Clearer.io Address Validator
by RoboTurk · launched
View in Shopify App Store ↗Reviews (196)
Osmand has genuinely been such a huge help, personally, I followed everything he suggested, he sent me videos, walked me through each step, checked in along the way, and answered every question I had. Honestly, within just a little while, I was able to get everything sorted, and I feel like I'm getting so much more out of this application now. Thank you so much, Osmand
App works great and helps save time for our customer service.
Developer reply ·
Thank you for your 5 star review! We're glad you're finding that our address validation app works great and is saving time for your customer service team. We're also glad to hear that chat support has been very responsive. Thanks again!
Osmand did a great job answering all my questions. We are now using Address Validator across all (4) of our Shopify stores. Great app... great team!
Very useful app. Our 3PL warehouse can't accept more than 55 characters for the address line 1 field — with this app we can limit the characters and show a custom error message. Additionally, we're starting to ship more internationally and found some city addresses can't be longer than 30 characters. It's not possible to limit the city field independently, but the app developer quickly added this for our convenience. The support has been very top-notch!
App has worked great for us. Support has been outstanding. We had an issue with some malicious code that we thought was related to this app, but they helped us determine exactly which other code was causing the problem. Don't think I have ever had another app company help us out when it wasn't really their problem. Would definetly recommend!
Great experience! Osmand helped me and he was very helpful.
Support is fantastic. I had an issue I needed to be resolved promptly. Osmand from support E-mailed and guided me towards a solution within 5 minutes. Quite impressive.
Osmand is very helpful and quick to resolve any questions, providing easy directions for us to follow on updates we may need - with the ever changing technology, APPS, etc - we find there is always updates we might not realize and we find there is a quick resolution we are able to implement --
The app works great and customer support is efficient. We have quite a few "address" problems, and when we do the app works fine!
Developer reply ·
Thank you for the review and glad our customer support was able to help you quickly and efficiently. Great to hear that the app does come in useful when needed!
Very grateful for their support team who reached out to us proactively regarding an issue with our implementation. Great support overall, timely responses with detailed instructions and custom data pulls when requested. App is easy to install and works great so far with Checkout Extensibility.
Developer reply ·
We are very proud of our support team! Thank you for your review.
Needed assistance with setting up a factor on our account/plan to move forward with an UPS integration, chat stated 15 minutes or less. Someone joined within 5 minutes and immediately solved my matter and gave clear, simple and great instructions ! Thank you so much.
Developer reply ·
Love to hear that! We take a lot of pride in the support we provide. Thank you for taking the time to write a review, it means a lot.
Happy with the app, works well for us. Useful for some of the customizations we need and great support.
The price is fair for the amount of money you avoid losing on Shippings with errors. They have detailed video documentation which helps to solve the problems very fast, and the best thing is the support (Thanks Osmand) I don't know how they do it but the answers are very fast and with precise instructions.
Address Validator offers customizable settings and rules to suit your specific business needs. Whether you're shipping domestically or internationally, selling physical products or digital goods, the app can be tailored to fit your unique requirements, providing flexibility and peace of mind.
Their support team has always gone above and beyond expectations when diagnosing unexpected issues that and helping our team understand how to use their product most effectively. My one wishlist feature would be some sort of A/B testing that would allow us to measure the impact of address validation on checkout.
Osmand was really helpful in answering all of the questions I had! Great customer service and very knowledgeable in all things about the app.
Saves us a ton of customer service work.. great app. Support is immediate too. Highly recommend
Been using this app for years - works well and support is quick and helpful.
Developer reply ·
Thank you for being a long-time user of our app....5 years!! Glad you see that the app works well and that our support team is quick to jump in and help out. Please let us know if there's anything else we can help with.
Good app that helps correct address errors. This saves us a lot of time, work and money. The support was quick, very friendly and solved my problem accurately.
Developer reply ·
Thank you for the 5-star review, we really appreciate it. Glad to hear that our address validation app helps save you time, work and money. If you need any additional help, please let us know! Thanks again!
Good functionality and customer support. The app stops customers long enough to have them review their shipping address which saves our customer service team a mountain of work adjusting orders.
