Yourgreatfinds

I had a difficult time in trying to get questions answered so that I could decide if this app is for me. I got a call 24 hours later from an AI named "Mary". What a ridiculous experience! I was told that this is a "self serve" application and that I needed to read articles to answer my questions. No, I am not going to read articles to sell myself on this app. My rating is based on the lack of salesmanship and not being able to assess if this app is a good fit for my business. Omnisend, please do better than leaving your business and sales to AI.

I cannot praise LiveMeUp enough. Every aspect of this experience has been amazing. The app works well and my customers love it. Customer service is over the top fantastic. They are so professional and quick to respond to questions and concerns. This team will make sure that you are confident in utilizing and operating this app. They sure set me up for success and they will do the same for you. I have only done one live and I can tell that my sales are going to grow quickly. Live sales bring a personal connection to your brand and this is the app that will help you accomplish this. Look no further. You found the best one right here.

This app is a great idea.Well thought out in presentation with details like a beautify filter. However, set up was very problematic and I am not a newbie to online selling or installing Shopify apps. Support was very nice and tried to be helpful, but there is a 12 hour time difference between India and PDT and they don't work on weekends. You will need the 2 week trial period because there is a lot of waiting for help. Set up was not easy. The companion host app that works on your phone to broadcast the live is not compatible with iPhone16. It is not compatible with iPad. There are not enough easy to understand instructions or videos available to help you trouble shoot on your own. Channelize.io, you need "how to install for dummies" videos with step-by-step instructions illustrated as one goes through installation showing what everything looks like and will look like. The AI help chat on the dashboard is completely useless. I am super disappointed and hope in the future that these issues will be addressed as I would love to try again. You have a great idea, but it needs some serious fine tuning.

I just installed this app and it was very easy. The dashboard is simple, effective and easy to understand. Dako came right on and helped me with the app. Excellent customer service. I will update with functionality soon as I have used it for a few days. I have had my content stolen several times and used to scam buyers. I am happy to be able to block certain countries from seeing my website as one in particular is a repeat offender. Thanks Dako for the great service! Update! A great app until it wasn't. All of the sudden some, not all customers were complaining that they were denied access to my store. I first checked for a VPN issue. Wasn't that. The banner they were seeing had a typo. I got Shopify involved and there was a redirect that looked to be a compromised app situation. I lost a week of revenue, my sale event was affected due to customers not accessing my website. Once Shopify got involved and pinpointed the problem I got 8 emails in a 30 minute period from this company asking if I needed help without sharing what Shopify found. I decided to uninstall the app after using it for 3 years.

This is without a doubt the most difficult problematic app that I have attempted to install and customize on my website in my 11 years on shopify and 26 years selling on line. Instructions are not concise and there are errors. Having to communicate through chat is a HUGE time sucker. It takes days to get an answer to something that a 10 minute phone call would fix. I love the "redeem loyalty point at checkout feature" but just try to install it! It works on a checkout extension that is only available for Shopify Plus. I am just about to delete the app and ask for a refund. I have wasted 3 days on this and today is number 4. I have been waiting over an hour for someone in chat with and I have been Number 3 in line the whole time. I already have smile.io and have since 2016. This just sounded easier for my customers to redeem if they could do so at check out. I am beyond frustrated at this point. Update: I could not get help so I discontinued the app. They owe me $40 for the money that I added to the SMS/email app. I asked for the refund and was told to uninstall that apps first and the refund request would be processed. After that all communications were cut and I cannot contact them. My emails are blocked as well. How unprofessional is that? I have never had to say this about an app, but HIGHLY do NOT recommend.

This app is amazing! It has increased sales so much! My customers love it. I wish I could get all of my mailing list to move over to text message. (I'm working on it) Conversions are great! Customer service is top notch. I am very happy with this app! Update: 5-28-24 I have been using this app for 4 years and it has been great until recently. I installed a new template and had a grand opening event. I had over 10,000 credits and the system said that I did not have enough for my campaign. It sent out 2 text messages. It prompted me to pay $51 more for the campaign. I refused because I had enough credits. My grand opening was ruined. I contacted support and they responded but not helpful. I’m bummed that I have to look for a new app now. Such a hassle.

