AestheticNation
India
Reviews (23)
The emailers are extremely costly and even after disabling their email service, we are being charges continuously. We’d highly recommend you opt for better and cheaper alternatives than Loox. It isn’t worth the cost they charge & they also restrict you from using other email service providers to limit everything to themselves & to keep things in their own control. Nor worth the price you pay !
Developer reply ·
Hey, I’m sorry to hear that the recent charge came as a surprise. We aim to be as clear as possible about our pricing, with all information shared across our website, the Shopify app page, and directly in the app. Our intention is to offer meaningful value through features that help grow traffic, improve sales performance, and support returning customers. I have also contacted you by email to clarify anything needed. Feel free to respond whenever it works for you, and we will be happy to help.
We are writing this review after using the app for about 3months. Have been one of the earliest users of the app too. The app isn't reliable, half of the times the native cartslider triggers, half of the times the gokwik cart slider doesn't open at all. This isn't the 1st time we experienced so many bugs, today since midnight the cartslider stopped working and the app wouldn't trigger even after adding products to cart leading to nearly 12 hours of no sales. Last time we were told that we pushed some updates hence the app was buggy. We have lost sales for about 2 days in a similar way as today. And the app isn't worth the price of losing sales for nearly half the day. Now our ROAS that was 4x (Yesterday) is at 1.2x Today just because of the app.
Amazing cart slider. Highly recommended after experiencing it 1st hand. Please add feature that shows the available coupon. this functionality is missing for 99% of the checkout slider apps available on shopify. If this feature is introduced, it will be a game changer.
We have been using Cooee almost since its inception & the product has always gotten better. The account managers assigned along with the whole team are amazing. Highly recommended to optimise your coversion rate. We have seen pretty good results ever since we have been using the app.
Its only been about 15-17 Days ever since we are using Whatmore & the results are amazing. The conversion rate has gone up by 20-30%. Few add-on functionalities will make the product more valuable. Wishing all the luck and support to the business.
Developer reply ·
Thank you for your fantastic review! We're thrilled to hear about the significant increase in conversion rates since implementing Whatmore.
We had an issue with the app initially but the app developer was able to fix it. Amazing product. Highly recommending the app for CRO. We've given some suggestions on improvement. We are hoping that the recommendations are implemented soon.
Developer reply ·
Hello, I have sent you a request for access to the theme to see what's going on. You can also contact me at info@euroapp.org, this is the main email for technical support. UPD: Hi, could you please update your review? Thank you :)
The very 1st thing that comes to our mind with Bitespeed is their support. Fantastic team, the responsible members put-in immense efforts to set things up for you. They'd solve your queries even at the midnight. We've recently resumed back with the team to realise the services are even better than before. Great job by Vinayak, Tanul, Aryan & the whole team working day in day out.
Great application and very genuine support. We recommend using the app for great after purchase experience.
Developer reply ·
Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations and you are happy with the support that was provided to you. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. You can always email us at contact@shipway.in. Regards, Team Shipway
4.99 USD just to use your app on shopify. Further we pay 49$ / month to use your dashboard & also pay you for the Messages (Sent & Received) ? You serious ? You guys are fooling customers in the name of 4.99 USD. There are better apps available that offer almost the same service under 10$ & offer desired number free of cost to the customer for Automated Abandoned cart.
Developer reply ·
Dear AestheticNation, Our offering is built on top of WhatsApp's Official APIs and with this price, you get a dedicated WhatsApp API approved number with your own brand name, hence the cost is justified. At this price, you get 5 agents, chatbot builder, API access. Considering these, our solution is the most affordable in the market.
Massive drop in abandoned cart recovery from 15% to 3 & 5%. Looks like none of the messages are being sent but charged per message as per their fees. Poor experience since the founders have left. Not at all happy with the product now. Why are you guys charging fees for Transactions when 70% of the message don't even reach the customers? It is unrealistic to realize a 60-70% Drop in abandoned cart recovery. FAILED APPLICATION, GUPSHUP Acquisition has made it worse. Namesake UNICORN the company is.
We have used a couple of plugins that offer Discount Code Option but this plugin offers an additional feature of discount code popup. A whole new level altogether. And the team behind suggests that they are introducing more features too. Great product, great support.
