← Apps

Bespoke Shipping

by MZL Solutions

View in Shopify App Store ↗

Reviews (150)

★★★★★
Shopify

Excellent app! Min has been amazing and helped us fine tune our shipping. Highly recommend!!

PetNetwork · About 2 months using the app
★★★★★
Shopify

We've been using the app for 3 years now - I wrote a review saying how great it was when we first set it up but I just wanted to write again to say how fantastic the support is. Min is always quick to get back to us and is so helpful - if something isn't working, it's always been because I have set it up wrong and didn't know how to do it. Min takes a look, finds the problem and either puts is right or tells us how to do it ourselves. Top notch!

The Wasabi Company · Almost 3 years using the app
★★★★★
Shopify

Excellent support and solved a long standing problem I had with different shipping groups pertaining to wholesale and retail. WIll use this app a long time I'm sure. Also loads fast enough for a 3rd party app.

Tea Life · 3 days using the app
★★★★★
Shopify

This app has delivered on every request I need and it is largely due to the excellent design of the app and wonderful customer service that comes it. If I could give them SIX stars I would, it's a fabulous app!

Reno Spares · 29 days using the app
★★★★★
Shopify

Without a doubt the best service in the business. The app works extremely well and handles our complex rules with ease. Min has been nothing short of extrordinary support wise. Can't recommend enough.

Quest Outdoors Australia · 9 months using the app
★★★★★
Shopify

Great! Great! Great! Wow, Completely satisfied with their efficient customer service a ability to solve my complex shipping needs. I have recommended their services to all my associates. Great App! (2021) Updated Review (2025) It’s now almost five years since my original review, and Bespoke Shipping continues to deliver the same level of excellence that impressed us back in 2021. Their support has never wavered. As our business has scaled and our shipping requirements have become more complex, their team has consistently stepped in with fast, accurate solutions that keep our operations moving without interruption. What sets Bespoke apart is their long-term commitment. This isn’t just an app; it’s a partnership. They understand advanced shipping logic, real-world ecommerce challenges and the importance of reliability during high-volume periods. Every time we’ve needed them, they’ve been there with precise execution and professional guidance. After years of working together, Bespoke Shipping remains one of the most valuable components of our tech stack. If you need a system and a team you can depend on, they’re the benchmark. RF – CEO, The Closet Inc.

The Closet Inc. · About 7 years using the app
★★★★★
Shopify

The best shipping app I have ever used. I have been running ecommerce for over a decade and tried many different solutions, but this is the only one that has worked really well, has a lot of flexibility and gets accurate shipping quotes. Our USPS quotes are exact to the penny. Once you understand how to set everything up, it is a breeze. We have ours setup for free shipping on some products once the cart value hits a certain level, other products can never ship free due to their size, we have special handling for international orders, etc. But the life saver is knowning how many products will fit in a given box size. We have about 2000 skus and 30 different box sizes for our normal shipping. We sell things that are tiny, and some things that are too large for USPS. This app handles them all easily. Service from the company has been great when needed, but we have not needed much. Mostly just nice to ask them a quick question now and then. If you ship a range of products, then you need this app. It will take a while to setup all of your data, but it is well worth it.

Aloft Hobbies · Over 3 years using the app
★★★★★
Shopify

Funktioniert perfekt und ist sehr leistungsstark, genau das was wir brauchen.

apohealth - Gesundheit aus der Apotheke · Almost 2 years using the app
★★★★★
Shopify

Great app and great support. Thank you especially to Min. I had to set up various rules for my shipping and they were always quick and effective in supporting.

Fifo Store · Almost 5 years using the app
★★★★★
Shopify

Bespoke Shipping offers an unmatched level of control and flexibility; there’s nothing else like it on the Shopify marketplace. Support is prompt, knowledgeable, and reliable, and the pricing is more than fair for what you get. I couldn't ask for more!

Flooring Market · About 6 years using the app
★★★★★
Shopify

This app has been an absolute game-changer. Not only is it powerful and easy to use, but the support team is exceptional. They respond quickly, are incredibly knowledgeable about both the app and Shopify, and resolve issues efficiently. What impressed me most is their patience—they genuinely take the time to help and answer all your questions without hesitation. Highly recommended!

24/7 Gym Equipment · 3 months using the app
★★★★★
Shopify

Honestly one of the best apps/add-ons I've used in my near 10 years of shopify. Brilliantly versatile, but if there ever has been a question, refinement, adjustment I've been curious about, the customer support from Min has been nothing short of amazing. Very knowledgable, always quick to reply and suggest viable ways of achieving what I'm thinking. Understanding and patient when I perhaps don't describe things very well with my somewhat limited knowledge at the best of times. Just makes the shipping side of things work how it should, and exactly how you want it to work, something very lacking in the basic shopify shipping configurations to say the least. Brilliant app, brilliant service from Min, highly recommend.

