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FreshJax

United States

Reviews (21)

★★★★★
Shopify

5 Stars – Phenomenal support! Migrating our subscriptions to Appstle was completely stress-free. The team handled the whole data transfer smoothly without any downtime, which was a massive relief. They helped us set up everything on our Shopify site, and answered all our questions in minutes. You really can't beat their customer service. If you need a subscription app on Shopify, go with Appstle. Big thanks to the team for all the help!

Developer reply ·

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

on Appstle℠ Subscriptions App · 3 months using the app
★★★★★
Shopify

on Seal Subscriptions App · 21 days using the app
★★★★★
Shopify

Received great support from Leonardo.

on Okendo: Reviews & Loyalty · Over 2 years using the app
★★★★★
Shopify

Jordan was really helpful and offers to setup the discount for me. Great customer service.

Developer reply ·

That's great to hear! We're so glad that you're finding ReConvert to be helpful and that you're seeing some good results with it. We put a lot of time and effort into making sure that our app is easy to use and effective, so we're glad that you're finding it to be a breeze to install and use. We also want to make sure that our customers have the flexibility to customize the app to their specific needs, and we appreciate your feedback about the "Best Practices" approach and the customization options. We're also glad to hear that you're seeing some additional Average Order Value (AOV) after only a few days. We're always working to improve our app, and we appreciate your feedback. Thank you for your business! We hope to continue to be a valuable resource for you and your business.

on ReConvert post purchase upsell · 6 months using the app
★★★★★
Shopify

That is bar none the fastest Tech Support I have seen on a Shopify App. They addressed my issue in less than 5 minutes, start to finish. This is really impressive! Update: Moved to a new theme and they helps me in MINUTES! Great Team!

on Shopacado ‑ Volume Discounts · 25 days using the app
★★★★★
Shopify

This is a great App for organizing and optimizing SEO for blogs, but what really impresses me is the SUPPORT! Super responsive and knowledgeable. Thank You !

Developer reply ·

Thanks for your feedback! 🙏 We're glad to hear that our support have met your expectations. Keep blogging and reach out anytime! 🌟

on Bloggle: SEO Blog Builder · 9 months using the app
★★★★★
Shopify

Works great for a very reasonable price. Support answered within minutes for a small issue (related to needing to re-implement when updating the theme). Overall very happy with the improvement to UX.

on Ex Infinite Scroll to Top · 2 days using the app
★★★★★
Shopify

The app is very straightforward and easy to use. It sidesteps some of the issues we had been having with recipes being treated as blog posts, which was cumbersome. Absolutely love that recipes can be included in product descriptions. We had a couple of questions for the developed and they responded incredibly quickly with all the answers I needed, including follow-ups.

on Recipe Stack—Sell with Recipes · 3 days using the app
★★★★★
Shopify

Just top-notch service from this dev! We installed the app, and it can be a bit daunting. There are tons of options and features. We needed help getting our first few polls up and running, so we reached out and had answers within minutes.

on Zigpoll Customer Surveys · 1 day using the app
★★★★★
Shopify

This app does exactly what I needed it to do without a ton of effort setting it up. Had a few requests that I sent to the developer who has been just stellar about getting back to us, keeping us in the loop, and implementing improvements. They have been great!

on LFS Pro Blogger · 14 days using the app
★★★★★
Shopify

We are so impressed with the amount of actionable information this provides about the Customer Journey. This information helps provide a strong roadmap for growth. Also, Super Impressed, with how easy install and set-up were.

Developer reply ·

Great to hear that you have discovered insight from Lucky Orange data to inform your website optimization roadmap! Understanding visitor behavior is always a meaningful way to support the customer journey. Please don't hesitate to reach out if there's anything we can help you with. Cheers - Bradley from Lucky Orange

on Lucky Orange Heatmaps & Replay · Over 2 years using the app
★★★★★
Shopify

Fantastic App! Does exactly what it says it does and the support from their team is top-notch at responding in a timely and helpful manner.

Developer reply ·

Thank you so much Joe! Massive appreciation for the lovely review. Always here to help if you need a hand!

on Recipe Kit ‑ Blog Post Recipes · 20 days using the app
★★★★★
Shopify

The Support for this app has been amazing. They have addressed issues promptly and completely. Like, super fast and they regularly update about what steps are being taken. I highly recommend this app and this company!

on The Amp App LLM Tracking · 14 days using the app
★★★★★
Shopify

This app is great! We use it in several spots on our app and it runs flawlessly. The few times we have had any implementation issues, customer support was very responsive and resolved the issues. Highly Recommend!

Developer reply ·

Thank you for the kind words. We are glad you are happy with our app. We also think it looks really good on your store!

on Hulk Contact Form Builder · About 5 years using the app
★★★★★
Shopify

Set-Up is well guided and has been a breeze. Really looking forward to being a part of the influencer marketplace. Recruitment is SUCH a time commitment on other platforms.

Developer reply ·

Thank you for trusting us. We'll keep trying our best to improve the app as well as the service day-by-day. In case you need our assistance, please don't hesitate to reach us at support@secomapp.com or the in-app chat channel. Cheers!

on UpPromote Affiliate Marketing · 2 days using the app
★★★★★
Shopify

Loving it. I have no background in web design or SEO and this has been a huge help in both directing my efforts and validating their effectiveness.

Developer reply ·

Thank you for the amazing feedback! We have really big FAQs in TinyIMG to help with every section of the app! If FAQs do not help, our team is always ready to help!

on Tiny SEO Speed Image Optimizer · 21 days using the app
★★★★★
Shopify

This app is stable and full of features. Their customer service is also prompt and their technical support solved my issue within an hour. A+

on Yotpo: Product Reviews App · Over 1 year using the app
★★★★★
Shopify

I needed help with a few different coding issues and they just made everything super easy. Their customer service is outstanding!

Developer reply ·

Hello FreshJax - Amazing 5 star review! A big thanks from all of the team and feel free to reach out to us anytime.

on Kitenzo ‑ Bundle Builder · 2 months using the app
★★★★★
Shopify

GemPages makes it crazy simple to design unique and eye catching site pages. I ran into a small coding snag and their staff was friendly, professional, and quick to address and solve my problem. I couldn't recommend them enough!

on GemPages Landing Page Builder · 2 months using the app
★★★★★
Shopify

We are just starting to use this app so we are still learning. I emailed them for help and Jon answered right away. Excellent customer service! You can tell they really care :)

on Referral Candy & Affiliate · 8 days using the app
★★★★★
Shopify

This app was easy to set up and the customer service is outstanding. I highly recommend trying it!!

on Recharge Subscriptions App · 7 days using the app