want to do more. I like the fact you can switch on/off in 1 click the dev console access as I used it a lot to dev the website. I mean, no need to go somewhere else guys, it is the app you were looking for. They even give a simple line of code to apply in your theme to speed up the app and have virtually no latency on your website. They have other apps (free or not) and I am going to give them a go to. Good job !

on Cozy AntiTheft · About 23 hours using the app
★★★★★
Shopify

So far so good ! I basically tried ALL the B2B app available. I stop my choice on this one and decided to give it a go. I haven't found any limitations at this stage as it is integrating almost everything I need (in fact maybe more than what I need). What I discovered is that with other B2B app, options such as Net payment, shipping rules or quantity discount are missing. Also it is difficult to find a B2B app compatible with products options (ex: frame in our case). With this app you have everything in one. The support is doing the installation (I am not complaining about it as it is a big job and you want to make sure everything is working fine) and from that you almost do not need them anymore as the app is easy to understand. I really like how the Net payment and shipping rules are linked together and the fact the products are displayed with the PRO price on the website instead of applying a discount on the cart page (more clear and pro). I have basically added all their app as they are affordable and integrate well with each other (do not miss the order form app, a must have for B2B). I like they integrate with other app and the fact you can switch on/off these integration. I only wish they offer more rules for shipping (ex: free shipping if a specific product is added to the cart) and a way to show exc. GST for B2B clients as shop must always be inc.GST for B2C (but it is maybe a limitation of Shopify). Trust me, the most versatile and easy to use B2B app. With all the packed options, I do not thing that one day we will have to change app as something is missing. Good job guys !

on Wholesale Pricing Discount B2B · 21 days using the app
★★★★★
Shopify

I was a YOPTO user. I browse these reviews to understand why Judge,me was better. One person talk about the price. They were right ! but it is not only that. Keep in mind that just having stars on product is not enough, you need an app that will send review reminders to your clients and integrate with other app (loyalty program and shipping apps) to ensure you have regularly new reviews. You can forget Shopify review :) I do not regret my move as YOPTO is good if you have not a lot of orders but as we use POS (for our shop) and the online shop, the cost was ASTRONOMICAL for a review system (= we need to sell 1-4 products just to cover the cost of a review app...which is normally there to help you to generate extra profit). I mean we are talking about more than $150 of savings a month ! We decided to stay with Judg.me also for the service. If the concierge service is a little bit confusing at first (basically you cannot touch the code, they do everything for installation), it is not a problem as they are doing the job within 3 hours after installation (less than 15 minutes for us). They are also very reactive and helpful for any other needs which is almost mandatory as you cannot customise much by yourself (I mean for the installation). This is the best customer service and most reactive people I ever seen on Shopify. In term of options, they offer a large range of options and you can tweak almost everything pretty easily. The email template system is really cool and easy to use (drag and drop) and much better than on Yopto. It is also multi-lingual. You get Q&A and all options for less than $20/month which is cool as you know that the system will grow up with you ...without exploding your budget. You have everything you need for reviews (much more than what you need when you start a website in fact) and at least you know there is no extra cost for what is available in the future when you will need it. My only suggestion is maybe to 'revamp' the settings menu as at first it is very overwhelming (a lot a lot of text and options). Using Icons will make it more attractive and easy to understand. But definitely not a big deal. Congrats guys, beautiful app, very customer oriented. For you reader, trust me, you can go for that app especially if you need photos and an automatic system, that will reminds your clients to post a review.

on Judge.me Product Reviews App · 5 days using the app
★★★★★
Shopify

Our problem was that ours client liked browsing our website at the beginning and add one by one the products, but after a while, it became very annoying for them as it was taking time (once they knew what they wanted). This is the problem we had after a couple of months , our clients were saying : " Can you just send me the exact same order than last time ?" or "Can I send you an email with what I want ?". Anyway, we wanted to have a digital version of the classical 'paper order form' and this app is magic for that. Now our clients can quickly search the products, see all variants and all of that without changing a page. We decided to go for the top plan that includes 'reorder' as some clients just re-order and then add new products. If you plan to do B2B, it is money well invested if you want your clients to re-order on a long term. The support was also very helpful and translated in French the app (unfortunately, they hold the info on their server so do not expect multi-lingual. Not compatible with Langify for ex). They can also adjust the design and are very quick to answer.

on WSH Order Form & ReOrder · 26 days using the app