James' Home of Tone · About 7 years using the app
★★★★★
Shopify

Min is an absolute pleasure to work with. He's fast and effective! I would recommend bespoke shipping to anyone with complex shipping rate requirements.

juniors-cheesecake · 6 months using the app
★★★★★
Shopify

This app has incredible functionality and is perfect for our somewhat complex shipping - nothing was an issue. Min was EXTREMELY helpful in the setup. Highly recommend.

Pepe Saya Buttery · 8 days using the app
★★★★★
Shopify

amazing. my company ships out live and perishable food products that require fairly complex shipping rules. Min, from the support team was able to get everything sorted out for us in only a few days. I would highly recommend using Bespoke for your complex shipping needs.

Chesapeake Crab Connection Inc. · 7 days using the app
★★★★★
Shopify

The client support was effective and very fast, and the app works perfectly so far! I'm using it to upload shipping rates by zip code from a CSV table.

Developer reply ·

Hi there, We're a bit confused, we've been actively assisting you with all your queries and I believe they have all been addressed already? If you have any further questions, you can reach out directly via the email you have already been contacting us on. Thanks Min

Consolatio · 5 days using the app
★★★★★
Shopify

We've tried a few different shipping apps and this is hands-down the best. The support is the best I've experienced with any shopify app and the options to use either the Wizard to add shipping rates or the PHP editor to write your own delivery rules make it incredible flexible. Our delivery rates are complex to calculate but this app has made things much easier. Thank you!

The Best Backyard · 11 days using the app
★★★★★
Shopify

Great APP!

Flyachilles · About 3 hours using the app
★★★★★
Shopify

I cannot express how truly phenomenal the customer support we've received has been. Any time we've had an issue, even with the custom rates we had set up through the Macro Editor, they've been there to help. We've been using this app for our rates for at least a few years now and would 100% recommend it to anyone needing custom shipping rates for their store.

Turtle Lodge Trading Post Inc · Over 3 years using the app
★★★★★
Shopify

Who Gives A Crap has been using Bespoke Shipping to handle our shipping globally for about a decade now. I remember Min directly helping with the set up way back then, and I'm glad he's still being such a good steward of this thing. The killer feature is the ability to use PHP to write your shipping rules, which allows you to customize those rules to exactly what you need (but there's still a user interface for those who are less technical and want to use that to set things up). And of course the customer service is excellent, as you see mentioned over and over again in the reviews on this page. This app has done so much heavy lifting for us over the years, thank you so much Min!

Who Gives A Crap Australia · Almost 9 years using the app
★★★★★
Shopify

Support is great. App does as described and has allowed us configure are shipping costs more than you can with shopify out of the box.

INSPORT · About 3 years using the app
★★★★★
Shopify

Can't say enough great things about this app and the support. Solved major rate issues, customer service is incredible, great set-up and support. 1. We needed an app that would show rates based on customer tags only, and this was the only one I could find. All others wouldn't work because it also used addresses or names, but this didn't work if you had a customer account shipping to multiple addresses. Bespoke had a perfect solution for this that integrated with existing Shopify rates so my set-up was minimal. 2) Min is the most patient, communicative, and helpful person in the world -- walked me through my dev set up, then prod set up, troubleshot back and forth on countless emails and helped me get exactly where I needed to go. If you're wondering why every review says this, it's because it's actually true! Thank you so much Min for your help and for making such a great app!

Sun at Six · 6 days using the app
★★★★★
Shopify

Incredible support and very responsive even with a ~12 hour time zone difference. I would recommend this app just based on the outstanding support. The app does exactly what we need and precisely what was described.

Chit Chats Quebec Supplies Store · 4 days using the app
★★★★★
Shopify

App can be a little overwhelming to use but that's only because it allows you to do everything and anything! App support has been super helpful and quick to respond - shout outs to Min! Highly recommended App if you have complex shipping requirements.

Eagle Republic NZ · About 1 hour using the app
★★★★★
Shopify

Absolutely the only shipping app that would handle our complex shipping criteria. Relatively easy to configure once you take the time to understand how it works. And when you come up against a challenge, the support from Min was incredible. Weekday, Saturday, Sunday, support when we needed it. Would recommend in a heartbeat. We've been using the app for 4 years now and needed some support in making alterations and Min was fantastic, best app support I have ever dealt with.

