Pack Turtle
United States
Reviews (41)
It is corrupt trash. Look up the mass arbitrations being filed against Google. They have been overcharging merchants for years. Their agreement makes it where you can't sue them when they cheat you. If you have been using Google Ads, get your money back. Avoid falling into their trap.
EasyBan makes it easy to Ban. Support is fast to respond.
Works perfectly. Support helped with customization. Thank you so much for the review. :) We are always happy to help!
The ad campaigns force you into a certain ROAS target. There is not much flexibility there. Also, the ROAS is not accurate because they count shipping and tax as part of the sale. The ROAS should only count for the actual price of the product. Saying a $11.51 sale achieved 599% ROAS when the actual product was $3.60 and the rest was shipping and tax, is incorrect and deceptive. The $1.92 paid for that sale was over 53% of the actual product price. So, the ROAS was actually 188% on that sale. Also, if someone buys something through the ad campaign, and they then cancel the order, you still pay for the sale in the ad campaign. They won't credit you. It should automatically be credited when that happens, in my opinion. Otherwise, you are opening up the retailer to fraud and extra cost. Imagine selling something and paying $10 for the sale through the campaign and then the order gets cancelled. How many of those before you have to stop using the SHOP campaigns? It's OK if you are trying to get new customers, but be aware of these problems under the hood, problems that should not exist.
So far, the app is working great and the support team was helpful and fast at providing assistance and answering questions.
Developer reply ·
Thank you so much for taking the team to leave a review. So glad to hear that we were able to help you get set up. Please feel free to reach out for anything, we're here to help :) Wishing you the best of luck! -Anaam / Merchant Success Lead
It's a really good app. I use it to block out certain payment options at checkout for special products and I also use it to hide undesirable shipping services when customers use a PO box. Support responded fast when I had a question.
Developer reply ·
Thanks so much for the review! Happy to know that you're getting good value from the app already. Don't hesitate to message me with any other questions that may arise. Until then, all the best! /Thore
You can look forward to them unexpectedly holding the funds on your first order for the reason that they are "getting to know your business." There is nothing in the merchant agreement that says they can do that, so it's fraud. Meanwhile you can't ship the order to your customer because you have no idea if you are actually going to receive the payment. The Feds need to look closely at this trashy company.
It is worthless and so is their nonexistent support. I can't run ad campaigns or upload videos to our business account. I have been trying to get help for weeks and have been completely ignored. This horrible excuse for a company should be banned. We will be filing a complaint through Shopify and the FTC.
Was easy to set up and customize. Support was quick to help with our specific needs. Thank you! Thanks for your 5 star Review. We are always happy to help you. :)
We use it to set the SEO for our site and for JSON-LD for attractive organic search results. It's a great app with good support.
Use of this app requires your store to be on the Shopify Plus plan, but the ad doesn't reflect that requirement.
Developer reply ·
Sorry for any confusion, Shopify Bundles is not only for Shopify Plus merchants! The Shopify Bundles app can be used by stores on any Shopify Plan as long as they meet the eligibility requirements listed here: https://help.shopify.com/en/manual/products/bundles
It's a wonderful app, especially if you have many different products with varying sizes. It allows for a lot of flexibility and with the free EasyPost account, you have access to many built-in shipping services like USPS and UPS, or you can connect your own accounts. Support was great helping us get set up.
We love this app for an extra layer of security and control over who accesses our site. It is great that it is free.
We have had this app for a few months and have only used it once, which is a good thing. App seems to work fine and it's nice to have it just in case we need to go to extra lengths to verify someone's order.
We have been using it for a couple months now to tag orders according to different criteria and it's been doing great for us so far.
We haven't been using it long, but it is a good app so far. We have had a few signups and are looking forward to this app generating future sales. :)
Working great so far and does what it's supposed to. The price is affordable as well. Installed easily.
Developer reply ·
Hi, your comments have been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Hope to serve you again soon.
It's a great app with tons of options. Support was quick, professional, and helpful when we reached out with a question.
Terrible app and terrible support. If a customer buys more than one item and wants to return multiple of the same for exchange, the app doesn't allow it. It forces the customer to exchange with multiples of one item. We have told you about it before and you do nothing. Your support staff requests access to our store, but when we give it to you, you do nothing and never contact us again. We have a customer complaint today because of this and are now having to stop our holiday work and find another app to do what your app should already be doing.
This is a cool app. Easily create bundle products out of your current inventory and this app manages the count of the individual products for you. That way, you can sell the individuals and the bundles at the same time and not have to change the count yourself. Support has been great!