Developer reply ·
Thank you for taking the time to leave a review and share how the Address Validator Plus app is helping your customer service team. If there's anything else our support team can help with, please let us know! Thanks again!
We've had this app installed for not even week and we are already extremely impressed. Works exactly the way it says it does. We emailed customer service with a few requests for changes to the app and they replied the same day and made all of the requested changes. Excellent service . Highly recommend!
Developer reply ·
Thank you for taking the time to leave a 5-star review for our Address Validator app! Glad that you are finding value in the app right away and it's good to hear that our support team was able to make the requested changes so quickly. If there's anything else we can do to help, please let us know.
Address Validator Plus was easy to install and easy to customize. I had a quick question regarding our checkout, and Customer Support was there to quickly answer my issue. Highly recommend
Developer reply ·
Thank you for your 5-star review! We're very happy that our customer support team was quick to help answer your questions and fix your issue. We really appreciate your recommendation of the Address Validator Plus app to other Shopify merchants!
Not only does this app help prevent failed deliveries, but their support is so quick and helpful! Thanks for your help, Osmand!
Developer reply ·
First, thank you for being an Address Validator user for 3 years! Second, thank you so much for your 5 star rating! We are glad that our app is making it easier to prevent failed deliveries, and that our support team was helpful. We really appreciate your feedback!
I had an issue and contacted their customer service. They were very helpful especially Osmand who helped me at that time. He answered all details and fixed up all problems. I highly recommend this app to other customers!
Developer reply ·
First, thank you for being a user of Address Validator for 4 years! Second, thank you for the 5 star rating and for sharing your wonderful experience with us.We appreciate it! Our team is always available to assist with queries and we are glad to hear that Osmand was able to help you with your issue. Thank you for the recommendation as well!
The app was very easy to integrate and the support team was very helpful in troubleshooting a few issues I had.
Developer reply ·
Thank you for taking the time to leave us a 5-star review! We're happy to hear that you found the integration process to be straightforward. Our support team is thrilled to have been of assistance in troubleshooting the issues you encountered. We appreciate your support!
Easy set up and easy to use! We use to format customer addresses and prevent extra long addresses being rejected by couriers. Very helpful customer service team too!
Developer reply ·
Thank you for leaving us a wonderful 5-star review. We're happy to hear that you found the set-up process easy and the app itself easy to use. It's great to know that Address Validator has been helpful in formatting customer addresses and preventing the rejection of extra long addresses by couriers. Our customer service team is delighted to have provided helpful support along the way. Again, thank you for the review!
Simple and easy to set up. Has made simple address mistakes our customers make go away. Really great support team as well! They helped us streamline our automation and provide increased security.
Developer reply ·
Thank you for your amazing 5-star review of our app! We're delighted to hear that you found it simple and easy to set up. It's great to know that the Address Validator app has effectively eliminated the simple address mistakes made by your customers. We are thrilled to have helped you streamline your automation and enhance security measures. We appreciate your support!
The app is very powerful and is full of useful features. Additionally, when we needed some support, Osmand was very helpful and gracious, and that is very much appreciated. Absolutely recommend this app for all stores.
Developer reply ·
Thank you for your 5 star rating! We are so pleased that you find our address validation app powerful and filled with useful features. We also appreciate your kind words about the support team- they truly take pride in offering exceptional customer service. Thank you again for your amazing review and recommendation!
This app is very functional and helps our customer service/operations team save a lot of time. Their support team is great and was able to handle our requests very quickly. Highly recommend!
Developer reply ·
Thank you for your 5 star review! We appreciate your kind words about the functionality of our address validator app and the quality of support our team provides. Thank you for your glowing review! If there's anything else we can help with, please let us know.
App works great and helps save time for our customer service. Chat support has also been very responsive.
Developer reply ·
Thank you very much for your 5 star rating! We are glad that our address validator app works great and helps to save time for your customer service team. Thanks for mentioning that you find chat support to be very responsive. If there's anything else we can help with, please let us know.
The Support team is great with quick response. They show the instructions in detail with the screenshots so the concern is solved quickly.