JordansFireworks · Over 3 years using the app
★★★★★
Shopify

We were not able to estimate shipping costs before bespoke. We had to pack the boxes and then weigh them to enter info to ups and come up with a shipping charge. Each box is like a puzzle and they are all different. Many times boxes were packed and when it was a credit card customer their orders would sit in boxes while we chased down the payment. We were running out of space in the warehouse. For the bespoke app, we had to measure and weigh each of our products. Then bespoke stacks the items in our box sizes virtually and we can add the shipping charge and present the invoice to the customer. We don't pack the actual boxes until they pay. We still have to take a few minutes to go into the bespoke logs to make sure it is correct. Sometimes adjustments have to be made. This is a great app but you may need someone else to set it up for you. I told my daughter how I envisioned shipping and she found this app and did all the work to customize it for us. We have been using it since 2022.

Tula Hats · Over 1 year using the app
★★★★★
Shopify

I always forget to write reviews but I specifically wanted to here. It is a little complicated to use but that's only because it has such a broad range of ways it can be implemented. We've been able offer dynamic and complicated shipping options, something we never could before. For example shipping rates that take into account the number of products in a customer cart, something that had always been an issue for us, some larger orders only paying a minimal shipping before now. Highly recommend but give yourself time to understand exactly how it all works.

Linzi · 3 months using the app
★★★★★
Shopify

Lots of variables available and the team are amazing at creating solutions for difficult shipping situations, highly recommend they are friendly and professional, definitely the best app for CSV shipping rates.

EEP Company Europe · Over 3 years using the app
★★★★★
Shopify

12.13.2019 I was recommended this app during our launch phase and reached out to support to have some of our complex shipping requirements addressed. Min responded very quickly and has provided top-notch information and support through the entire process. Will continue to test the product volume based algorithm and it's accuracy but Min has already addressed some potential work-arounds if the generic algorithm is not working for our use-case. 1.4.2024 Just coming back to give update. Been using this app across all Shopify stores since we started. Never looked back. It is very customizable and powerful. There is a wizard to setup for standard needs, and if you need something not offered in the wizard, then you can dig into the PHP macro editor and do pretty much anything you need. Every single time I have reached out to support over the years, its always been the best support from any Shopify App. I am not one to leave many reviews, but thats how much I value this app.

Rubio Monocoat USA · About 4 years using the app
★★★★★
Shopify

Used this for over 3 years and we have absolutely no complaints. It's so good that I had forgotten it exists in my backend. Does its job perfectly. So much you can do with this app! We don't even use 10% of the functionality and still so happy with it.

RIBBONIZE · About 3 years using the app
★★★★★
Shopify

Amazing app and even better customer service. We had some very specific shipping requirements and I really couldn't wrap my head around how to set this up. I gave a brief (and probably confusing) explanation to Min and in no time at all Bespoke was up and running. I can't recommend this app enough if you have complicated shipping requirements!

You Knead Sourdough · 5 months using the app
★★★★★
Shopify

We have a long list of advanced shipping rules we needed to work with our wholesale app and our retail website and had a lot of issues finding a solution. Many other reviewers mention this app is difficult to setup and that's due to it's ability to manage multiple advanced shipping rules. I was a bit worried about choosing this app because there wasn't phone support but the email support we received from Min was second to none. He worked very hard to get our rules in place for us and only charged a very minimal fee to do this. They work 7 days a week and were able to get this all in place over the weekend for us. I'm very pleased with the app and service we received.

BedVoyage · 19 days using the app
★★★★★
Shopify

Just installed this app. Works great and customer service was fantastic. Helped every step of the way to make sure the app was installed and working correctly.

STORE TO DOOR · 1 day using the app
★★★★★
Shopify

Bespoke has been integral to the successful rollout of our website. We have a combination of small and large bulky items and BeSpoke has been able to help us with our specific requirements. The app has the structure and the flexibility we need.

HarkBBQ · 3 months using the app
★★★★★
Shopify

Have been using this app for over 4 years. It is perfect. Customer support has been excellent. Cannot flaw. If I could give 6 stars I would.

BRONZE SNAKE · Over 3 years using the app
★★★★★
Shopify

Amazing app, found it when I first began and haven't stopped since, it helps me calculate accurate rates for my customers, integrate my various couriers into one platform and create complex groupings based on my business needs. Customer support is always quick to respond and helpful in sorting out my issues big or small!

