Woodstone
United States
Reviews (23)
app is working nicely. Its a very good app, if you want to offer free gift with each purchase, and hopefully increase your Conversion rates. Very good support as well!
Developer reply ·
Hello, Woodstone. Thank you for taking the time to write such a great response! We will surely continue to endeavor to improve our loyal clients' features and experience. If you require any extra assistance, please contact us by live chat or email at support@secomapp.com. We are always willing to assist. Our number one priority is to offer you the best service possible! Best regards! Anne Free Gifts - Customer Support Team
kaliteli ve uygun fiyatli bir uygulama. Sitenizin dönüsüm oranlarini arttirmak istiyorsaniz incelemenizi tavsiye ederim!
Very good app, I believe it helped with Conversion rates. I recently restocked my inventory so the app wasnt necessary anymore. I hope Kurt might consider , showing how many people add to cart , so that the app can be used while stocks are available. Displaying how many people Add to cart also shows demand and create urgency.
very good landing page builder, easy to understand and use. perfect customer service as well. Affordable plan exist which is very nice, unlike quite expensive landing page builders.
awesome app , really useful to increase AOV. Only thing I didn't like the price of app double after $200 of upsell sale . If they can keep the base price until $500 of upsell sale , it would give better ROI for users with low volume. If you are high volume sale you ROI is quite good.
Developer reply ·
Hey Woodstone, thank you for the honest review. We appreciate it. We'll definitely take your feedback to the team to make sure our pricing is as spot on as possible. If you need anything reach out! -Team Zipify
very cool app and with useful features, only regret I have is I didnt use it much sooner. very attentive support as well. Only suggestion would be expanding their icon to include more watch , jewellery , apparel related icons!
amazing customer support. I had a problem with the submit button , they fixed it very quickly, even tough its a free app. Thanks Priyanka. I think they can make a paid option with couple of more advance feature.
Developer reply ·
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists like Priyanka! Please let us know if we can help with anything else!
whenever you update your prices, limespot doesn't update it on their system. After weeks past , their widget shows the old prices , causing confusion. You have to do manual sync each time you update your price in their app. Annoying. update: Apparently this issue is only with my store. thats what they said.
Developer reply ·
***UPDATE 04/07/2021: In active contact with this customer already about the specific issue at hand. This issue is not known to be a system wide problem with LimeSpot Personalizer.*** We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. We have reached out directly to you via the provided email address so please get back to us at your earliest convenience so we can resolve the issue at hand.
I wish their fee was more reasonable , they are extremely expensive. Gosh $300 for 13k list. Even my whole Shopify account cost $75 a month. Charging that much is ridiculous. Seems like for every 10 sales person they hired, they hired only 1 customer service. Its hideous to not be able reach customer service for a company their size and funding.
pretty difficult to use, if you are expecting user friendly experience like Shopify theme editor , you will be disappointed. User experience is difficult. simplify it Shogun. Even simple email marketing platforms have better drag and drop function.
Developer reply ·
Hi Enes, Thank you for your review. I'm really sorry to hear that you had a negative experience with Shogun. We strive to ensure that the app is easy to use, and helps customers build beautiful stores with ease. We clearly missed the mark here. I can see that my colleague Charles reached out to you by phone but could not get through, then followed up by email to gather further feedback from you to assist with the issues that you are facing. I would ask that you reply to Charles and we would be happy to guide you on what you are hoping to achieve. We really appreciate any feedback that you would like to share with us - it helps us grow and helps us provide you with a better service. I hope that we can help you have a better experience with Shogun. Please do not hesitate to reach out to us. Response to your update: sorry to hear that you are still struggling with getting to grips with Shogun. We have been trying to contact you since you originally posted this review but we have yet to hear back from you about what issues you are facing, what you are finding difficult, or how we can help you. If you could, we would really appreciate it if you could reach back out to us so that we can offer assistance or log the feedback. Thank you, Karl | Team Lead, Technical Support
awesome app. tried other options , but they weren't as efficient as Postscript. as long as they keep improving their platform , they will be best in SMS marketing. Also thanks Sylvia from their customer support team , she is awesome :)
Update: If you are switching from MC, be extremely careful using SM automatic list import feature, dont use it at all. Its importing your unsubscribers as well Also SM creating accounts for them on your Shopify and mark them as accepting marketing and resulting in messing up your data. ----------------------------- I choose this app because it was the most reasonably priced email platform out there. Other options were ridiculously expensive. Simple to use decent app. However there are some issues needs to be addressed by their team. Once I switched from MC using their automated tool, they imported my unsubscribes as well and mark them as subscribers. For that reason my first email got very high amount of complaints. Secondly they created accounts on my Shopify for those emails accounts that unsubsribed and marked them as subscribers on Shopify , which is not good if I decide to switch platforms in the future. If they improve their platform and make it more sleek and without glitches, while not increasing prices , they would do very well. Also a better pop up email collection feature would be nice.
Developer reply ·
Hi Woodstone team 👋 Thanks for the feedback. I believe our team already let you know that we quickly fixed the issue with the Mailchimp importer. For the customers that were affected, we'll reach out to sort that out. You can upload a list of the unsubscribes into Shopify and it will fix the issue. We also do have a new popup on the way this year! We'll be sure to let you know when it's live 😊
Perfect app and perfect support. Reasonably priced , best option for Shopify stores. Yotpo is ridiculously expensive for what it does. Judge.me is the perfect option.
Amazing support , thank you Elevar team. I rarely write review , but after getting very good support from the team , I felt obliged to give them 5 star review.
shopify needs a lot of work to make this email app same par as usual Shopify quality we used to......
Developer reply ·
Hey there, Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are consistently working to improve the app and add functionality to suit our Merchants needs. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team. Claire l Shopify
a bit expensive in compare to similar sms apps out there. even tough expensive , sms works well.....
it has problems. The widget on website keep crushing and looks pretty bad . edit: They fixed it quickly
So far so good, just finished the trial period, still learning the app and its best practices.
I heard that Privy is selling emails that are captured to 3rd parties. Also slowing down website greatly. Deleted immediately ,
Really helpful staff! Helped us to create our shopping feed, they even called us and fixed issues on our feed . We recommend them to anyone!
We used to love shippo, works well with DHL. But integration with UPS is quite bad and customers service is not helpful at all.
Works quite well, and most importantly effective. Already got 450 dollars sales for 20 dollars ad. I hope guys at Retargetapp will enable us to change the copy of ads and maybe photos as well on our own.
Simply amazing app and amazing customer support. Very satisfied.
