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The app is very useful, I hope to have support within 12 hours since we are in different time zone but I believe that I cannot wait more than 12 hours to get answers during weekdays.

App is good and does what is supposed to. I had an issue do to shopify and the app dev didn't find out before I did. This is not great but I will keep using it and hopefully it will be safer (withouth disruption).

Support is getting a joke. CHAT is managed by AI and when it says "I'll transfer you to support team" it get stuck. Then emails are apparently managed to AI too and they ask for screenshots but they cannot get them. BASICALLY IS A JOKE. FRUSTRATING IS NOT EVEN CLOSE TO HOW FRUSTRAAATIIING. Such a pity. Guys... what are you doing??? The app is a life saver. Sometimes there are some issues since the task that the app is doing is a pretty complex one. Anyway the team is always ready to help. Sometimes it needs a couple of extra message (and extra day) to escalate the issue to a person that actually can solve it but at the end they always do! Thank you for the great app.

The app is very performing and the support is fast (almost never needed, but the only once I needed it was super fast with a solution). Update... lately there are issues and I have to point them out by email to the support. I would like they would be fixed before I noticed them after days... :(

UPDATE 2026: they give refunds... very good. But they cannot run this app properly. Extremely disruptive. People should test it daily since the devs don't do it! One time out of 2 I open the app, I discover some issues. This is a joke! Potentially is a good app but they add useless functions, and they don't take care of the main one: COLLECTION ORDER. Such a pitty! I have to look for a new app and waste tons of time since the setup was extremely time-consuming. Guys, if you cannot do it properly, just leave it!! UPDATE: I am on the most expensive plan and I am using this app for years. THe potential is great but they don't take enough care of it. Sometime you'll just discover that all the hours invested into creating nice settings are wasted since they change something or update the app. Nobody inform you so you'll just have a wrong product order. Such a pity... The app is improving every day. Also, there were many issues at the beginning and the devs gave me a long free trial period to excuse the issues and repay my wasted time. Now the app is defenetly better and such a great idea to achive the purpose of a algo ordered collection without make collection pages heavier and slower like any other apps do. Thank you! Best attitude! Thank you so much for your review!!! We will continuously improve our app. That's definitely guaranteed. Please contact us at any time if you have any features you would like to have or any questions. Thank you!

Very good app. It does the job.

This is the best app for quotes. It allows many things: custom items, templates, pdf quotes, live quotes, and sharable quotes. I had some issues because one day their server was slow for many hours and my customers could not checkout. This was very bad but now I am not seeing any problem for weeks and I am using this app a lot with major improvements in my services. I hope that if in the future will is any server issue I will be notified right away so I will be able to handle it. Thank you for this amazing app!

It is not very clear. TO proceed using it they ask for too many info : - bank account ???? - accept contract (not in English) ??? - very odd... after investing time into it I get to some "payment" window with 3 or 4 languages but not ENGLISH... - Also I tried to cancel my account (since it is created outside of shopify) and I cannot do it easily and clearly. I was only able to disconnect my store. I don't like it at all. Too many data and to little UX friendly to understand how to cancel an account with data coonections.

UPDATE: the devs sent me an email to help me remove the metafield but I don't want to give access to my code since all of this didn't look too "pro" to me. So they created a new function to delete metaobjects before to delete the app but I prefer to check all of this with my dev. since I use many metafieldds not related to this app and I want to make sure to don't mess them up. CONCLUSION: The support try to be helpful but I believe that apps that deal with vital settings should be super tested and safe before to be launched and I didn't like the experience with this one. Maybe I am wrong but I am not going to be the beta tester this time-. I uninstalled the app and there are a lot of left over around. This is not a good thing .

Great and rare support! I am annoying since I don't like to give access to my store to app's devs. The support was patience and quick to give me answers for what I needed. Also MOST IMPORTANT: they are intelligent and can speed up conversations to get to solutions quickly without wasting hours of talking and without the need of esczlating the ticket to other departments. Really rare today! Thank you!

The app is the only one that takes care of such a big matter. William is extremely competent and trustworthy regarding his expertise. The image sitemap is a big matter for SEO and this app is the only option if you want to play seriously with a Shopify store and compete with the bigger website developed with top SEO (Shopify as we know has some limits and the image sitemap is one of them)

The subject is complicated and I can say that Pandectes is very advanced and if you follow their instruction you'll be compliant. 100%. As said to them, what I believe is still missing is a good and well tested package that solve the GDPR compliance issues and the GA4 analytics good data issues. I mean, I need to be compliant and to have good enough data to know where my sales come from. I don't want to know if a client is blond and skinny, I just would like to know if a sale come from ADS or ORGANIC. After a year I am still in the darkness. This is a feedback because the 2 subjects are too related. I need a GDPR app to collect data. If my data are not very useful I could stop collecting them and I won't need a GDPR app anymore. So I believe someone very competent should put together the 2 things and create a cool new complete tool.