Chi Herbal · Over 2 years using the app
★★★★★
Shopify

The developer of this app helped us set up a system that covers several niche needs, and continues to provide speedy support whenever questions crop up. Highly appreciate the people behind this app. Update 2023/09/20: This app and the team behind it is still an absolute lifesaver for us.

Animate International · Over 2 years using the app
★★★★★
Shopify

We have been working with Bespoke Shipping for over 5 years now and I can't rave about their services enough! Min is always responds promptly, understands our business needs and makes very complex shipping solutions easy!

Pehr · Almost 6 years using the app
★★★★★
Shopify

The Bespoke shipping team are extremely responsive, provided amazing help from beginning to end and we had once of the best customer service experience of any app we have used on Shopify over the years!

Therapy Blanket · Over 1 year using the app
★★★★★
Shopify

Amazing app. All the other shipping apps don't have the flexibility that coding does and that's very limiting in most cases, as well as giving you work arounds for solutions instead of a straight one. You can achieve a lot with this app and would definitely recommend it if you have some coding experience. Unfortunately we've decided to change our shipping policies and we no longer have the need for the app, but I was able to do a lot of testing and it always worked like I intended.

Bobabuzz · 9 months using the app
★★★★★
Shopify

This is by far the best customer service that I have received in my 48 years of living! Min went above and beyond to set up our very specific (and complicated) shipping rules for specific customer groups. His communication was on point and shockingly quick. If you have complex shipping rates or just need help with this app, they are there for you and treat you like a VIP. We tried 6 shipping apps before this and none would work correctly. This is the app for you. Thank you Min.

aaeglass.com · 19 days using the app
★★★★★
Shopify

If I could give more than 5 Stars I would! Tried 4 or 5 different Apps before finding Bespoke - the best thing about Bespoke is that it can combine rates based on Tags with rates based on price and will allow for both manual and automatic syncing of products for these categories. This was the only App that was able to be configured to meet our unique requirements.

Steed Cycles · 14 days using the app
★★★★★
Shopify

This app and the support from the crew have been a lifesaver for us! So simple but so effective in allowing you to take control and customise your shipping charges into several postcode zones while also setting free shipping protocols according to price and weight simultaneously. And prompt replies for support too - they even go the extra mile and let you know of any other potential problems with your configurations (they found a couple of my silly errors before they became a problem for me!) Highly recommend!!!

healthiewholesalers · 13 days using the app
★★★★★
Shopify

Amazing app. Enables you to set up shipping exactly how you want it. There is a learning curve! But once you get the hang of it you'll be loving it. So many integrations for live rates. Super fair price too. Stop looking at other more expensive and less capable apps - This is the one to use.

Oh Clocks · About 1 month using the app
★★★★★
Shopify

GREAT SUPPORT! KNOWLEDGEABLE, HELPFUL AND RESPONSIVE! This is the only app on the shopify app store that allows shipping customization on this level for such a reasonable price. I had trouble with the way my options were displaying so I contacted support and they did a great job finding the issue and helping me solve it in a matter of hours. I WOULD recommend it.

Developer reply ·

Hi there, We would love to help you out with this issue, If you could respond to our email requesting further details that will allow us to help resolve this issue for you. At this time it looks to be incorrect settings.

Triple Theta · 6 months using the app
★★★★★
Shopify

Nothing is impossible, if you know what you want to acheive this app can do it. Seriously though you will need to have a clear understanding of what you are trying to setup because there mutiple ways of acheiving the same thing, so its best to start with a clear plan. The Wizard is easy to use, the user guides offer plenty of detail that helps build understanding without being too complex and should you need it the email support is first class always very helpful. In all honesty its feels like stealing its so cheap relative to what it offers, we pay a lot more for other apps that aren't half as well built and have a lot more limitations.

Start Fitness · Over 1 year using the app
★★★★★
Shopify

This app is really amazing. Through the wizard you can set up shipping rules using every possible filter and variable you can imagine like postal codes, time of day, order value and much much more. If you somehow need more complicated rules than the Wizard can provide, then you have the macro editor where you can build your own custom rules using php code. The support is excellent and very responsive. Highly recommended app.

Statement Watches · 2 days using the app
★★★★★
Shopify

UPDATE: The support answered and provided all the details we needed. We appreciate it. We will provide more detailed review after setup and testing. For now, we are not satisfied with the support. We tried to contact it during our trial period, but there is no reply. Can someone help with our questions? Thank you.