Developer reply ·
Thank you so much for your 5-star review! Glad that the Support team was quick to respond and that you found our instructions and screenshots helpful. If there's anything else we can help with, please let us know.
Very helpful and supportive team. Address Validator is working really good and is saving our time from calling customers and confirming their addresses.
Developer reply ·
Thanks for the 5-star rating! We are so pleased to hear that you find our team helpful and supportive. Glad to see you are enjoying the time-saving benefits of Address Validator. Please let us know if there's anything else we can help with.
The app works out of the box and saves us a lot of problems when it comes to errors in shipping addresses. There are a lot of options related to what type of shipping address you permit so that is great. I wish the interface was easier to figure out... It's a bit of a weird UI and can be hard to customize because of this. But they have great and fast customer service so if you ned help they are ready to serve you.
Developer reply ·
Thank you for the 5-star review! We're so glad that the app works for you out of the box and that you appreciate the variety of options related to the shipping addresses. We will continue to work on improving the interface, and please reach out if you need any assistance - our team is here to help you!
The app is amazing, especially for those out-of-area places and the staff is extremely helpful. Highly recommended.
Developer reply ·
Thank you so much for your 5 star review! We are delighted you found our app amazing, especially for out-of-area places. Glad that our support staff could be extremely helpful for you. We are glad that you have such a positive experience and recommend us! If there's anything else we can help with, please let us know.
I helped but it just have limitation on which countries the app will not work, I hope they can work this out in the future.
Developer reply ·
Thanks for your review, we're constantly working to add more countries to our list of supported countries and ensure that our services are accessible to everyone who needs them. If you're curious about which countries we currently support, you can find a comprehensive list on our support page here: https://support.apphub.com/en/articles/6294129-what-countries-are-covered Thank you again for your feedback and support. We look forward to continuing to serve you in the future.
Easy to use and has helped us immensely with incorrect shipping addresses. I'd highly recommend adding this plugin to help customers out with verifying correct shipping addresses.
Saves us a lot of wrong orders. Was surprised that Shopify didn't have this feature built-in, but glad Address Validator provides it.
Very supportive team, (particularly Osmand) that helped me work through an issue very quickly and we were able to resolve. Love how you can customize the app colours and theme to match your store, even for the basic Shopify version.
Great app and time saver. If you're busy and you've had orders returned for simple address errors, you know what a time and cost saver this app in. Great support as well, had a few questions and they were rapid and helpful. Highly recommend this for your shopk.
Love! Very helpful in preventing charge backs on incorrect shipping address. We are a small family owned business so every cent we can save is extremely important to us.
Great app for address validation. Also, they have fantastic support - which you can't say for most apps. Thanks y'all!
Wir haben gerade begonnen die App zu nutzen, aber meine bisherigen Erfahrungen waren großartig, auch der Kundenservice ist super schnell. Wir haben sofort Geld gespart und unzufriedenen Kunden vermieden. Wirklich zu empfehlen!
Just started using the app, but my experience up until now has been great, also great customer service.
1. Use in Canada cause too many unnecessary notification, 2. The changes made after the order placed, which mean the order notification email from Shopify store, doesn't have the changes. 3. After every order, you need to login to the store to see the correction. After great support from "Address Validator" team my issues resolved to my satisfaction, and I am changing my review to 5 stars
Thank goodness for people who respond on chat and not bots when you have a question or a problem. We thought we needed to fix a few things so we paused the app. We are not getting notifications when an address is updated because we use the initial email notification for orders from Shopify and do not realize something is wrong with an address right away, the support person helped me to make sure we would receive the right notifications and not too many.
REALLY Great support!!! Wish all apps could be that way. We just installed it and was already working before I was done talking to support.
The app does what it's designed to do. Only if there are several mistakes in an address at the same time (especially fields too long AND a missing street number at the same time), then it's only correcting one of them (in this case the too long fields). But that shouldn't happen too often, it looks like this app will reduce our manual corrections by 99% or so, that should be fine. They have the most amazing and fast customer service btw. They pushed an update for a problem with suppression of the address_2-field for me within minutes.