UPDATES: after some years I had some communication issue with the support but at the end they show their attitude and come back to me with the best possible support. VERY PROFESSIONAL TEAM FOR LONG-TERM PARTNERSHIPS. Thank you! Very good app and very nice people at the support team. Lately I am having hard time with support team of many shopify app , too many divas.. Well, this is not the case, they are very helpful and above all very polite. Well done!!! When your app will be huge and make a million a day, please keep a nice standard for the support team! :)

New UPDATE: They offered me to keep the plan as agreed when I signed up. Thank you . NEW UPDATE: I signed up a free plan (up to 50 orders/month) and now they are asking me 100$ /month. I waste so much time setting up this app since and now they are tricking me. YOU GUYS ARE NOT OK. I will report this to Shopify since it sounds not fair to me. UPDATE: the app is good but the support wast a lot of my time going on with a super long chat where they just "copy and paste" the same message without really try to help. Bad communication when you get to technical issues. Claudiu is very kind but he just take care of the commercial / first contact . When it comes to actual issues be ready to waste a lot of time for nothing. Not even the basics of a efficient communication to get to a solution. Very disappointed. My time is costly and I don't like to waste it like this. Very good app, it does the job. Also the support team is very helpful to clarify any additional doubt related to extra tracking issue (maybe due to third party plugins).

It doesn't work with GA4 and UA is going in few days away forever. To discover this you have to install the app. And uninstall it. I hope it doesn't leave any code behind (since there is not any info regarding the uninstall process) . I also got charge right away. BAD

I am surprise of how easy, fast and precise is this app. It's precise, reliable and it looks compliant with GDPR in UE (with an additional GDPR appropriate app regarding this). The support is also friendly and easy to communicate with. This is a big plus since lately I always get a lot of kindness and very little knowledge from many other app's support teams. Thank you again!

Update 4: this should make you think. AFTER 1 MONTH MANY ISSUES ARE STILL HERE. They really try to fix, a lot of effort. But they cannot fix them. Main purpose of the app is to block cookies. It doesn't. THIS APP IS NOT COMPLIANT FOR GDPR- CHECK IT WITH YOUR GDPR OFFICIER AND TEST IT CAREFULLY. .

The best app to quickly create shipping labels for your order. Simple, no bugs, fast and perfect UX. I need to quickly fulfill order and create shippping labels with the possibilities of choosing the best price and service within my carriers. This app does this, it make all of this easy and above all very very quick. ALSO IMPORTANT: you can partially fulfill your order (if you ship an orde in 2 or more times). This is so far the only app that allows to do that. Thank you!

The app is great and the support is always very helpful. The devs are always very open to extra function requests and the app is now a main one for my store. As I do with all the apps I suggest an automated alert when there are some server issues so merchants will be able to pause the app and act until the issue is solved. This happen to me only once, so not a big deal, but I believe some sort of immediate email notification could be very helpful and bring the service to a next level (like Google, Hubspot and all the main softwares on demand)

The idea is cool but I believe there is a lot of space for imprvement. It's not easy to set up, it requires a lot of time and the documentation and tutorials are really few. I know it's a pretty hard field to deal with, but I believe an app should make hard tasks a bit easier. I will be happy to try it again when it will be more user friendly. Thanks for review. We are working to improve user interface.

This app is very untrustable. Sometimes they go down and since the app manage all the collection pages you'll end up with a down store too. The main issue is that they NEVER tell you, you'll have to find out yourself and quickly act: publish an emergency theme, stop ads campaign (if they are running with collection pages links), etc... Better to stay far from this , a lot of time to recover the mess.

The app has a bug. I asked for a refund. They are not very open to this type of requests. Basically I bought a thing. This thing is not as it's supposed to be. So I asked for a refund (also because I never got the ads about the app until a month after the "12 months of free available theme updates"). Basically I bought their theme 13 months ago. I discover that it needed some updates. I bought their app (14$ perr month) a month ago to have my first theme update. The app has a bug, they told me: "we are sorry ad we are working on it". Perfect, with my money. Anyway keep the 14$ and enjoy them!