Developer reply ·

Hello, We responded to your original email within 1 hour of receiving it, we have re-sent our response to your second email as well within 5 minutes of receiving it. Do note that as you have raised a support ticket via the shopify 'get support' button responses go back to the store owner. If you would like a response sent to another email, you can contact us directly at hello@parcelintelligence.com.au. Please also check your spam/junk folder. Thanks.

Olival · 10 days using the app
★★★★★
Shopify

Amazing app. We have been using it for over 5 years and have never had any issues. Min is very responsive to answer questions and make tweaks. It's the perfect app to customize your shipping rates.

www.GiveThemBeer.com · About 6 years using the app
★★★★★
Shopify

Bespoke Shipping is a very powerful way to set up your ship rates. Our products are drop shipped from suppliers located in multiple locations across the US, with disparate shipping providers. We therefore, are unable to use a standard shipping application. Bespoke can handle our unique situation because it provides the ability for complete customization. Through a detailed line of questioning, Min understood our needs and was able to offer up a solution. Min is very responsive, replies within 24 business hours and even programmed the rules for our business. Thank you Min! Bespoke also enabled us to easily sync up our unique ship rates with Google feed, an important driver of our business, in an easy to manage process. We've been using Bespoke since 2014 and I'm very pleased. I highly recommend!

Gumball.com · Over 7 years using the app
★★★★★
Shopify

left a competitor for this app as the previous app had a lot of limitations which bespoke shipping app doesn't have - very easy to use - Min was very quick and helpful at responding to sort out my issues - very happy with the app

Sweet Mouthful Mixes · 3 days using the app
★★★★★
Shopify

One of the best value apps on the app store, and the only shipping app we're aware of that allowed us to build custom logic with code which is exactly what we required given the complex nature of our shipping rules. Support is also very good, with quick and helpful replies.

Harringtons Pet Food · About 1 year using the app
★★★★★
Shopify

I just wanted to take a moment to thank Min at Bespoke shipping. We have store that sells a living product, so our shipping is inherently tricky. I wasn't sure we would ever be able to get our store to a place where shipping wasn't a constant headache. I started researching different apps available via Shopify and Bespoke kind of stood out from the pack. Min is one of the most wonderful developers out there-- Min is fast, smart and understands the needs of a small business. Very happy we stumbled onto this app and we'll happily be Bespoke customers for as long as our store is active. Thank you Min for your unparalleled customer service.

Cedar Creek Farmhouse · 4 months using the app
★★★★★
Shopify

Bespoke shipping is an incredible app that has greatly enhanced our fulfillment process both internally and from a customer-facing perspective. Our company has fairly complicated shipping needs, but Bespoke Shipping is up to the task. Not only does the app work very well, but Min provides the most excellent customer support. Min always responds quickly and adds custom code to our app whenever it is needed.

Amaroo Hills Emu Farm · About 4 years using the app
★★★★★
Shopify

The app truly has the functionality to do anything and has been a life saver in simplifying our logistics and preventing issues with customer services. I also cannot praise Min enough, she emails back within minutes and always understands your request and customises your zones accordingly as the nesting of zones can be a bit complicated at times. I moved to a new company that were struggling with their courier management and I knew instantly to download Bespoke and it solved their month-long issues within one day! Keep it up guys

Team RH Fitness · About 23 hours using the app
★★★★★
Shopify

As the majority of the other reviews indicate, the support you receive with this app is astonishing. If you have shipping limitations and are using the Shopify platform, I am confident in saying there is no better app to at least try. The app is consistent and I have used it across multiple client stores. I highly recommend the app and the team behind Bespoke Shipping.

Fox Labs · About 5 years using the app
★★★★★
Shopify

This app, and the support you get with it, are nothing short of incredible. We use this app with shopify plus to be able to offer pickup and ‘split’ shipments with additional rules that just aren’t possible with the shopify OOTB multi-origin shipping functionality. Shopify OOTB will only display those pickup locations which have ALL items available in that location - with Bespoke and some custom code from our developers, we can now display pickup locations which have SOME of the items in a customer's cart and simply enable the customer to remove the unavailable item(s) so they can proceed with placing an order for items that are in a location close to them. Before we would 'lose the whole sale' because their closest location that had all their items, was hundreds (if not thousands) of kilometres away. We’re also using this app to apply a myriad of rules on shipping fees displayed to customers, based on a combination of weights, box size and both shipping and sending locations/countries – AND with various carriers. To be honest it’s pretty eyewatering the amount that we use this app for – there are lots of third-party suppliers that do the same for ten times the price, if not more. And the time and quality of responses to queries is phenomenal – Min – you rock!!! Definitely an app I would recommend to everyone (and will continue to do).