Customer support was very helpful. They showed me how to add their snippet even when the theme didn't have checkout.liquid available. They also assisted with putting limitations on shipping to non-contiguous states and locations. Very helpful.
I needed this app in order to oblige customer to put a valid address and it works perfectly. No more manually rework after the order is placed. Great support team and very reactive. A special thank you to Wilson who was able to answer all my question!
We were looking for some help in reducing USPS lost orders and wanted an app that sat BEHIND the checkout so that it didn't impact our conversion rate. Address Validator did exactly this and we're very happy with the service, support, and customization options. Highly recommend for any high-volume stores looking to minimize customer support inquiries for "where's my package" :P
We always lost countless hours correcting addresses and following up with customers to get any missing data. Since we installed the app I am happy to report that from all our orders in the last 2 weeks (about 400) only 1! still had an error. And this was because the customer refused the suggestion of the shipping address validator. We went from 20-30% faulty address to 0% address errors overnight! :) I can highly recommend this app for addresses in Belgium and the Netherlands. It is also a beautifull combination with iPacky and MyParcel to auto print the corrected shippinglabels automatically in the flow from your order picking without any errors.
Great app and great support. On high volume order it makes a difference to avoid wrong delivery or returned packages when possible thanks to this app.
Great app I love, it's super useful. it does help a lot and lowers the rate of wrong addresses. I've used it for a few months already.
Getting validated addresses makes customer service so much easier, we aren't chasing up undeliverable orders and it saves us time and money.
I've been using this app over the last nine months and it has become a must have for any Shopify store. I can't even begin to calculate how many addresses this app has fixed. Get it now and save yourself shipping headaches later on!
We initially got Address Validator because so many of our packages would get denied by USPS due to the customer not inputting their information correctly; however, this has eliminated that significantly so we would highly recommend!
Had an issue with an error I received and quickly found the root cause with the help of the support chat, very handy when you need it!
The address validator provides a pretty inexpensive way to save your time and energy calling customers who left invalid addresses or avoid losses from undeliverable packages. Customer service is very prompt as well.
LOVE this app! UPS and FedEx charges if they think the address is entered incorrectly. This app saves us a lot of time from manually validating each address. It can add the 4 digit extension to the end of the zip code. Corrects the formatting of the address. Checks to see if an apartment number was left off of the address. It can also tag the order as residential or commercial. It works with a pop up on the order conformation page so it’s optional for the customer to click. It does not interfere with the purchase process. Support was fast to reply and answered all my questions. I would say this is a must have app for all stores.
Simply amazing app! We've recently allowed for international shipping and the coverage that this app offers for correction is amazing for our business. Not only is the application super useful for our customers, the support we've received is prompt and detailed. Can't go wrong with Address Validator!
We've been using the app for about a year now. It's been extremely helpful and we had zero issues implementing it. We'd absolutely recommend to other small business looking for an address verification solution.
Super easy to use and it's been great allowing our customers to correct their own address while placing the order. This helped us get around a disappointing lack of address validation functionality in NetSuite and ensure that our customers get their orders to the right place.
Developer reply ·
Glad we are able to help - please reach out if you have any suggestions for new features!
With being a D2C company that sends hundreds of orders everyday making sure that every customers address was typed in correctly is very important. We used to have to spend more than we pleased to correct mistakes made by our customers but with this APP, corrections have gone to nearly 0% and it has saved us a good amount of time that we can now put elsewhere into growing our business. Highly recommend the app. It's simple and does exactly what it says it will.
Developer reply ·
Awesome! We just integrated with ReCharge to validate shipping addresses on subscription orders as well. Check that out and let us know what you think!
We have "Shipping Address Validator" integrated into our Online Shopify Store and it has been incredibly helpful - prompting customers to verify or edit their address (that may be flagged as incorrect in the system) has saved us money and time related to Return To Sender packages. We're hoping ReCharge and Zipify soon offer integrations as well so addresses entered on all of our checkout platforms are monitored by this dandy app. Update: Shipping Address Validator is now integrated into ReCharge checkout and our team is really thankful and humbled that our concerns were heard and a solution was made within just a few weeks! Thank you!
