Romantic Blessings

I have been using Hideship for about 8 months now. The basic features I understood on my own were working very well. I came up with a new scenario that I needed to help find a way to offer free shipping AND discount on products for certain members. Fabio took a concerned interest in my business problem I was trying to solve. He even took the time to get on a call directly with me to walk through what my business issue was and work through options on how to solve them in this area. His guidance found me a solution that is doing exactly what I needed and I am extremely happy with the answer. Very impressive they he cared enough to take the time to work directly with me to understand the issue and help find resolutions for the issue. I would highly recommend this app if you are having issues with shopify's limitations with shipping methods. Well worth the small monthly fee, have more features than I knew about and does exactly what it says.

I have been utilizing Spark Shipping for almost a year now. I cannot recommend this team and app highly enough. Although there are still several enhancements I would like to see that would help my store specifically, their customer service, support and development team has been incredibly responsive and delivers incredible quality work. There were 2 vendors that they did not have integrations for that I really needed. Their development team invested a lot of time with me to get these up and running for my store. My store is a small business run by just my wife and I and we both have other full time jobs as well. The operational time this app has reduced for us is massive. Product updates, inventory updates, pricing updates, automated order placement and automated tracking/fulfillment updates has saved us a ton of time. Its now almost like we have several operational support staff completing all of this non-value activity for us. Thank you Spark Shipping for all you have done for my store and for your partnership and dedication in ensuring I had what I needed.

Just installed Checkout Plus today to add back features that another app I was using dropped in their new version. Also I believe this app will allow me to lower overall store costs as it has a couple of features that it currently takes a couple of apps to provide. So this should help me consolidate down to one app on these. As I am testing it out and trying to setup, I have reached out through chat a couple of times and the support has been extremely responsive, helpful and with a very supportive attitude. I can update this review later after some use, but so far on Day 1, I am very impressed.

Very responsive. Even joined a video conference call to help out.

I just installed this FLITS app last week. I have always been looking for a more professional looking customer account page where customers could have access to all of their information in one spot. The professional look of the account page on this app is great. I was able to add links to pages with customer support information that has been really helpful and customize the look and feel the way I wanted to help increase the look and feel of our brand. I had to reach out to customer service for a couple of things that I wanted setup a certain way and the customer service was prompt, responsive and very helpful. I wish they had integrations already built with a couple of other apps I already use but hopefully that will come on their roadmap sometime in the near future. If you are looking for a better alternative to the basic Shopify account page, I would definitely recommend this app for you to try out.

Updated review Dec. 13, 2022 - The head of customer service from Rise.AI personally reached out to me today to address concerns and issues I was having trying out the Rise.AI app. He went through with me all of my concerns and issues one by one. He also explained some of the challenges from their side with being able to satisfy all of my concerns. Although he was not able to resolve every issue and concern that I have, he was able to help me with some workarounds that I can live with and he offered to further provide advice and how to continue to improve the ROI for me using this app. I look forward to receiving his promised follow up on the action items from our call this morning together, but for now I am changing my rating to 5 stars as I am excited about the app but more importantly I am very grateful for the prompt and caring customer service and issue resolution response. I will continue to update the review here if the follow up expectations on the action items are not met but I do highly approve of the customer care from the support team at Rise.ai. Dec. 12, 2022 - Just installed the app and learning its features and issues. I do not have a lot of information on performance yet. But here are my initial impressions: This app is geared for large stores. If you are a small store like mine, don't expect to get some really needed basic features that almost every other single app provides as part of its basic packages. Ie. email white labeling - you have to pay close to $500 a month just to have this feature. Even small stores look very bad when emails to our customers are sent from a weird domain name that has nothing to do with our store and most likely will be blocked by most email servers as junk email. Beyond that, here are my other impressions so far: Pros: > point features and workflow setup are really cool > Gift card features are awesome > being able to award store credit instead of a crazy reward point system is very nice > Customer support has been very quick, responsive and helpful so far and although setup is a little more complex and harder to understand than other apps, documentation and support has been really good. Cons: > The biggest con is a couple of features that all stores need regardless of size that only come in a super premium $500 or greater plan. IE. email white labeling, apply store credit at checkout. This makes this app not really great overall for small stores. > Workflows are missing a couple of features that would be useful - awarding credit for social media likes/follows, subscribing to email, birthday/anniversary rewards > Only way the account modules work is with basic shopify customer account page. It would be great to have this functionality be able to integrate to other customer account pages like FLITS or other apps Overall I am lukewarm on this app right now. Seems to have some good features that I want to try out instead of the normal point reward apps and I like the store credit and gift card features but I am still very disappointed in the missing features or features that you have to pay $6000/year for. So if you are a small store like mine, I would really think twice about this app and the cost/benefit of the features that you can apply in your store.

I installed this app a few days ago because my store speed was at a horrible 29. After installing this app more score speed jumped up to 33. I reached out to the Hyperspeed app support to see what else could be done and they responded immediately with additional changes and recommendations for me. Because of their fast and very helpful support, my speed score went from 29 three days ago to 44 as of today. What a great improvement. On top of this, I really like the fact that the app makes a preview of your theme to review and ensure everything is working correctly before you actually make any permanent changes. I am hoping that I can continue to work with their support to keep increasing my store speed but I am extremely happy with the app and customer support so far.

