Pretty Fireplaces

Great app for managing customer service! I really like that you can connect multiple email addresses and social email channels and see all the incoming messages in one place. The app has a very nice help center with searchable FAQ's that can be displayed on your website and in the chat. Chat is included also and comes right into the same Reamaze inbox. You can also set up different chat triggers to engage customers. You can have multiple users, assign messages to them, set reminders to follow up and add internal notes to messages. Another cool feature is that Reamaze syncs to your Shopify and pulls up an order information that is displayed on the side and you can even cancel or refund orders right from the app. There is so much you can do with this app and their support is very responsive and attentive to your needs. Plus my VA loves working in this app! Highly recommend Reamaze for customer support management!

We have been using this app for about 6 months and love it. It is a great collection filter app and it keeps improving. Customer support is 5 stars and very responsive. Recommend

Just set up my 1st 3 feeds after watching a 3 minute instructional video and it works. Only tried manual file upload so far and only ran it once. Will update later if there are any issues.

A good app to have and check in with every once in a while to make sure that your store is running correctly in terms of SEO and speed. We purchased a speed improvement from them and Fabio was very thorough and did a great job improving the loading speed of our Shopify store.

Privy makes setting up email signup forms quick and easy. No coding needed. And you cant turn it on or off with a click of a button (unlike Klaviyo popups for example). Updating the actual popup is easy, so you can change it up depending on promotions you run. Love integration with Klavio and ability to sync it with different lists you have in Klaviyo account. The free version has enough fo a basic email popup and the pop-up feature can be disabled too since google penalizes for that now on mobile devices. If you want to keep the pop-up on desktops but disable on mobile devices you will have to upgrade to a paid version.

Cool app and outstanding customer support! They customized the look and placement of "add to wishlist button" for us at no extra charge.

Good app. Very easy to install and use. Plus they have a mobile app which is the most important feature for us. Chatting with customers on the go is easy with this app. Recommend! ;)

Does what is says, easy to install. We use it for our FAQ page: https://modernblaze.com/pages/faq

Great app. Easy and fast way to upload Shopify products to use for Facebook Dynamic Product Ads.

Great app to increase customers' trust. Easy to install. Looks good. Free.

Installed this app after we had a case of fraud. It adds another layer of protection and helps to check suspicious orders. It also rates each customer and sends email alerts when the score is below certain recommended number. Must have app.

Useful app. We installed it a few months ago and linked it to our email confirmations. It greatly reduces customers inquiries and also lets our phone support people look up orders when the customers call in.

Very useful app. Helps to keep customers updated on the status of their shipment and reduces the number of inquiries. 5 stars!

We've been using Yotpo for about 2 years and haven't had any problems. They even helped to mark up the content so that review stars show up in google search. Customer service was on point any time we needed them.

Very happy with Klaviyo. They make it easy to create beautiful HTML emails. We are still using a free version, but the list is growing pretty fast, so we might have to switch to the paid version pretty soon.

Wanted to leave a 1 star review, but changed my mind. Here is why: Installed the app about 2 weeks ago, paid $25 for their installation because I didn't want to waste my time figuring out their installation tricks - not very straightforward. After the app was installed I started testing it and discovered that the design of the popup didn't match the style of my store and it was not easy at all to change the button colors etc., fonts, text colors etc. I also discovered that a "No, thank you" button was missing. Googling and searching through their FAQ didn't get me too far, so I created a support ticket. The support team is pretty responsive, but was not helpful at all from the beginning - they kept giving me some guidance that was vague instead of fixing the problem. The result - several hours of my life wasted. At that point I wanted to give this app a 1-star review and uninstall it. However, the problem was finally solved. After I got completely frustrated, I reminded the support guru that I paid for installation and asked him to just fix the problem. And he did. It's a good app, they just need to make the design part easier and stop assuming that everybody knows how to code.

Great app! Absolutely love it! We have been using it on our store for almost a year now and can't complain. Easy installation and great customer support. 5 stars!