Developer reply ·
Awesome! The integration with ReCharge is now ready :)
This app has saved me from having to send separate emails to customers which has been an ongoing issue. It's really streamlined our fulfillment process!
Developer reply ·
Woohoo!
This app is the best available address validator on the shopify store today. It works consistently and reliably, and support from the team is rock solid. If you are intimidated by all of the awesome options, don't be afraid to reach out to their support team, you won't regret it. Would absolutely recommend to others.
We have been paying additional shipping for a lot of orders because customers forget to add their apartment/unit number to their address details and this app has been really helpful with it so far! Great app. Just as a clarification to people wanting to download the app -- This app doesn't actually verify the address during the checkout phase since there are security limitations to editing the checkout.liquid file... But this app does a great job with verifying addresses by verifying at the thank-you page. It's still really effective, especially verifying that customers have entered a unit number. Another great thing is that you only pay for customers that converted this way, and you won't pay for customers that abandon once they reach payment information. Only $0.03 per order is 1000% worth it!
Developer reply ·
Thanks for the feedback! Unfortunately, it's only possible to have the app load during checkout with Shopify Plus due to the platform limitations. We'll reach out if anything changes.
Great for handling weird shipping issues. They were able to do everything we wanted, like blocking non latin characters and not shipping to german shipstations. Great helpful customer service too.
Developer reply ·
Thank you for the kind words! Please reach out if you need anything else.
This is a wonderful app and it helped us in so many ways. It helps us not to get PO boxes to ship to as we don't use the US postal service for shipping. When we were not shipping to other countries it gave a much more clear note to the customer about what to do to get in order to their country. Shopify's note to the customer is simply, "Cannot be shipped". The app also puts figuring out a proper address on the customer without being difficult. Otherwise. we'd have to call the customer every single time and try to get that figured out together. It has so many other features that you don't realize you need so if given the opportunity you should at least try it for a couple of days to understand what you're missing.
Developer reply ·
We're super happy that the app is making your life easier! Please reach out if you have any questions or suggestions for new features.
We get hundreds of orders per day and with the volume comes a lot of incorrect addresses. It was taking my team hours of work reaching out to each customer to correct and confirm shipping addresses. This app probably solved at least 80% of the headache.
Developer reply ·
Awesome! Please let us know if there is anything else we can help with. We are constantly improving the product based on feedback from awesome merchants like you.
Early days for us with the app but the initial indications suggest it has been a good addition for us. We have had a number of issues with EU customers getting confused with address formatting in our Shopify checkout and this has resulted in carrier returns. We have also been able to block pack station delivery addresses which has been helpful. So far so good. The guys at Roboturk were very helpful in guiding us through the initial set up.
Solid app. Great interactions with the team including quick fixes to recommendations I made. Thanks!
This app has been a great addition to our site! It was very easy to setup and has worked flawlessly. We downloaded it primarily for address corrections but then quickly realized it's full potential with blocking PO boxes and other features that we were able to utilize. We recently ran into an issue where our shipping script wasn't working properly in conjunction with the app and reached out to their team for support. They wanted to understand what we were trying to achieve with the script and we explained that we have had several problems delivering to Highway Contract (HC Box) addresses. They ended up adding the feature to not allow Highway Contract Route addresses in their app and this was implemented on the same day! Needless to say, we are very happy with this app and company!
This is my favorite app! And sadly I forget that I even have it because I'm not having to deal with googling addresses, and I completely forget that was even a problem at one time. It's also inexpensive - which is another reason I forget that I have it. It's saved me so much time over the past 2 months. I wish I had known about this app when I first opened a year ago!
We do not ship to PO Boxes, and it was almost impossible to get that message through to customers! This has saved us a huge amount of time and frustration in outreach to PO Box holders, and has made a huge difference in the accuracy of our address collection.
5 stars from AlarmSystemStore.com A key app that everyone should have as it will save you $ from expensive change fees from UPS. Customers often mess up their address or input a wrong zip. This adds a layer of protection against that getting to UPS who will automatically charge you an expensive address change fee. My interaction with support has been above and beyond as well. Great app and responsive support!