Developer reply ·
Thank you so much @AestheticNation! Thank you for referring our app as a new level of performance! We strive to make your business life simpler! Do let us know if you ever need assistance. Our Customer Support is always there for you!
Writing the review after genuinely using the app for over 10 days. The plugin works seamlessly well, exactly as per our expectations. The best part is their support if in the business hours, they are always available to help you solve your queries. We've been in touch with Aviad, Assi & a few more. All of them are simply awesome. Great to connect with positive people who are trying their best to change the game.
We've tried multiple applications for COD Order verifications but most of them have failed to do their tasks accurately. This plugin is a game changer & offers an experience similar to that of a big platform like Amazon & Flipkart. Love the quick turnaround from the team responsible who got in touch to get the plugin installed correctly. Great team, great efforts to solve the problem of the small-scale ecom ventures. Thank you so much for your review. We at CODfirm do our best to make it an app you'd love to use. Your review is such a motivation! Can't wait to show you the features we have under development :) Kind regards, Hriday Agarwal
Great application, top class support & very helpful in solving issues. Highly recommended application.
We tried contacting the customer support to offer trial period as our previous trial was used back in 2019. We were told that it will not be extended. So we purchased it directly. The support is top-notch no doubt & very quick on assisting but the application lacks a lot of features when it comes to cashback. 1. There is no option to select all the products at once for cashback offer. so, If you select 30 products in an instance, you will have to do it one by one since half of them won't display, the maximum it displays is around 30 products. And every product generates an individual cashback offer. Also, if you wish to delete the cashback offers, you'll have to delete the offers one by one i.e individually for each product you selected. 2. There is no option to select the cashback offer for a specific collection. There are only 2 methods 1. Cart Cashback (Cannot use Drawer Cart). 2. Product-based, where you need to select each product individually. How do you expect someone to select all the products one by one if we have 300 Products in total when you show only 20-30 Products at once while selecting? 3. No customization for the icon/layout that shows on the collection or product page. This application is of no use and the money seems to be wasted. Not recommending to a store having more than 30 Products. We have 200+ Products and messed up selecting individual products.
Developer reply ·
Hi, Thank you for the review. Currently you can select multiple products one by one at a time and soon we will be providing the option to add the products for cashback via CSV And very soon we will be making Category wise cashback too. In case of any more questions, write to us at support@webkul.com
Google has considered the script to be malicious and has banned our campaign that was running for over 3 years. I won't say the app is bad, but the campaign getting banned for over 3 days has affected our sales for sure. I am not sure if the developer is in fault or google but it has bother our business over a few days. Thank you for your kind words! We are glad you are happy with our App services and it has been helpful for your business. We strive to provide the best possible experience so you can be successful.
One of the best app we've used so far & have sold a lot product in a bundle. Highly recommended application to increase the AOV. You can visit our store to view how it looks - https://aestheticnation.co.in/
The app is no more working as promised and we have lost a lot of money because of it. Highly disappointed with the experience. Rating it singlet star after 3-4 months of happy usage. The app has gone wrong since last month.
We've used over 4-5 apps & are still using them with a combination of Pushown. The plugin works great & the support team provides is just fantastic. Top App in the Retargetting Game. Highly recommended.
The Developer of this app has gone beyond his limits to help me solve the problem by phone calls, video calls & all the support he could give. Big ups for the customer support he has offered to someone who isn't using the plugin. That's how you run the business, by helping even the old customers who are in trouble with some leftover codes in the theme. Thanks again Milen. More success to you. Best Regards, Aniket Pednekar
No option to select global countries at once & exclude a few. The least one could expect. Please update the above said feature.
Developer reply ·
The Merchant did not reach out to us with the feature request. Merchant installed, uninstalled the app and gave a 1-star review all in a span of 10 minutes. Ankit, CoFounder, SpiceGems
I installed the app and was looking for a good service as most of the customer support are quick on answering queries. These guys take weeks to respond back to queries & don't even solve it as you desire for it. Not at all recommending this plugin to anyone. Poor customer support.
Sizing & Fitting is the biggest pain to an apparels brand. This App has been a boon after switching from a different Ecommerce platform to Shopify. Appreciate the level of support the team has offered. You guys are champions.