I needed GTINs for Google listings and this solves the problem! Goes along perfectly with their Google Feed app. I use the GTINs for some of the products I sell that have the same barcode and I also use them for some of my custom bundles.
We needed to manage our own Google Merchant Center feed. Not only will this app give you a great feed, but it gives you a jump start by intelligently setting your products up in Merchant Center. The support is amazing and the help documentation is full of useful understandable information. If you need GTINs to bring your products to approval status, look no further. We had issues with missing GTINs and duplicate GTINs on some products. Support found us a reseller of valid GTINs at a low price for our products which then got approved in Google Merchant. We have seen a boost in sales of those products since setting up our feed with this app. Give it a try. You will not be disappointed!
I am using this app to allow customers to apply discount codes in the shopping cart and combine discounts. The support has been fast and they helped configure the app and answered my many questions.
Been using the app for a few months and it has been working great. Helps us identify possible fraud before we ship our products.
Had some hurdles at first, but the support staff are responsive and help you work through it. Looking forward to planned updates for the app in the future.
Developer reply ·
What a nice review! ❣️ 💕 💞 Thanks so much for the wonderful comments. :) Glad you love how fast the app can get set up. Easy and fast setup is one of our main goals. 🎉🎉🎉If you need anything at all, just let us know 🥰🥰🥰 Best, The Omega Support team.
It's a great app for running sales and stacking automatic discounts. The support is responsive and fast.
The support has been fantastic. I had so many questions even before I installed the app. I then needed help with customization and they have been so patient and helpful. The app has been great so far as well!
Been using it only for a few hours and it already blocked a bot from outside my country. Support has been quick to answer my questions. The user analytics allows you to see IP addresses, time of access, and browser used so you can find your bad IPs and block them. Great price.
I been using Reviews Importify for a few months now and it is great! I needed an affordable product review app for my website and this one looks good and works great. I contacted support for help with setting up and other customizations here and there. They took care of me and were very professional and patient. Thank you!
Working great. I use it for sale badges. Support was helpful getting me set up and responded quickly.
Developer reply ·
Thanks for the awesome! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
I needed a simple app to add sale labels to my products. This app was easy to setup and worked without having to get help. There are many customization options, even with the free version. Interfaced with support a couple of times and they were quick to respond to my questions. See it in action at www.packturtle.com. Click on one of our sale banners at the top and you can see our sale labels on the product images.
I needed a good Live Search and Product Filtering app. Not only does Mezereon do that, but it also comes with product recommendations, sales banners, Landing Pages, in-depth analytics and fine-grained customization options. Couple this with the superior support they offer and this app is well worth the small monthly investment. Give the free trial a go. You won't be disappointed!
I needed three sliders on my homepage connected to collections. This app installed without a problem and the slider creation is fairly simple. Needed a minor customization to help match my theme and they took care of me, no problem. Thank you!
I am using it for the email popup and cart abandonment pop-up. Installed without issue and it worked out of the box. I didn't have to do anything with my code. Automatically integrates with Shopify email. It works great. Emailed a question to support and they responded quickly.
Works great so far. Support helped me get it set up. Looks good on my cart page and works well on mobile devices. Thank you!
Works great so far. Adapts nicely to mobile. I am looking forward to the planned developments coming up.
Developer reply ·
We are so happy you are liking the app so far! 🙌 Feel free to reach out any time if we can help answer any questions. Cheers, Katherine
Asked if they could reduce to the size of the loyalty widget for better visibility on my mobile phone. They said it's not possible. I don't believe that at all. Anything in a website can have the size changed. They don't want to help me for unknown reasons. Now insisting I get on the phone with them. Refusing to discuss over email. Very unprofessional. Now have to report them to Shopify and figure out how to remove the app that is fully imbedded in my website.
It is a great app. Support is responsive and they are active with updating the app with improvements. I have tried a few instant search/filter apps and this is the best one for the cost that I have found.
Thank you for fixing my issue with the tracking email. App is working good and support has helped me greatly! Hi, we are extremely sorry that you are facing troubles. Can you please reach out to us from your Shipday account email at support@shipday.com with the subject line "Shopify Support"? We searched for your message but could not find it. We are eagerly waiting for your message and can you please elaborate the issue you are facing? Thanks.
Our mobile site was in bad shape, so we grabbed Fablet and had a free mobile site up quickly on our own. We had to contact support to get the SSL going and they took care of us within a couple of days. Quick and easy way to get mobile and tablet access to your store.