Update: 4-1-24 It would be very appreciated if there was a way that you could tag our account when developer fees are due from Apple. We are hammered with solicitations with a Shopify store. Apple emails never made it to me. I would even pay a fee to have it auto-renewed through your app service. Original: Top notch all the way. The customer care is fantastic and they aim to please. They addressed every concern and question that I had. My app is beautiful and the functionality is excellent. They provided guidance and completed submission to the Apple app store and google play, which is the most confusing part of the whole process. What a relief that they did it for me. When my last app developer failed me, I looked at every mobile app available and I am so glad that I chose this one. You will be too. eStore2App will not disappoint you.

I have used another wishlist app for years. Upon launching a new template I looked for one that had more features that meet the needs of my business and my customers, I found it here! Easy to use for my customers and me! The dashboard is easy to understand and the customer service is top notch. Alex and Max Took amazing care of me. When you have a website you are kind of out there alone trying to figure things out. Great customer service with applications is a blessing. This company has it. I highly recommend this app and company. Update: A customer just contacted me that the hearts disappeared from my listings. I looked and the app has not been working for a month. I am not a happy camper. I do not want to have to keep checking this app to be sure that it is present and working. Waiting to hear back. So, if you have it, be sure to check your listings to see if it is still there. ugh! Update: So, I learned that if you update your app as Out of the Sandbox wants us to do often, You can lose some of the code that creates your app. So I want to leave this here so that others can learn about this. Alex responded to my panic within minutes. As always, excellent customer service.

HORRIBLE experience! I installed, worked real hard to get 10,000 followers on IG, did it and got the swipe up tagging. Had IG working for a few weeks, while FB for about a year. My FB page is older and I have over 45 grand followers. Thought this was a good idea after they invited me to install the app. Sold some things on FB and IG and all of the sudden they disabled the shops and withheld $467 of my money requesting that I prove my identity. I sent all sorts of ID and now they want me to show a phone bill with my website name on it to prove that my phone number is my business's number. I do not have a brick and mortar shop. The phone account is in my personal name and I have two phones and two numbers. One personal, one business. They will not accept that and have put me through hell trying to prove who I am for 7 weeks. Their customer service beyond sucks. I have disconnected this app, written off the money that they basically stole. Do not trust Facebook. If you have a problem too bad for you. I have been selling online 24 years and with Shopify 8 years. This is the worst experience ever. Facebook channel gets thumbs down and their customer service get 5 thumbs down

Ok, I love this app. I've had it for a few weeks and haven't had time to get all of the features working, but already my life is so much easier. Instagram, Facebook, email and chat all on one dashboard. My customers are responding very well to it and many more convos are coming in. They even have commented that they like seeing my photo in the avatar spot. Since I have active social media it is fantastic to not have to visit each platform many times per day to look for comments and questions. The only thing that I can find that needs improvement is that I wish that the app would default to newest received messages 100% of the time. When I am on the run it is annoying to have to reset it. The pop-up doesn't always go top the correct chat. Other than that, I love this. I highly recommend it. Game changer that helps me help my customers so much more easily. worth every penny,

I love this app. It immediately made search on my website much easier for my customers and me! I asked for an additional link placed where I wanted it and Poof! they did it. I truly believe that my sales have already increased because of this app. Great app. Great customer service. Thank you!!!

