Tulsa Body Jewelry

This app has been a great replacement for Stocky. Support is helpful and faster to respond than any other app I've ever used.

This app has everything we required at a fair price. I've received great support and migration assistance. Aster has been very helpful answering questions without delay and addressing the little details. I've sampled almost every loyalty app in the Shopify store and I think we've finally found a home. UPDATE 6/23/26 Customer returns and exchanges are a mess every time. One of our customers cancelled their order this morning and the rewards points still have not been refunded five hours later. They're waiting to place a new order until they can use those points so now we're stuck. I'm beginning to regret this app, but I'm not up for another migration (yet).

Support is non-existant

Lots of effects to choose from. It would be very cool if you could restrict an effect to product pages with a particular tag. The price can't be beat.

My head will explode if I have to watch that skateboarding owl again.

This app makes my life easier. Support was quick to help me with installation issues and styling it to match my theme.

This has been a really useful for our unique navigation needs. It takes some work to figure out and set it up, but worth it. We recently changed themes and Chris has given us excellent support! Again helped us with a quick fix for an issue we created.

Support has been more than helpful. Helen Do has been proactive and contacted me out of the blue regarding an issue that I wasn't even aware of. She produces easy to follow videos to illustrate fixes. Outstanding.

I've been very happy with the design and function of both wishlist and customer account apps. My customers are getting a more personalized experience. The support staff has been extremely responsive and accommodating, adjusting all the little details that make it look professional. They helped me to quickly resolve issues with the migration of our wishlist data from another app. I highly recommend Froonze.

I would not recommend ShipStation. Customer support is terrible.

Support can't tell me why the total sales in one county do not equal the sum of sales in three cities located within that county. I'm just getting cut and paste replies that suggest I should inquire with my state's DOR. My return is being flatly rejected because of their faulty calculations. How could the state have an answer for Taxjar's unacceptable numbers? They've basically shrugged their shoulders literally telling me that Taxjar uses 'lots of tax logic'.

Terrible experience trying to migrate my existing QB data. Don't listen to the sales people that will tell you how simple and automated the process will be. Two months later I'm doing it all myself the hard way. The hardware is all Apple so be ready to replace everything if currently a PC user. It's just like the regular Shopify platform in that several basic and obvious features are lacking and might only be overcome with another app. Want to save a customer cart in POS and later open it to complete the sale on a different pos device? There's an app for that. 1st Update: I am a pro subscriber and know I can save the cart on one POS device, but it's not possible to reopen that cart on a DIFFERENT POS device. 2nd Update 8/21/2024 Shopify POS still sucks. During POS transactions we are creating customers and they are immediately dropped from the sale. I try to add them back to the transaction, but it can't find them. We try creating them again, but get the error message that the email already exists. So the customer exists but can't be found when wanting to add them to the sale??? Shopify support says this is a known issue and to just create the customer first. Previous support gaslit me into thinking this was some unique issue and wanted me to provide VIDEO of it randomly happening. It's not the first time support has run me in circles only to find out that it's actually a known issue.

Support has been very responsive and helpful with minor issues.

We had a small issue with our order template and Vanessa gave me the most attentive, detailed and dedicated support that I've ever received. I'd give ten stars if I could. Thanks!

This app is garbage. I'm getting regular complaints from frustrated customers with inaccurate reward balances. Customer balances don't match the activity shown in their account. I'm definitely looking for a replacement at this point.

Our previous related products app was terrible. Limited customization and terrible recommendations unless we set them manually. I had no idea how badly it was dragging our site speed until I swapped it for Also Bought. I takes a little figuring out but my recommendations are all set to auto. The Also Bought support team was quick to help me with a couple minor details and got them perfect.

After my hard rive failed unexpectedly, I needed help restoring my computer and received immediate assistance.

My site was having some issues that apparently weren't the fault of Judge.me, but Louis Estrada still checked into my question and fixed the issue for me anyways. I've been very happy with this app and support.

Great support. I had a couple issues after install, but they were quick to respond a had each issue fixed within 24 hours.

We found this to be the most useful curbside app available. I would love the ability to customize it a bit more, but I'm sure any shortcomings are due to limitations of the Shopify platform. I'm giving a hearty 5-stars because I broke the app the morning just tinkering around. Ali responded to my support email within minutes and had it quickly resolved. I don't think we had one customer affected by my careless error. Thanks!

Update 11/23: It was briefly fixed when it allowed me to update payment but started treating me like a stranger this morning. It behaves like I've never signed up even though I've presumably paid for the next month. I have a backlog of return requests that I can't access. My customers are angry and I feel humiliated. Support is severely lacking. It looks like this whole issue started around the same time they rolled out a bunch of updates to the app. Could someone please fix my issue??? Original post: We used this app just fine for a couple of months until my credit card needed updating. When I enter the app, it prompts me to select a plan which is all fine. When I consent to the charges I get declined and informed that I need to update my payment. When I click the update payment link, it circles me back to select a plan. There is nowhere to update my payment info. I've tried explaining this to support and they would rather assume I'm an idiot that simply can't navigate their website. I've been trying to get help from support for a week now and maybe there's a language barrier? I simply would like to update my account... make a payment and resume the service. Can someone help me resume active customer status please? I have many annoyed customers right now.

Had some problems with the initial setup for my theme, but support was able to work it out!

A very useful app and responsive support team!

Stock Sync solved a huge problem for us and was the only affordable solution for keeping a massive inventory like ours up to date!

I paid the $300+ to fix my site speed, but that really seems like a waste of money if my site continues to fail your own analyzer test. I understand that you blame shopify for limiting what you can do, but maybe you should be more upfront about it. I don't think many people would pay for this if they knew that all the problems wouldn't be resolved. Telling me that the remaining issues are insignificant just doesn't wash... What you're telling me is that I could have come to you with a perfectly optimized website (so much as Shopify allows) and your analyzer would still recommend the paid service. The only function of the speed analyzer is lining up business. The checklist of tasks performed is so incredibly vague that I doubt it varies at all between clients.