AG LEGO® Certified Stores · 5 months using the app
★★★★★
Shopify

Really powerful app - I'm migrating from another platform that had much more robust shipping and thought I'd never be able to get my shipping set up the way I wanted it. I've got postcode zones, free shipping thresholds, discounted rates, weight threshholds, and more. Min helped me to get this working exactly the way I wanted it, helped troubleshoot and generally acheived what I thought was going to be impossible. Highly recommend, and thanks to Min for all the patience :)

Hello Charlie 2 · 10 days using the app
★★★★★
Shopify

Wonderful App. We've been so happy with this and the value is incredible. Highly recommend and love the support team as well.

Curious Baby Cards · 30 days using the app
★★★★★
Shopify

This app helped me set up our complicated custom shipping rates. Min's customer service went above and beyond - helping answer questions and show me how to set up our rates. Great customer service and a great app! 5-stars, definitely recommend.

Forest & Frolic · 7 days using the app
★★★★★
Shopify

We've used this app to add a rural surcharge onto out store. Works perfectly. Very happy. I did use a Tech person to set it up for me. He was impressed with the app and support too. Thanks Team!

Te Atatu Toasted · 26 days using the app
★★★★★
Shopify

This is a fantastic app. Yes, it's more technical than others, but once it all makes sense it's really powerful. It's great in conjunction with Zapiet Store Pickup + Delivery. I have been able to connect Bespoke Shipping directly in Shopify as a carrier calculated shipping service, and use rules to stop it display rates for pickup and delivery. Fantastic. I have contacted support once and Min was quick to respond and helpful.

Condor Cycles · 28 days using the app
★★★★★
Shopify

The support team went above and beyond helping us achieve some pretty complicated shipping goals. The app is well worth the expense.

Mollusk Surf Shop · 8 months using the app
★★★★★
Shopify

Great help desk... Got great assistance in setting up. Technically competent support and knew the complex answers. We go from boxes to pallets to 21 zones with different packaging and shipping requirements, and it works exactly how it's advertised.

kebet packaging · 12 days using the app
★★★★★
Shopify

Fantastic app! Before choosing it, I looked at other shipping apps. Some were as much as 4x the price for similar functionality. Min provides amazing customer support and has been very helpful, patient, and prompt with my millions of questions! When there is a problem (and it's usually my fault, or Shopify, or an integration issue having to do with another app) Min is quick to solve it and suggest ways to optimize it's use. If you use Zapiet for Local Deliveries this app integrates beautifully. I use it as a way to price different delivery slots at different rates eg if a customer is flexible they pay a low rate for a 9-5 window. If they need a 2 hr window it's a higher rate. This has solved my route logistics headaches.

BALLOONERY.COM · 13 days using the app
★★★★★
Shopify

Fully customisable so helpful and solved many issues i had. Also the support team is great to deal with and will do the work and coding when needed and help as much as possible. Thanks team.

Ozdingo · About 2 years using the app
★★★★★
Shopify

Min is a BOSS!! I had probably one of the most complicated shipping integrations someone could have 1000's of zip codes and they worked with me getting it integrated on my product pages and it now runs perfect. I am not a person who leaves a lot of reviews either it has to be great and they went above and beyond! thanks!

Furnishings4Less · 8 months using the app
★★★★★
Shopify

Very happy with the App. The App allowed us to add lots of customized rates with easy to use setup Wizards. Plus great, fast customer service! We'd already installed and had received responses to our initial setup questions with the app publisher before some of the other apps we'd looked at even replied to let us know they'd received our initial inquiry into their apps. We've been using the app now for about 2 months and right on point, easy to understand, hand written (not automated) support replies come back very quickly. We couldn't be more happy with this app and the support we've received.

The Game Steward · About 2 months using the app
★★★★★
Shopify

This app is simply awesome, I tried some similar apps (which were good I had no issue with them or their support teams) but this app is for both novicies and crazy power users like myself. The ability to craft a script tailored to you personal needs with proper AND/OR rulesets allows for almost unlimited possibilities, I've not played with their Macro tool yet as the Wizard system allows me to do what I need. Min at MZL has been a great help answering my questions regarding rule logic, I'm not sure if Min sleeps as I get answers almost instantly at all times. 6 out of 5 stars for this app. :)

NSE Imports · 1 day using the app
★★★★★
Shopify

The Best Shipping App on Shopify. The Best Support on Shopify. Stop searching and try it. I was honestly shocked that it was able to help me because installed and uninstalled over 10 other apps - all too simple. This is the best.

