kadoonpro
Saudi Arabia
Reviews (20)
Timely and responsible support team. Kudos to Jocelyn for supporting me throughout the implementation
I have a great experience with this app and the support team is very responsive at any time.
The app is really user friendly and the support team was very quick to address my challenges. Kudos to Selina for guiding me through the app.
The application fits my needs 100% now after having a great conference call with ISLAM their support agent. we scheduled via Calendly and he came on time. it was so productive and he fixes now all my problems. but I want to give 5 stars to the support agents during the past 5 hours that helped me to find a close solution to my needs they are still online and active not like others they just disconnect. I really appreciate the great time and support they did and they really deserve 5 stars for that.
Developer reply ·
Thank you for sharing your experience with the MultiVariants - Bulk Order app and our support team, specifically your productive conference call with ISLAM. We're delighted to hear that, after the call, the application now fits your needs 100% and that ISLAM was able to fix your problems effectively. We appreciate your recognition of the support teams who have actively assisted you for the past 5 hours and remained online and active. Your 5-star rating for our support team is greatly appreciated. If you have any more comments or questions in the future, please feel free to reach out. We're here to assist you with any further inquiries you may have. Thank you for choosing MultiVariants and for your positive feedback!
I was literally waiting for this one year ago, and this was the reason behind many live chats with Shopify support center and there was no solution. only available one the advanced COD for Indian merchants only. and finally, now dream come true, i cannot believe it and the solution works amazing now with me and hiding the COD payment method if grand total above AED2000 this is super amazing thank you so much you made my day and helps our business a lot in the middle east.
Developer reply ·
Hello Mark, Thank you so much for giving us your valuable time and sharing a really nice review with us. Actually you made my day. We're glad we made your experience with us a great one and will be happy to help you again soon.
The application is working great with customers so far at the level the email reminders for points earning and redemption. Rowel showed me great support now even it's the weekend and the live chat team is amazing always here and ready to help. many clients i have, they love it and doing great so far with the business, totally recommended!
Developer reply ·
Thank you for sharing your thoughts with us!
This app really made my day and its a life savior since its integrated with Shopify so you won't have to worry about this survey and responses related to whom? its features and options are super amazing and really fit my needs and business requirements.
Not like wholesalify, these guys are so supportive, ROB followed up with me for 2 days and supported me in a very professional and accurate way and he saved my life since the app can apply a discount on the compare price things we want it in the B2B business and wholesale, I totally recommend the app and its working perfect with a specific customer segment in our customer database! Thank you so much, guys!
Developer reply ·
Wow I'm so glad to hear this positive experience!! I will definitely pass this feedback along to Rob :) Thanks for sharing! - Emily, Head of Support
This app doesn't work at all with discounts, collection, or products. if you want to apply for a product or collection and you want to check again it will not give the applied products and collections with checkboxes near. I talked to the support one week ago and collaborator access was granted: https://prnt.sc/Fz8IsePTqLay they didn't even log in to troubleshoot, I send emails to support, and always live chat opened daily no one even bother to reply!!! Shopify must remove this app from the app store, it's a waste of time and money, such a bad experience! Shame!!!!
Great and fast support, sometimes we faced an issue and the button was disappearing and our website is bilingual and the team directly showed up even on Sunday and helped us to fix the error. totally recommended! Thank you so much.
Developer reply ·
Thank you so much for your nice review!
JACK is an amazing supporter, he was always there on the live chat, I had a lot of customizations and requests and he did an amazing job for me. totally recommended, very helpful and always beside you as your backup plan.
Developer reply ·
Hi there, On behalf of VIFY Team, we would like to thank you for your review. Jack did have a great day reading this. Should you still need our help, feel free to ping us again anytime. Best, VIFY Team
Thanks, Joshua for the great and fast support. Video recording was so helpful and helped me a lot in my Shop since I install the loyalty recently. totally recommend and fit our business needs in Saudi Arabia.
Developer reply ·
So happy I was able to help! Thanks for leaving a review, we love seeing the global impact of Smile! 🌍 Glad I was able to help you set up your own unique loyalty program! 💸 Cheers, Joshua - Smile Team 🧙♂️
Sasha is a great person that supports morning/noon and night and even on Saturday night and Sunday and this is why she deserves 6 stars not only 5. totally recommended.
Jonas N. | Customer Support Executive is an amazing supporter and his dedication is much appreciated, in every problem and gap I was facing with the app, his team was directly jumping in and making my life easier. Great app for credit customers, place an order now and purchase late. totally recommended!
Developer reply ·
Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need. Cheers!
if you are a B2B company and need to hide prices for your products unless you log in and are in the middle east or Arab countries and RTL, you need to install this app because ADAM is a life savior and his support is super amazing.
The email validation field is the most important thing that no other app has. thank you, you saved our life and our business and the JUNK/SPAM and the loss of many email communication, you are the best!!!
Developer reply ·
Email confirmation for the win! Thanks for the great feedback 😊
I requested a million things and sent a million emails to Micheal, I thought he is going to block/delete me but he was always there, fully supportive and understanding of my tough situation and complicated requirements, I totally recommend this application as its doing a great job for me and has a lot in the future!!!
The support from LILIA is well noted and much appreciated. I was going with GTRANSLATE but when I saw lang shop and I saw the import/export functionality that allows me to test everything on demo so that I go live in an amazing WAY. I knew this is the best roadmap we are talking our project to, as we are a bilingual website and we should check all languages pre-GOLIVE not like GTRANSLATE said: AFTER GO LIVE!!!!!
Developer reply ·
Hello! Many thanks for your warm review. We appreciate your time! We are always ready to provide you with assistance regarding every question! :) Best regards, Langshop Team
James is an amazing supporter via live chat, he provided his number just in case not available via chat, the application is doing a great job by supporting clients, pop up for help, and auto-messages. it fits my needs. totally recommended.
Kartik is a great supporter, I had a bug and problem with the buttons overlapping over each other, he directly assist and fixed the problem. the app is doing a great job so far. totally recommended for dynamic inventory shops.