SLOW SUPPORT, last update of the app (requested by them) made the app stop working. I am tired of wasting time giving access to the devs, writing to them, etc... They should just make proper tests before to ask clients to update the app. I am deleting it even if when is working is very good Anyway the app is not bad at all, but if it doesn't work right away forget about having some sort of decent support.

Good service for shipping. APP it doesn't really work. Orders are not getting updated tracking or status. Active shippings are not showing thorough the app. You always have to work on their online website to track and everything. They should try to invest few hours and fix the app at least for basic functionality. La app non funziona, il servizio di spedizioni è carino. Va gestito quasi tutto dal web. La app passa solo gli ordini al sito. non puoi vedere tracking, non aggiorna tracking. Insomma non fa risparmiare molto tempo.

Nice app. Definitely space for improvement. I will try to use it just to let customers customize objects with a name. The devs are pushy for a good review. I really don't like it.

Very quick support even with the free plan! Thank you, this is a good way to know which will be my review app when I will have a huge company (and I will need a premium expensive plan) :)

November 2019 - UPDATE The app is working properly. I just had an issue and Nicola fixed it in less than 20 mins from my request (today is BLACK FRIDAY). Really amazing support, thank you! Ok, I am dealing with this from months. I just casually played with the customizer as a user (front end) and I just discover it's not working again. I have a plus subscription, I bought the "remove background" add-on. I based some campaign on the fact that this tool was running and working, but, again, it's stuck. I cannot test it every day and maybe I am just really unlucky, but so far I cannot say it's a fully trustable app, above all if you want to invest money to promote this "web customization" service on your website. The app it's very cool, the design is the best, but I experienced too many issues here and there. The support it's always ready to help, but "front end" issues are too hard to catch for me, I appreciate the support when there is a back-end issue, but I am really disappointed about the fact that I discover only casually front end major issues. They never send an email or an alert when something is not working for front end users. I think this is unacceptable. I hope it will be more stable and consistent in time with its basic performances.

you say TITLE IS TOO LONG... ok I do FIX IT you say YOUR TITLE IS PRETTY GOOD NOW after 3 secs. I go back and nothing change, we could go ahead like this forever. Ok, I don't like it!

The free plan allow almost nothing. I also tried other app from the same dev. , specifically the one to bulid "FORMS" and it is advertised as ok with Shopify POS, but it's not. I don't like this.

This is good to get some advice, but even with the $20 plan you'll have to do everything manually (meta tags, headings, etcc...). Basically you'll end up paying $240 / yearly to get some short guide about basic SEO instructions. You can get it for free on thousands of free tutorial on-line. To have some "fix" on your webiste the dev. of the app asks for extra fees. So I don't get it... What I should pay $20 / monthly for?? Again, I associate the word "APP" to something that does the human job in an automatic way. This is not! Adding the same "meta description" to all the pages of the website is not a big help. 100% disappointed

I tried many similar apps. This is amazing, actually more than I could wish. It can perfectly work also as a support for a "variant quantity brakes" method. It automatically adjust the variant quantity based on the selected variant. I installed it in a second, no one email with the dev has been necessary. Amazing experience after many many bad ones. I think the concept of "app" is perfectly expressed here: something that you install and it works right away. I will definitely check all the other apps of them

I tried it, but it's too complicate to set up. Minimum quanitity is not working, checkout loading is too slow from the cart. Also I had another app acting in the cart page and this one went on a conflict with it.. I think it would require too much work and communication with the dev to get to the final good result, since the beginning of the adventure is too far from a good final result. For my experience it makes sense to start a cooperative work with devs when the app is already "almost perfect" by itself. Otherwise make no sense and , in my opinion, it make no sense to call it "app". It should be call "expert support" to get to your target. An "app" should be ready to go with exceptionally something to adjust. Something "ready to go" and a lot of things to adjust is the opposite of an app

I don't like the app, you have to be able to manually set up css, otherwise is a mess. I like apps that have a kind of automatic and quick set up, this is not one of those

Kamal is trying to be very helpful and he is always available. But THIS APP IS NOT EVEN A BETA VERSION OF A WORKING App. I wasted 2 months and many hours and some money to prepare images and try to have the app working properly. At the end for a fixed issue there is always a new one coming up. If you are a small business, this app can be a disaster and the kindness of its dev can make you believe in some solution that will never happen. I suggest TO SHOPIFY TO TEST APPS BEFORE TO SELL THEM ON THEIR STORE. this is unfair, VERY UNFAIR.

Very quick support. The app is working properly and they help my right away to customize some styles. Thank you

Very good app, clear, easy and quick and helpful customer support. (2 emails to fix an issue within 24h from my request)