White Flamingo Lash · 2 days using the app
★★★★★
Shopify

Brilliant Shopify App. This has helped our bed company reach more people around the UK and manage the delivery costs with greater variety. Excellent service.

Reinforced Beds · About 2 months using the app
★★★★★
Shopify

AMAZING. The most impressive and customisable shipping app available. Exceptional support from the app developers and I'm sure you can achieve even the most complex shipping requirements, with their help if needed. I can't recommend this app enough, it's second to none.

EEPCompany · 27 days using the app
★★★★★
Shopify

Fantastic app and even better support! It's very flexible in terms of shipping requirements, and our app was up and running in a matter of hours thanks to Min. Would highly recommend.

fergos-tackle-world · About 22 hours using the app
★★★★★
Shopify

I already left a five star review, but I've been working on some fine tuning with support and wanted to say how impressed I am with the level of service. Outstanding!!

Plastic Bag Partners · 19 days using the app
★★★★★
Shopify

The level of support was exceptional. Min helped us set up all our rates after I had some trouble doing it myself. Mins communication was excellent and timely and took the time to answer all of our questions. This completely took the stress out of setting up our new delivery system and rates. Highly recommend this app, I still cant believe they did all this for us!

The Wild Flower Boutique · 2 days using the app
★★★★★
Shopify

I was having a terrible time trying to get shipping sorted for my store and I did not understand it at all. I downloaded this app and everything was sorted. It was refreshing to work with someone who knew their job. Min was amazing and so helpful every step of the way. I received the best support in setting my shipping up and I would highly recommend Bespoke Shipping to anyone that is needing help with shipping.

hotfirepits · 3 days using the app
★★★★★
Shopify

I have complicated delivery calculations and had been using another app for years that just wouldn’t meet my needs. I then stumbled across this app and it can do everything I’ve ever wanted, and more. And the support from Min has been absolutely outstanding. Highly recommended and I don’t say this of many Apps.

Mordialloc Florist · About 1 month using the app
★★★★★
Shopify

We have some complicated shipping scenarios that we need handled through our website, and this app has been able to accommodate all of our needs. Min has been incredibly helpful (and patient!) in assisting me with getting everything set up, and I can't thank him enough. If you have products that ship LTL, this is the app you need!

Victory Athletic Surfaces · 27 days using the app
★★★★★
Shopify

We have just started to use this app to help us with some of our more complex shipping rules. Min was very helpful, they understood our requirements and implemented our solution quickly and efficiently, 5 star customer service. I would highly recommend this app. Quick update - After a few months using the app, we need to implement some new shipping rules, this app is so powerful, i managed to set up new rules based on UK postal zones. I need a bit of help from app and the support is so good, they got back to me in less than an hours with the resolution. Top class.

Repair Outlet · 3 months using the app
★★★★★
Shopify

If you want a customized app for shipping this is it. I wanted certain products to ship for free and others to not. They got it done. Easy to work with a quick!

Powers Sports Memorabilia · Almost 2 years using the app
★★★★★
Shopify

Wow - searched for a long time to find an app to rate shipping and give customers reliable delivery dates. This app is more technical than others but has endless possibilities and the developer is there with you every step of the way. By far an away the best solution out there.

Gordon's Butcher & Market · 2 days using the app
★★★★★
Shopify

Great app, our customers were able to estimate shipping cost before adding to cart. Exceptional customer service.

Foam Sales · Almost 3 years using the app
★★★★★
Shopify

I sell both retail and wholesale from my store and have pretty complex shipping requirements with respect to total cart amount, domestic vs international destinations, free and discounted shipping, product variants, and more. After searching for months and being completely frustrated, I found this app and I am simply blown away. It solved 100% of my problems. It seemed complex at first and it took me a little bit of time to understand the rules engine but after that, it was simply an amazing experience. The support is unbelievably fast and all of my questions were well understood and answered perfectly. I would give it 6 stars if I could. I am beyond happy.

Rinea · 5 days using the app
★★★★★
Shopify

Update: a few years into using Bespoke and it still works great, support is amazing and now that we have learned to do our own adjustments we are even happier than we have ever been....see below..... There is no way any other app would work so well for our shipping needs through Shopify and the customer service is beyond our wildest expectations. Our shipping rules are a little complex and the app does exactly what we need it to do. It accurately presents shipping pricing for our customers for UPS, FEDEX and all those great USPS Flat Rate and Reduced Rate A and B boxes. Thanks again.