Gift Card Hero is a great app that works as described. I needed a little support when I upgraded my theme to Shopify 2.0 and the support was very fast, helpful and engaged to ensure everything was working as needed.

I have been using this app for a little over a month now. This app does exactly what it states and I am very happy with the app. Anytime I have needed support or help the response time has been quick, helpful and caring. I would recommend this app to anyone that is looking for a way to add product labels to your product pages. Thank you for taking the time and effort to leave a review. We work hard to deliver the best app experience and we’re glad that you liked it!

I continue to love this app. I have had it for about 8 months now and this app is still one of the best apps we are using today. So many options and features that enhance our store's shopping experience. Customer service remains awesome and responsive. I just had another change I need to improve my overall store and the customer service group made a change and fixed this right away for me. Very pleased with the support and the service.

I have been using this app for about a week now and so far it is working awesome. I was able to consolidate 5 apps down to 1 with this app and increase my overall features and functionality. But the best part so far has been the service. Alice reached out to me as soon as I installed to offer assistance. I needed help several times with a couple of things I wanted to do for my store. She responded almost immediately with each request and handled each one right away. She always showed a positive, can do attitude every time which I greatly appreciated. I greatly felt as if she cared about me and my store. Was very impressed with the overall customer service with this app.

I installed this app the other day to test it out. Unfortunately for me it was missing a feature I really needed so I had to uninstall it. But I am writing this review because of their support. My store was experiencing a serious issue this week and I thought it was because of code left behind in this app. It turned out that this app had absolutely NOTHING to do with my store issue but when I reached out, Anton responded back to me within about 30 minutes late at night. Even though I was no longer a customer of his and even though he knew his app was not the issue, Anton continued to work with me in real time for the next hour and a half to help me determine the root cause of my store's issue and to ensure it was resolved for me. What incredible service that shows Anton just cares about me and my business period - does not matter whether I am a paying customer or not. If this app or any other app by Sovi can work for you, I highly suggest adding it just based on the care and the customer support/service alone. I have found none better in my time dealing with Shopify app support groups. Thank you Anton for caring about the success of my store - it is much appreciated!!

I really like this app. Super easy to create pages but more importantly, the chat support and follow up support is very responsive and very helpful. The support is always willing to help answer questions on any little thing I am attempting to do and I find them enjoyable to work with. Would like to have a little flexibility on being able to customize the number of pages in the billing plan around to suit our company's needs (i.e. the plan provides 30 pages of each type - there are a couple of types I would most likely never use - so would love to have those 30 pages customized to allow me 60 regular pages for instance so I get the full value of the number of pages I am paying for). Other than this one "complaint" or wishlist item, I highly recommend this app just based on the great support alone.

I have been using this app for about 45 days now. Setup was extremely simple. I had a couple of feature requests I wanted to include and one of my feature requests has already been acted upon and implemented. Support is extremely responsive and very helpful. I would recommend this app based on the level of support alone, but the app also does everything it says it does and is as easy to setup as advertised.

I have been using this app for about 6 months now. This is a great solution to link out to our affiliate partner products. I had an issue today because I had changed themes and without realizing had stopped the code from working with my theme change. I sent a support request and they responded within 1 hour and had everything fixed up and working great again. Very impressed with the support response time and the functionality of the app itself.

Just installed the app and trying it out. Really like the features and possibilities I can envision with this app so far. Should help with customer loyalty and branding. Also already had a couple of questions. I used the chat option in the app and was responded to several times within 15 minutes. So far so good.

Been using this app for about a week now. This app had all of the features I was looking for and is working really well right now. I had some issues with setup and configuration but support was able to assist me. I cannot say enough about how helpful the support group with this app has been. Incredibly fast response time, solved my problems for me and even fixed a problem with another app that was causing my store issues that I thought had been deleted. Support is great, features are working as promised - I would highly recommend this app to others looking for a great customer review solution.

Installed app two days ago. Contacted support for assistance in setting up an automated file feed. Support was incredibly responsive and immediately jumped in to help. They saved me tons and tons of learning curve time. This is new so I will comment on effectiveness of the app after actual results - but for now - if the app works as well as the support is responsive - I would highly recommend. I have had this app running now for over a month. Every type of feed I have attempted to setup or have come across, this app has handled with no issues at all. The support is extremely responsive, timely and very helpful. Every time I have contacted support with a question or something I did not understand, they helped me resolve it within one day or less. This app has saved me so much time and automated all of my inventory updates. I strongly, strongly recommend this app and this support team if you are having issues keeping inventory quantities, pricing or other data updated accurately from any suppliers you are using.

I installed this app in our store and unfortunately due to my specific store setup and configuration, this app will not work for us. So why the 5 star review you may ask?? I contacted Raptor support with the issue we were having. They looked at our store setup and identified the issue. Instead of changing our store setup which could damage other areas in the store, or making up some excuse, Raptor support told us what the problem was, they were ethical in letting us know their app was not the best solution for our particular store and they made sure we were not charged for our time on the app. With all the apps available and the way we store owners take leaps of faith many times on installing these apps - it is great to come across an app owner with the business ethics and integrity that Raptor showed me. If this app will work for your store, I highly recommend it based on the ethical and quick response I received from Raptor support.

I just installed so have not had much experience yet. But on first testing this app solved everything I was looking for and more. Extremely impressed for now.

App does what it claims. Useful tool to see how potential customers are accessing and viewing our site.