I installed this app and was very unhappy with the way that features were presented. It looked to me that the SMS was not available at all with the free trial. I was very disappointed. I left a bad review so that this company would know that this was misleading. A couple of days later, I got an email from Anurag at Aftership. He went out of his way to make me happy including spending 1 1/2 hours in a meeting with me. He has very good knowledge and was very helpful. We got this app integrated with Klaviyo, Shipstation, Postscript and my Shopify store. He took the time to run tests to be sure that the integrations were all operational. I'm now shipping and watching to be sure that everything is working well including the SMS feature. Thank you Anurag for your amazing help!

Outstanding service and communication from developer. There are some email glitches that we are working on. This is a valuable tool that my website greatly needed. I have had several sales as a result of this app. I am still trying it out, but I am leaning towards keeping it. It's not yet automated so you'll have to create a system for processing the offers. But the offers do come in. I am seeing some degree of customers not following through once the offer is accepted. I am working on a system for that. I absolutely recommend this app. I think that it is going to grow into a phenomenal tool that I will always want to have. Thank you Make an Offer! UPDATE: I left this app for a while because I needed automation. When they became automated they actually cared enough about my business to contact me several times to come back. I did not want to disturb my website, but this weekend I got a new theme and came back to MAO. I am so glad that I did. I was using Pricewaiter and I can tell you that THIS is the better offer app. If you are trying to decide, take it from me. Make an Offer is the one to chose. Better product and customer service that lets you know that this company cares about their customers. If I could give it 10 stars, I would!!

This was a pretty good app during the trial. I really liked it. The data by the way is incomplete and there are many errors. While my trial was live this company apparently changed hands and the price more than doubled. After much thought I decided to give it a try and pay for the app. I signed up. Nothing has happened. The app is not working. I'm paying but nothing. I see a few collected emails here and there, but nothing like before. I have uninstalled and reinstalled it and nothing. Slow response by support to my inquiries. I'm going to have to cancel the service and request a refund or contact my credit card company for non-delivery. I am so disappointed. I was hoping that this would be a good thing.

I just set up the program and have not used it yet. I was frustrated with the set up, but Elli at customer service sure helped. I was about to just disconnect the app out of frustration and she cheerfully helped me through. You saved a customer Elli!! Awesome. Update: My customers love this! They are earning points and spending them. I like that during special events I can offer double points and manually give my customers their double points with a big thank you. This is a MUST HAVE for me! Thrilled with it. Update 1/28.17 I have been using the free option and here is the problem. The first upgrade is at 500 customers signed up and it is $60.00 per month. That is too expensive for me. Too big of a jump. There needs to be one in the $30 range. And, I find that people sign up and get their 200 points and then become inactive. I want to remove those people until I can afford this app but the sign up dates are inaccurate. Sweet Tooth, I am looking for another app because I'm almost to 500 customers. I hate to go, but what else can I do?

After having a difficult time installing this app, I finally got it installed. I sent out three emails. None of them had the remarketing they were supposed to have but they are pretty. I must have inserted the snippet into liquid incorrectly. I also could not get Klaviyo to integrate with my theme by Pixel Union. I could not get my home page newsletter sign up form to work as Pixel Union does not support Klaviyo. I asked Klaviyo for help via email and the response what that I need an account with Klaviyo to get help! So, I canceled my account and deleted the app. Going back to Mailchimp. All I needed was some help people. I am not going to pay these huge prices and only get part of a service. Really disappointed that I wasted so much time installing this app only to not have it work well and not have the support and help from Kalviyo that I needed.

Amazing! First of all Lucas is the Master! He is so knowledgeable and helpful. He helped me export my old wishlist to his so that my customers would not be mad at lost wish list items when I switched over. I am so pleased! Great service. And then there is the app. It looks great and the data is outstanding. I can see what is being wished which helps me with pricing and being a better buyer. If I could give more than 5 Stars Lucas and this app would get 100 stars!

Very effective app. I will not be without it from now on. It was the missing piece of my advertising puzzle. Customer service is awesome. Love!

This will change your business life!!! The best app ever. I am now starting to understand my customers more than ever. Highly recommended! I am only 4 days into the trial and I will be signing up today.