Bow Hill Blueberries 2 · Almost 3 years using the app
★★★★★
Shopify

Utilizzo questa app per le spedizioni da diversi luoghi di produzione e funziona benissimo, ho contattato L'assistenza ed è stata super veloce per fornirmi aiuto. L'unica pecca se si può dire è che (non funziona bene con il contrassegno, nel carrello di shopify altrimenti è una garanzia

Sapori Marchigiani · 5 months using the app
★★★★★
Shopify

We've been using this app for a couple of years now and always received outstanding service from Min at Bespoke Shipping. First class support. Highly recommended.

Neal's Yard Dairy · Over 1 year using the app
★★★★★
Shopify

The services with this App is amazing. Not only did they set up a lot of complicated shipping rates, with weight and complex zoning but they have been so quick to respond and easy to deal with 10/10!!!

huntsmanproducts · About 1 month using the app
★★★★★
Shopify

HIGHLY RECOMMENDED I used the App to help make sense of my shipping and it is saving me a lot by breaking out products into appropriate shipping categories. The App is great but the service and support are just incredible. I am actually trying to convince Min to let me pay him a tip because he did so much work for the small setup fee that he charged. I cannot say enough good about Min and the app. Happy to hear from anyone who would like more information. HIGHLY RECOMMENDED

Baraka Shea Butter · 22 days using the app
★★★★★
Shopify

This app is amazing. Works great. The customer service that Min provides is absolutely extraordinaire. Responds super fast, they care about their clients and they are very attentive to your needs. I fully recommend for you to use this app if you need custom pricing for your Shipping needs and or provide your customers with pricing from your Canada Post account directly. Thank you Min for all your patience and help!!!

Pura Fibra Gear · 20 days using the app
★★★★★
Shopify

The app is great and does all it says it does, but the true value is in the level of support. Over the 18 months or more we've been using this app I've requested large updates to it's functionality 3 times and every time the updates of custom code were completed within a few days. Awesome service and great communication. 5 stars well deserved

Kingdom3D · Over 2 years using the app
★★★★★
Shopify

I've used this app (and Min himself) for two of our stores now. Min's customer service is second to none. We would recommend this app every time.

trade.skipperspetproducts · 8 days using the app
★★★★★
Shopify

Min knows shopify really well and is able to customise shipping rates and calculators to suit any need. His support is amazing; quick and accurate. Thanks.

Stone & Wood Brewing Co · 18 days using the app
★★★★★
Shopify

An amazing app, if you have complicated shipping configurations this app is now my go to app!!! Min is great and very responsive.

Cellecta · 2 days using the app
★★★★★
Shopify

The best customer service. Min is incredibly responsive and quick. Could not be happier with this app and company!!!

Penny & Rose · 9 months using the app
★★★★★
Shopify

If you find any of the shipping settings in native shopify unworthwhile and the other out of box apps cant get it done, just install this and work with Min who will weave magic into your requirements.

Auntie K Candy · About 1 month using the app
★★★★★
Shopify

Deserves an "App Oscar". This app raises the bar, spent 1000s elsewhere on this platform for a pile of junk and programmers attitude. This firm gets it! You have access to the code within Shopify, code which is surprisingly easy to understand and edit, but pay for set up, best $$ you will ever spend, you ask for options that you just dreamt of for years in e-commerce and it is "sure, I can do that". Awesome in every respect

Snap Frames Direct · 5 days using the app
★★★★★
Shopify

With a bit of help of the amazing customer service, this app is amazing and can give you custom results that no other app can achieve. Highly recommended!

Life Apparel Co · 1 day using the app
★★★★★
Shopify

Bespoke Shipping has been perfect for us since we've started on Shopify, whatever delivery methods we've needed Min has been able to apply effectively and very quickly. Excellent, excellent service. Would fully recommend.

Skippers Pet Products · 4 months using the app
★★★★★
Shopify

I haven't reviewed many apps on Shopify because I end up not using the apps for very long because they don't meet my needs. I have been using Bespoke Shipping for over a year and it's awesome. Yes, I paid to have the Bespoke team write all the code for my very complex and unique shipping situation (we ship frozen items and the amount of dry ice we use varies based on where we are shipping it and how many items the customer orders). I thought the price was VERY reasonable and each time I want additional logic or customizations added in, they are either a free simple change or a low cost more complicated change. There is nothing that Bespoke can't handle for your complicated shipping scenarios. Haven't found a single other app that solves our unique business scenarios.

Frozen Garden · 12 months using the app
★★★★★
Shopify

This app became core of our shipping, can not imagine running our e-commerce without it. Best support as well, it feels like we have a tech team right next to me.

Music Plaza · 6 months using the app